Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,075 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 9% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 73% |
Neutral | 16% | 16% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,110
Aprill324
Site Experience FeedbackAug 13, 2026
Overall it's been good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Peecee
Site Experience FeedbackAug 13, 2026
I saw something that I feel will be good for my skin and its was easy to find and buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackAug 13, 2026
Very easy process to choose the items from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RevLou
Post-Delivery FeedbackAug 13, 2026
Miliza is a joy to work with. Everything I wanted was in stock. Ordering and delivery were a breeze. I'll definitely come back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ti
Site Experience FeedbackAug 13, 2026
I'm just hoping that my rep is being credited for this order...Ms Darith Satchell.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lisa
Site Experience FeedbackAug 13, 2026
My mom shopped a lot of Avon so I grew up around it and grew to love it. However, I cannot afford the prices. I also cannot afford the shipping. The shipping does not match the product. Eight dollars to send four glimmer sticks is outrageous. I wish I could afford to buy more of your products. I used to even sell it.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ok
Site Experience FeedbackAug 13, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 13, 2026
I love Avon products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat
Site Experience FeedbackAug 13, 2026
I stopped by because my favorite Skin So Soft body oil was on sale so I stocked up!! I was pleased to see there was a contest to enter as well as free mini travel bottles with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kibbie
Site Experience FeedbackAug 13, 2026
Fast and convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trish
Site Experience FeedbackAug 13, 2026
My overall shopping experience was great. The only snag was the PayPal option of paying was not working.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judie
Post-Delivery FeedbackAug 13, 2026
I ordered 20 hand cream from Avon as gifts for my Zumba class. They came in a timely fashion. And the sale price was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ruebabe
Site Experience FeedbackAug 13, 2026
I wish you had nail products, and make up for dark skinned people
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
ME
Site Experience FeedbackAug 13, 2026
Site was very easy ti navigate, and I was able to use the coupon that was sent to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
I find it difficult to use. I dislike surveys
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Third
Site Experience FeedbackAug 13, 2026
Easy to shop. Like the clearance section. Digital booklet was great too. I always like to see the special sales on the back page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lake Lady
Post-Delivery FeedbackAug 13, 2026
I love the Anew vitamin C body scrub. It has a very light scent. My skin has a few rough patches and this product makes those rough patches so much softer. I highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 13, 2026
Always great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SKELI
Site Experience FeedbackAug 13, 2026
PRICES HAVE INCREASED SIGNIFICANTLY
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Moe
Site Experience FeedbackAug 13, 2026
Eventful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tumas
Site Experience FeedbackAug 13, 2026
It was simple and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 13, 2026
These products are well priced and high quality. Link up with a rep on line near you for better deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pretty
Post-Delivery FeedbackAug 13, 2026
Love everything from Avon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Shai
Site Experience FeedbackAug 13, 2026
I loved how easy it was to order and my favorite perfume I will be ordering more and I was surprised about the coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avonrules
Site Experience FeedbackAug 13, 2026
It was very good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
N/A
Post-Delivery FeedbackAug 13, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
It was an overall good experience although I had trouble going back to shopping after ordering an item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re glad you had an overall good experience. We’re sincerely sorry for the difficulty you experienced when returning to shopping after placing an order. We’ll be sure to share this feedback with our ...
Read full response »Janis
Site Experience FeedbackAug 13, 2026
Fairly simple once you start working with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dawne
Site Experience FeedbackAug 13, 2026
I Love the Avon products especially the clothes. The clothing fits well and is good quality. The cosmetics and hair products are also exceptional quality and are a good price.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lety
Site Experience FeedbackAug 13, 2026
I found what I was looking for but prices are awfully high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re glad you found what you were looking for. We understand your concern about pricing and appreciate you sharing your feedback with us. We’ll be sure to pass it along to our team.
Kitty Cat
Site Experience FeedbackAug 13, 2026
He took a little while to maneuver around, but I finally got it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re glad you were able to find what you were looking for. We appreciate your patience and will share your feedback with our team.
