Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating based on 10,240 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,773
Tia
Site Experience FeedbackJun 30, 2026
Website user friendly. Very easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goodwitch63
Site Experience FeedbackJun 30, 2026
Easy to use website....., even after being interrupted by my loving spouse 3 times during the process. It was still Very Easy to find where I stopped at each time. Thanks Y'all ❤️
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Holly E
Site Experience FeedbackJun 30, 2026
I love all the new Korean skincare products. I bought some after receiving samples from an ambassador. I absolutely love that the sss bug protection is still around. I’m not used to paying such high shipping charges so the shipping could definitely be lower or free for me to be more comfortable ordering online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
AVON website has no option for customer to CANCEL the On-Line order that was placed by the customer. The WRONG DELIVERY ADDRESS was originally on the primary order. When I realized WRONG DELIVERY ADDRESS in less than 3 minutes of placing On-line order, I made attempt to CANCEL that On-Line order & was unable. AVON has no Consumer Rights options provided on the AVON web page or in 'CONTACT U S' link. AVON non-compliant with Consumer Laws.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
02
Post-Delivery FeedbackJun 30, 2026
Would not recommend....product packaging poor
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 2
Fun Bobby
Post-Delivery FeedbackJun 30, 2026
Great product and this time shipping was very fast. Made all the difference. Now looking at other items now that shipping is faster. Great job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mc
Site Experience FeedbackJun 30, 2026
You need to bring back the wild country soap, all is very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elissa
Site Experience FeedbackJun 30, 2026
Very easy to shop, I like they offered me a free charm in my email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Difficult when browsing brochure, adding to cart, then going back where you left off in brochure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Post-Delivery FeedbackJun 30, 2026
Hello I’m Gigi very happy with my ambassador Dahlia she has a very good Knowledge of products all my questions were answered professionally, hope she call me back. Thank you Dahlia for you service. Thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kathy
Site Experience FeedbackJun 30, 2026
went ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackJun 30, 2026
Ok
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackJun 30, 2026
I love my Avon products and will buy as long as I can. My Avon Rep. Mrs. Washington is a wonderful person to have as my Avon Lady..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BUTZ
Post-Delivery FeedbackJun 30, 2026
good coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I was happy with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dickie
Post-Delivery FeedbackJun 30, 2026
Very easy to order online Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Susan
Site Experience FeedbackJun 30, 2026
Some difficulties
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
AmyAim
Post-Delivery FeedbackJun 30, 2026
Great online shopping and great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 30, 2026
Your shipping costs are outrageous.
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: 9
taz1357
Site Experience FeedbackJun 30, 2026
Great experience. I was also able to find my friend who is an Avon rep so she can get the credit for the purchase. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Site Experience FeedbackJun 30, 2026
It was pretty good and very easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Summer
Site Experience FeedbackJun 30, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
The process went well. Wish would have knowledge of when to expect order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I received my order. The can of skin so soft had the lid come off and sprayed the inside of the box all over the other contents. It had a powder like film on everything!
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cappy
Site Experience FeedbackJun 30, 2026
East to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Avon
Site Experience FeedbackJun 30, 2026
Easy to navigate, great purchase experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keechiecreek
Site Experience FeedbackJun 30, 2026
Easy and fast
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Norrie
Site Experience FeedbackJun 30, 2026
I really had a hard time setting up my account. It would not proceed after I had everything completed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kj0192
Post-Delivery FeedbackJun 30, 2026
I love the products and a repeat buyer of SSS repellent as I'm highly allergic to mosquitoes and it works wonderfully. I recommend all the time to others. Please keep the oils and sprays available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lora K.
Site Experience FeedbackJun 30, 2026
Online purchasing kept emailing a code to sign in; however, I am ordering from my phone, so it was frustrating. Multiple attempts to order earlier today.
- Overall Rating: 2
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Liz
Site Experience FeedbackJun 30, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queen
Site Experience FeedbackJun 30, 2026
Website kept glitching
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I ordered a pair of pants and got the wrong pants. I'm not happy at all with this mistake. Avon's prices have gotten so high in the first place and to get what I didn't order was more of a slap in the face.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8
LadyBug23
Site Experience FeedbackJun 30, 2026
This transaction was very simple, and I was able to completed it quckly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tee tee
Site Experience FeedbackJun 30, 2026
Very good shopping experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Christine
Site Experience FeedbackJun 30, 2026
Checkout was easy, but I was only able to see one campaign book and that was disappointing. I could not find my liquid foundation, and the only one that I found is no longer available.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I specifically put in a different address than is on my account as I am traveling for a few months yet my order was delivered to my address of record. Disappointed…
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Jeanne
Site Experience FeedbackJun 30, 2026
ordering was easy enough.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I been buying Avon since the 80's. When people use to give you the book. And you tell them what you want. They will put in your order. And give to you themselves.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Frustrated Fancy
Site Experience FeedbackJun 30, 2026
This took forever and would not calculate the buy one get on free easily so I had to do a mixture. It should have been so easy" buy 7 black, get 7 black free" but it took seriously forever and you couldn't add or delete a number
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
NurseKiki200894
Post-Delivery FeedbackJun 30, 2026
The experience was wonderful.I use my online line, avon representative went to her site her name is ,Pia Strong.I will suggest this to my friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Shell
Site Experience FeedbackJun 30, 2026
Found what I need right away.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 30, 2026
Great shopping experience. I am impressed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Prmexex
Site Experience FeedbackJun 30, 2026
Ty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Took too long to see the products. It kept asking me what I wanted and then just stayed there. I had to try 4 times
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lala
Site Experience FeedbackJun 30, 2026
Nice and easy, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Dee
Site Experience FeedbackJun 30, 2026
Haven't purchased from Avon on line before. It was pretty easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
diamondlily
Post-Delivery FeedbackJun 30, 2026
Have always had a good experience with Avon. For many, many years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ladybug
Site Experience FeedbackJun 30, 2026
It was just very slow to respond. Nice layout.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8