Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,126 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 7% | 7% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 75% |
Neutral | 15% | 15% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 33,875
StarShine65
Site Experience FeedbackNov 2, 2026
Confusing…no shopping bag beside item desired in digital brochure. Website is slow, slow, SLOW!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Blessed
Site Experience FeedbackNov 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linnabelle
Site Experience FeedbackNov 2, 2026
I haven't shopped for Avon products for a few years and I was very surprised with how much prices have gone up! But that's how it is everywhere these days!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Love the products - miss variety in makeup options.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 2, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Happy the order option is still available
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nuncia
Site Experience FeedbackNov 2, 2026
It was for me and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexis
Site Experience FeedbackNov 2, 2026
I was not happy at all with your website today! it was very slow and kept freezing up. It was hard to maneuver through the digital brochure.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 2, 2026
I like that I can come online to order what I wanted
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I've been collecting the Christmas pewter ornaments since they first came out. Love them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ASHLEY
Site Experience FeedbackNov 2, 2026
I ENJOY AVON & IT'S PRODUCTS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ashed
Post-Delivery FeedbackNov 2, 2026
Love the size of the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SD
Site Experience FeedbackNov 2, 2026
The minimum purchase for free shipping has went up – disappointing.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 2, 2026
It’s hard to see everything on a phone screen. Having to bounce back and forth from screen to screen.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
HavShelby
Site Experience FeedbackNov 2, 2026
My DIL sold Avon years ago and she told my spouse he could purchase sock clips (clip socks before adding them to the washer) and nowhere to be found on the site. I saw the skin so soft and purchased with my Welcome15 discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackNov 2, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I have gotten a dated pewter orgnament for many years.This year was foe ever that they put them on the websight
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 6
Online Shopper
Site Experience FeedbackNov 2, 2026
I wish my cart items would have remained in the cart with discount code for at least 24 hours before purchasing. I received 20% off. However originally had a 30% discount code I couldn’t remember later, after cart was automatically emptied. :(
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Listrav
Post-Delivery FeedbackNov 2, 2026
I think Avon has the best bubble bath ever! Better than any other bubble bath brands I have tried. I am now a fan of the eyebrow pencil and eyeliner. I’m trying the blush for the first time, but not sure if the color I got is right for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 2, 2026
This site is the worst I've ever tried to use! It does not follow steps to make checking out easy, only frustrating! I may switch to another brand just because of this!
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 1
none
Site Experience FeedbackNov 2, 2026
I could not find a body lotion tube in the fragrance HAIKU. I did purchase this fragrance in the jar container. Also wish you would bring back the shower gel in this fragrance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayla613
Post-Delivery FeedbackNov 2, 2026
They had some of the things I wanted but one that was in the catalouge is not available. Why bother having it in there if it's not available? Plus, $8 to ship an eyeliner pencil and 2 deodorants is a little ridiculous
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Lucy
Site Experience FeedbackNov 2, 2026
I was required to go on web site 3 times before order was processed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Hayden
Site Experience FeedbackNov 2, 2026
The Avon website provides a lovely well organized experience. I love the variety of payment options and the only slight inconvenience is that the sight takes a while to load. They do an exceptional job of describing their products and their benefits. Improvements that could be made would be having a list of original bestsellers front and center on the home page and a category for finding sets if there isn’t one already.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
website can be slow / hard to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MT
Site Experience FeedbackNov 2, 2026
Like search function.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
I have issues with paying for shipping for products especially over $35. Your dollar amount is now set at $65? Crazy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Logan
Site Experience FeedbackNov 2, 2026
I had not issues using the website, I found navigating the site easy and was easily able to find what I was searching for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Website sucks. Impossible to use
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
JL
Site Experience FeedbackNov 2, 2026
Household income os nobodys business but mine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skyblue
Site Experience FeedbackNov 2, 2026
Ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
very difficult to use. order would not go through. took me 1/2 hour to finally get order placed
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 2
GmaP
Site Experience FeedbackNov 2, 2026
I was able to quickly find the items I needed and I enjoyed browsing the online catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rob
Site Experience FeedbackNov 2, 2026
I like ordering this way best. My old rep. took too long to put her orders in, and I would lose out because of my order was out of stock or my size was not in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbara G
Post-Delivery FeedbackNov 2, 2026
Avon products arteries and true. I don't even other looking anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
No
Site Experience FeedbackNov 2, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KazooGal
Post-Delivery FeedbackNov 2, 2026
I love Avon products! I trust the company as it has been around since I was a child….my mother used it! And, although Avon HAS been around for a long time, they continue to offer new and innovative products to keep their merchandise current.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rpm
Site Experience FeedbackNov 2, 2026
Four items I wanted to purchase were not available. This seems to happen frequently.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Ashy
Post-Delivery FeedbackNov 2, 2026
I'm disappointed that you remove great smelling perfumes but bring back stinky ones! Far Away Paradise was always GREAT! There was 1 more that I cant remember.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Christie
Site Experience FeedbackNov 2, 2026
Hi I needed TECH help through message app and it was extremely helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nice and easy
Site Experience FeedbackNov 2, 2026
I was able to easily navigate to the item i wanted and while checking out i was reminded about another Avon product i was meaning to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SavvyShopper
Site Experience FeedbackNov 2, 2026
I used to buy Avon all the time, but only certain items. Then, I had to start sending my orders to a different (safe to deliver at) address, and Avon wouldn't allow that. I was HIGHLY disappointed. A few months later, my Avon Rep. retired. This is the first time I've ordered Avon in (about) 10 years (or more?)
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ARo
Post-Delivery FeedbackNov 2, 2026
Skin So Soft has been the best smelling bug protectant I've ever used.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Emma
Post-Delivery FeedbackNov 2, 2026
I don’t know what you call your official store, but I call my Avon Representative and order from his. He is available at all times if I can’t find what I’m looking for, he is my customer support
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shorty
Site Experience FeedbackNov 2, 2026
Good, found what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
The website would not let me check out after I finished shopping without closing it and re starting.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 2, 2026
Love Avon, but the site was very slow today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cologne Junkie
Site Experience FeedbackNov 2, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oh Please Really?
Site Experience FeedbackNov 2, 2026
Slow unresponsive website. Very aggravating. Also I had to look how how to add a a new credit card to my order. I had to back out go to my profile, add the card, then go back to the order. Ridiculous. I should be able to do that from the order page.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2