Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating based on 10,250 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,855
Nan
Site Experience FeedbackJul 2, 2026
Overall interaction was good, no problems!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mar
Site Experience FeedbackJul 2, 2026
I am not very good on computer. I had a hard time to get to checkout, because of all ads for other material.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Michael
Site Experience FeedbackJul 2, 2026
Very easily to purchase also great discounts excellent to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
REH
Site Experience FeedbackJul 2, 2026
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tammy
Site Experience FeedbackJul 2, 2026
Very well easy. Glad product was still on sale.Google pay bounced back once I updated so I just use the regular credit card payment.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DRM
Site Experience FeedbackJul 2, 2026
Received coupon for signing up and email however could only use 1 coupon which I used free shipping. My original purchase was going to be more but I was irritated.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Missy
Site Experience FeedbackJul 2, 2026
I had no problems so it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tawnya
Site Experience FeedbackJul 2, 2026
I had to type my email and home address twice one I did that very easy to place my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
website is difficult to navigate and has lots of errors and missteps that make it always a chore to check out.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 2, 2026
It is ok.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
GA
Site Experience FeedbackJul 2, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nope
Post-Delivery FeedbackJul 2, 2026
Disappointed that I could not find the ANEW Dual Ultimate Supreme Elixir!! Will it be replaced with another product soon that is similar?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Had to go through it three times to get the quantity to correctly show up in the check-out portion. That's a major hassle.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 2, 2026
The website was so slow and glitchy. I had to click in text boxes multiple times to get the keyboard to come up. Each page took a minute to load. Felt like I was on dial up
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
Lacey83
Post-Delivery FeedbackJul 2, 2026
I love Avon. Always have. Always love my products and great value. Only suggestion is to stop using the Middletown Hub in Harrisburg PA for shipment. They are absolutely horrible and have lost multiple of my Avon packages. Thankfully Avon is always helpful with refunds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KK
Site Experience FeedbackJul 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JennC
Site Experience FeedbackJul 2, 2026
I tried to add a new card. The new card was not accepted 3 times even though I verified all the information. I had to use a different card. The only time I shop is when shipping is free, fortunately my item had a sale price when I bought 2.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
golden girls
Site Experience FeedbackJul 2, 2026
overall great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laurie K
Site Experience FeedbackJul 2, 2026
I love the Anew products and glimmer sticks waterproof eyeliners. I only purchase when on sale. I love when I don't have shipping costs.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
EXCELLENT CUSTOMER SERVICE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Didn't like that going back arrow sent me to beginning of digital catalog
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rufus
Site Experience FeedbackJul 2, 2026
it was difficult to find where to add the shipping code! I went to help menu but I was expecting to put in the coupon code before I made the payment method, most of the times when ordering on line if there is a code to apply it is at the beginning after going to the checkout completion.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
PS
Site Experience FeedbackJul 2, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noni
Site Experience FeedbackJul 2, 2026
No problems at all. Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
Love the belif products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
Offered no shipping costs over 25$ but then had to choose which discount I wanted after spinning the wheel. Come on. On a positive note. I do only use Avon Bug Guard for our outside needs
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kiki
Site Experience FeedbackJul 2, 2026
Interaction with the website was ok but I feel that when customers shop with a specific person that person should acknowledge the purchase and in turn show appreciation
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mimi
Site Experience FeedbackJul 2, 2026
I had a problem checking out because of Rakuten. I had to take Rakuten away before I could checkout.
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Cookie Lady 47
Site Experience FeedbackJul 2, 2026
I was happy my item was on sale and that I received free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leigh
Site Experience FeedbackJul 2, 2026
Looking forward to receiving the merchandise!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babygirl
Site Experience FeedbackJul 2, 2026
I had a positive experience with the website I found everything I wanting
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shirle
Site Experience FeedbackJul 2, 2026
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJul 2, 2026
The shopping experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andi
Site Experience FeedbackJul 2, 2026
Well except a product was out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Burlyboo
Post-Delivery FeedbackJul 2, 2026
I used to sell Avon many moons ago and enjoyed the experience. After watching Adrien Curry’s YouTube channel, and seeing how beautiful her skin looked, well, this reminded me of the quality of Avon. I ordered multiple products and was impressed with the packaging and the quick delivery. I felt assured my order was safe due to the emails assuring my order was received and on the way. I had been using mostly products from Amazon with all natural ingredients, no fragrances and “no” with a lot of other ingredients. My skin was starting to look dull and bland. After the first application of Anew day cream, I was encouraged greatly. Also the eye cream is fantastic. It all feels luxurious on my skin. I am experimenting with a lot of Avon products to see what fits best. It thus far, I am extremely happy with all my purchases. Kudos to Adrien too for telling us what she is using while hosting hilarious and informative YouTube videos.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
Love the variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kip
Site Experience FeedbackJul 2, 2026
Website is not user friendly! Difficulty finding the products I wanted Difficulty checking out Shipping too much last time I tried to order Got free shipping this time! Go figure?!
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Mickey
Site Experience FeedbackJul 2, 2026
Easy to navigate for what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Site Experience FeedbackJul 2, 2026
On the main page it offers 15% savings and when I tried to put in the code it would not take it.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Ro
Site Experience FeedbackJul 2, 2026
Easy to find what I was looking for. Check out was easy and done quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
sherob
Site Experience FeedbackJul 2, 2026
Easy to navigate and find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dana
Site Experience FeedbackJul 2, 2026
Ok
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Queen
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Marilyn
Site Experience FeedbackJul 2, 2026
Excellent products specially the skin care
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I haven’t had any problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
all way good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Post-Delivery FeedbackJul 2, 2026
I haven’t yet used the item that I purchased. But I hsve purchased this item in the past from a different vendor, so I knew exact what I was buying. I was pleased that the product was delivered promptly.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Jana
Post-Delivery FeedbackJul 2, 2026
I've been using your products for many years and how always been satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Liz
Post-Delivery FeedbackJul 2, 2026
I love skin so soft but haven't bought it in years. Ordered lotion, gel and hand cream. Disappointed in smell of lotion. Not much smell
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8