Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 34,925 Review - 9.4/10

Nov 25, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.3 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%13%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Avon - Official Store

Showing 1 - 20 of 34,925

Carrie

Post-Delivery Feedback

Nov 23, 2024

Easy to order online but hard to figure real colors of lipstick and foundation, so hard to get correct color.

Mikki

Post-Delivery Feedback

Nov 23, 2024

I was able to order directly the items I wanted, and process worked flawlessly.

Bri

Site Experience Feedback

Nov 23, 2024

Was very simple and easy to search for products, the brochure layout made it easy to order and look at many products

Love Avon

Site Experience Feedback

Nov 23, 2024

Easy to navigate

Meks

Site Experience Feedback

Nov 07, 2024

Very user friendly


Post-Delivery Feedback

Nov 23, 2024

It was fine, as usual.

Bella3580

Site Experience Feedback

Nov 23, 2024

Glad everything was in stock.

Lou

Site Experience Feedback

Nov 23, 2024

Absolutely love Avon products! Avon is so convenient on ordering supplies for all your needs.

Happy

Site Experience Feedback

Nov 23, 2024

First time shopping for Avon online, It was very easy to order.

Online Shopper

Post-Delivery Feedback

Nov 23, 2024

I love my Far Away cologne! I like ordering online bc it comes right to my door. And this order had 2 free gifts included. I always love free gifts!

Lig

Site Experience Feedback

Nov 23, 2024

Many missing products - used to be my 'go to' for make-up essentials. Long time favorites are gone; brands, shades - and even newer items tried within last 4 years - are already discontinued. It is eventually going to be easier just using ULTA for one-stop shopping.

Dedee

Post-Delivery Feedback

Nov 23, 2024

I love the Anew cleanser and moisturizers. I absolutely love the clothing; everything is quality made and love the way they look when I’m wearing them. They clean well and never lose their shape.

Liz

Site Experience Feedback

Nov 23, 2024

I. Had friends that Sale avon but they're not here anymore

Yoly

Site Experience Feedback

Nov 23, 2024

Good ---Was a good experience overall, quick and easy ^_^ Bad--- one product I wanted was sold out (I'm on waiting list)

Journee

Site Experience Feedback

Nov 23, 2024

It’s ok

Tk19

Site Experience Feedback

Nov 23, 2024

Good experience

Wonder Woman

Site Experience Feedback

Nov 23, 2024

It was a little hard for me but for order woman. They always need books.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Website was very easy to navigate. Not everything I wanted to order was in stock to buy.

Puddin

Site Experience Feedback

Nov 23, 2024

Love interaction with Avon.

Online Shopper

Site Experience Feedback

Nov 23, 2024

to hard to find product and see what I had in cart.

Chelsea

Site Experience Feedback

Nov 23, 2024

Website ran smoothly, I was able to find exactly what I’m needing. I bought gifts for my family. They really enjoy the Skin So Soft!