Lissy63
Site Experience FeedbackAug 13, 2026
Mostly good but every now and again, the page would glitch. When I would click to look at something it brought up a blank page and I had to reset the page.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re glad your experience was mostly good. We’re sorry for the occasional page glitches and appreciate your patience. We’ll share this feedback with our team.
Ang
Site Experience FeedbackAug 13, 2026
Finding the product I was looking for was quick and easy Ordering and checkout was simeple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackAug 13, 2026
I would prefer free shipping for account members
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We understand your preference for free shipping and appreciate you sharing your suggestion. We’ll be sure to pass your feedback along to our team.
Online Shopper
Site Experience FeedbackAug 13, 2026
Experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rusti
Post-Delivery FeedbackAug 13, 2026
As a former Avon Dist. Manager,I would highly recommend Avon --Official Store.I have a problem, I accidentally hit Mary Bertsch's information {1920-213-7716}. I have e-mailed her several times and asked her to remove me from her list.Please take care of this for me.I want to be my own Avon Ambassador. Thank You.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 13, 2026
I love your products and i am glad the perfume is still at the same quality. What i would like improved is the preparation and shipping time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Snookie
Post-Delivery FeedbackAug 13, 2026
I once sold Avon several years ago. I am well aware of one of the products that I ordered. The other one I am trying because it is among the same product line as the Refirming cream I ordered. So I decided to order the Anti*Aging solution also. I love the way it makes my skin feel so very soft and smooth. Though the package came in a much larger box than really was needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 4
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 13, 2026
People notice my jewelry purchases Very happy with jewelry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Riley Jean
Site Experience FeedbackAug 13, 2026
I found everything I wanted easily. Good sale prices and checkout was easy.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
CAS
Site Experience FeedbackAug 13, 2026
Website was not user friendly
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Avon - Official Store
Thank you for your feedback! We’re sorry the website was not as user-friendly as expected. We appreciate you sharing your experience and will pass your feedback along to our team
MissKim
Site Experience FeedbackAug 13, 2026
The checkout process was really slow. There were several glitches and I had to empty the cart and start over. I also wish the site would hold items in the cart.. perhaps at least for 24 to 48 hrs before emptying the cart. That way I don't have to start all over searching for the items (just a suggestion).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re sorry you experienced delays and glitches during checkout. Please note that if you’re logged into your account, items in your cart will remain there for the duration of the campaign. We appreciat...
Read full response »CinCity615
Site Experience FeedbackAug 13, 2026
EASY TO USE. USED LINK FROM MY AMBASSADOR
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diva-75
Site Experience FeedbackAug 13, 2026
I have always liked their product, have used AVON for years especially the SSS non fragrance...Soft and Sensual lotion and shower gel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
I had a terrible time adding my credit card. Site would not accept credit card until I went back and stored it with Avon.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Avon - Official Store
Thank you for your feedback! We’re sorry you experienced difficulty adding your credit card. We appreciate your patience and will share your feedback with our team.
Online Shopper
Site Experience FeedbackAug 13, 2026
a little confusing
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
From Avon - Official Store
Thank you for your feedback! We’re sorry the process was a little confusing. We appreciate your feedback and will be sure to share it with our team.
DEBF274
Site Experience FeedbackAug 13, 2026
ORDERING WAS VERY SIMPLE AND QUICK EVERYTHING WAS EASY TO FIND AND LOOK AT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CAt
Site Experience FeedbackAug 13, 2026
2 Things- One the size of the product needs to be seen. 12 fluid ounces verses 16 fluid ounces. cannot zoom in on the amount I am getting for the price. It would be helpful to see that in the notes of the product. 2nd Skin so soft should have a squirt lid~Im always having to place in another container due to no way to squirt out...
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Avon - Official Store
We understand how important it is to clearly see the product size and quantity when comparing prices. When you click on the product photo, it will take you to the product information page, where additional details are available. W...
Read full response »Bobbigirl
Site Experience FeedbackAug 13, 2026
As great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DREW
Site Experience FeedbackAug 13, 2026
ALL
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10