Avon - Official Store Reviews - 10,111 Post-Delivery Reviews - 9.4/10
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,611
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I'm presently surprised that the same Avon products I purchased 20 years ago are still as great as they were then. I even was a Representative for a few years - I think that since I'm still using some of the products, they are still good, solid ones. Thanks, always, Linda Egnal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
wish you had samples of perfumes for sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maureen
Site Experience FeedbackJun 19, 2026
Your website is very easy to use. I really like the free shipping, it had to be free for me to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarajane
Post-Delivery FeedbackJun 19, 2026
It's hard to sample's and product
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
It was somewhat difficult to create my account as the screens kept changing so fast before all information was entered. And it was hard to search for products I was interested in. And there were no clearance items. And one of the items I wanted was out of stock.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
ReTodd
Site Experience FeedbackJun 19, 2026
It was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ginny
Site Experience FeedbackJun 19, 2026
Everything went well. I was going to order mascara but I couldn’t select brown.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AvonCare
Site Experience FeedbackJun 19, 2026
The site made me input my information (even after signing in) so many times, it just kept deleting everything.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Skinny
Site Experience FeedbackJun 19, 2026
I hope shipping is quick. Your product comes recommended for bugs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M
Site Experience FeedbackJun 19, 2026
Easy to locate items I'm looking for. I don't like to pay for shipping so I wait for free shipping opportunities with a certain purchase amount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Not easy to see actual size and detials of the items. Had problems logging in. Tried to reset my password. After requesting and recieving codes they were never accepted once I entered them. It just said "There seems to be an issue. Please try again" 4 times. Very frustrating, I had to create a new act with different email.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Mamacita
Post-Delivery FeedbackJun 19, 2026
I have used Avon products ever since my mother was an AVON representative when I was a child. I always go back to the classics I lke.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
problem with putting in my new credit card
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
beachgrl
Site Experience FeedbackJun 19, 2026
I had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Finding the product I wanted and purchase through the store was easy. Miss face to face with Avon representative and the catalogs, which gave a personable touch.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
At first I had a bit of difficulty submitting my order. I left it, then came back and it was fine.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
NAW
Post-Delivery FeedbackJun 19, 2026
I was able to order what I wanted and it was delivered on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
Karter
Site Experience FeedbackJun 19, 2026
Site is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julu
Site Experience FeedbackJun 19, 2026
Could not find what use to be call ‘What’s New’ brochure, which showed great deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I have always used skin so soft lotion to prevent mosquito bites in the summertime
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Debra
Site Experience FeedbackJun 19, 2026
Mobile brochure can be a little clunky and hard to maneuver through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Every time I go into this site unfortunately I have to change my email address. I am so sick and tired of that. That’s why I don’t order on a regular basis get it together Yvonne.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJun 19, 2026
Needs to have a way to look at your cart and then continue shopping button, rather than using the back key.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 19, 2026
It kicked me off the checkout site while inputting card information twice before it would process. Other than that it was good.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Peni
Site Experience FeedbackJun 19, 2026
Easy to use and always find what I need. I love that the ratings are located next to the product. Definitely helps me decide what may work best for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tdawg
Site Experience FeedbackJun 19, 2026
could not find the body spray I was looking for; the price of deoderant has increased
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Returning customer
Site Experience FeedbackJun 19, 2026
I tried placing the order from the link in the email, but was unable to. I then opened a new link and was able to place the order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 19, 2026
Excellent search features and breakdown. Love my Avon ambassador She’s amazing and sends reminders of specials Love her!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leslie
Site Experience FeedbackJun 19, 2026
kept dropping my order
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DianaB2u
Post-Delivery FeedbackJun 19, 2026
I purchase the Skin so Soft bug replellent for my daughter. This is the only product she will use for outdoors. I have not found a similar product that she will use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Debbie
Site Experience FeedbackJun 19, 2026
Was very good! because I'm working remotely from home, in a call center, and it took me a while to complete my order. Thankfully it didn't time out like others times and I just quick and and hadn't gone back to sign in and place an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackJun 19, 2026
Loked the site. Disappointed that i couldn't use the soft25 coupon on this purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
meme
Site Experience FeedbackJun 19, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackJun 19, 2026
My shopping experience was great. Prices have gone up tremendously since my grandmother in-law was a sales person. The only thing that I dislike is that a lot of the products you use to sell back in the 90’s are no longer available. Like a a lot of the lotions, perfumes and soaps.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gigi
Site Experience FeedbackJun 19, 2026
Dealing with this purchase was more complicated than before. The site is completely different now & being elderly & disabled it’s too much. PLEASE DO NOT SHARE MY PERSONAL INFORMATION!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Debbie
Site Experience FeedbackJun 19, 2026
Overall, the shopping experience on the Avon-Official Store was easy to navigate and fun to browse through. A few hiccups at the checkout with putting a code in but that was quickly figured out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wendy
Site Experience FeedbackJun 19, 2026
Everything was easy to comprehend. Avon offers certain that are my go-to and I don't use other companies like products. I have been using Avon since a child. I also was an AVON representative for a short time and love certain products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lynn
Site Experience FeedbackJun 19, 2026
The Avon website is easy to navigate. I could select the categories that I wished to look at,find the items I need and checkout easily. My Avon representative services my account seamlessly, and l can always count on the quality of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darla
Site Experience FeedbackJun 19, 2026
The checkout page stated I owed $0.00 at first, but that changed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beautiful Eyes
Post-Delivery FeedbackJun 19, 2026
My recent experience is very, I love what I ordered this is a item that I use everyday I get a lot of compliments when use it. I would definitely recommend this product to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Brenda
Site Experience FeedbackJun 19, 2026
One big disapointment. My order qualified me for a free water proof bag BUT there was not a purse next to the picture to check in order to recieve it. I would really like to get my free bag.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Shorty
Site Experience FeedbackJun 19, 2026
I'm completely satisfied. No problems at all. I love this product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
GREAT EXPERIENCE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackJun 19, 2026
Very happy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
jax
Site Experience FeedbackJun 19, 2026
wish it was easier to compare products and pricing was much less
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lulu
Site Experience FeedbackJun 19, 2026
Website once you get onto the ambassador page I couldn’t type in what I’m Looking for. I had to go to drop down and pick a category. Still Didn’t find it,
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Frecks&Specks
Site Experience FeedbackJun 19, 2026
My dad used to wear the same cologne and now my Son is excited to wear it!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dandy
Post-Delivery FeedbackJun 19, 2026
Easy to Navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Lou
Site Experience FeedbackJun 19, 2026
Shipping is way too high
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5