Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating based on 10,249 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,792
Lulu
Site Experience FeedbackJul 1, 2026
First it would take my password so I requested to create one now ok with my account
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lazyjsacres
Site Experience FeedbackJul 1, 2026
Experience was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackJul 1, 2026
I enjoy shopping on Avon. My complaint is the difficulty returning to the page after viewing a product. It takes me to the beginning. At least it’s continuous scrolling.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Raven
Site Experience FeedbackJul 1, 2026
Honestly I have never had any issues. I know exactly what I am looking for !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJul 1, 2026
The print is to small, the products are to small, I would have to click on the product to see what it was to even think about adding it to my shopping cart, then it was a mess and froze up. I kept having to start over. Very frustrating, my mother used to sell Avon when I was a little girl. I had/ great memories of that time, Used to have little samples of lipstick and I could have a few for my purse. I don’t know who your designer is for your clothes but options feel too baggy and not classy. Like the fit isn’t right for your models.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Amy
Post-Delivery FeedbackJul 1, 2026
I purchased 2 glimmer sticks and one nail polish. The eye liners are beautiful colors and glide on easily. The nail polish was FMG glimmer in the color hot pink, this color will look good on any skin tone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Prietita
Site Experience FeedbackJul 1, 2026
My experience was very good- I like ordering online from Avon.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
JUDY316
Site Experience FeedbackJul 1, 2026
easy to find what I'm looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lady Evey
Post-Delivery FeedbackJul 1, 2026
It was an awesome pleasure to find the items needed and size variation and various choices for the scents. It was nice to view items on sale and to take advantage of items that were on special sales.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
smoss
Post-Delivery FeedbackJul 1, 2026
My experience with Avon was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vikki
Site Experience FeedbackJul 1, 2026
I truly like my Ambassador and Beyong Glow products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
skin so soft bottles are different some i want to make sure im ordering correct.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 1, 2026
Recieved damage items- sent pictures of all 4 items and waited to get new items & only got 2 when there were 4 damaged items
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Sandra
Post-Delivery FeedbackJul 1, 2026
I love Avon. I have used it over 50 years. I was disappointed in the color of the lipstick because you don’t see true color on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Pamm
Site Experience FeedbackJul 1, 2026
I miss the old skin so soft packaging. The bigger bottles. I hear it smells different than it used to.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Eddie
Site Experience FeedbackJul 1, 2026
It’s easily accessible, pictures and description of merchandise is very clear and to actual size of item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Found products easily. Created account. Then had to play hit and miss to finally "luck upon" actual checkout to enter pay information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
I had a hard time clicking on the item to see all the information about the item I was considering purchasing. I found out I could only use my finger tips to make the photo larger to see what I wanted to see. Otherwise, everything was fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mair
Post-Delivery FeedbackJul 1, 2026
I went on line, looked thru the digital brochure, found my item and bought it. There was another item I wanted but it was out of stock again which was very disappointing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bev
Site Experience FeedbackJul 1, 2026
Very easy to navigate! Smooth purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kanga
Site Experience FeedbackJul 1, 2026
Easy to find and great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 1, 2026
I have been a customer of Avon at leats 30 years and this is the first time ordering on line has been difficult for me.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackJul 1, 2026
I enjoyed going through my brochure and knowing exactly what to order online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None.
Site Experience FeedbackJul 1, 2026
I was specifically looking for Avon Products that I used to order from a brochure-pre COVID. It was a bit difficult to find similar products while shopping online.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Nette
Post-Delivery FeedbackJul 1, 2026
It was fine.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
LoriS
Site Experience FeedbackJul 1, 2026
This website was easy to navigate and very straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donut
Site Experience FeedbackJul 1, 2026
I used to buy all the time from Avon and used to be a representative. I really enjoyed looking at all the merchandise and the website in general really appealled to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barndog
Site Experience FeedbackJul 1, 2026
I would like to see the page return back to the place I was at after clicking an item to look at it’s details rather than have it take me all the way back up to the top of the page, starting over again! Very time consuming when I want to check out item details. I loved the free shipping code!!! Thank you- great incentive to return!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Giselda
Post-Delivery FeedbackJul 1, 2026
I would definitely recommend AVON which I have been buying since I was a teenager!! There is a great variety of beauty products & even sell clothing & household items! I really like it & plan on buying as much as I want! The brochures are nice to leaf through if you don't know how to get online!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Crist from stockton Ca
Site Experience FeedbackJul 1, 2026
Very easy to view brochure and easy to checkout. Very pleased with the website.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smooth Sailing
Site Experience FeedbackJul 1, 2026
Everything went good and smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 1, 2026
I am pleased to be able to order online as opposed to contacting a consultant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
LingLing
Post-Delivery FeedbackJul 1, 2026
I was lucky to speak with Sharon, she was the Best!! Quickly helped me order skin so soft and 4 other products. She was Super Efficient. I loved her knowledge, and Gr8 personality!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cat
Site Experience FeedbackJul 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Post-Delivery FeedbackJul 1, 2026
It is so hard to find an item I wanted. Thanks to my Avon lady, Bonnie she took care of it. You need a space to type in exactly what you want. Half the time I am looking for something, but don’t know what category it is under
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Seynabuba
Post-Delivery FeedbackJul 1, 2026
I luv the glimmer waterproof eyeliner & brow definer. It's easy to apply, goes on smoothy & lasts all day without smudging.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LM
Post-Delivery FeedbackJul 1, 2026
The only thing that puts me off ordering from avon directly.Is the shipping charges. Everything else is a 100%
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bobbie
Post-Delivery FeedbackJul 1, 2026
Avon's perfume does not last!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 9
Nono
Site Experience FeedbackJul 1, 2026
Very difficult to navigate for check out with the codes required
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Chrissy
Site Experience FeedbackJul 1, 2026
I glitched a couple of times at checkout. Just hit my basket again to try again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jody
Site Experience FeedbackJul 1, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tasha
Post-Delivery FeedbackJul 1, 2026
Love the skin so soft oil for mosquito protection when outdoors and for flea and tick protection for my animals. Delivery person was super nice also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Quijibo
Site Experience FeedbackJul 1, 2026
Check out was incredibly difficult
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Big Mama
Site Experience FeedbackJul 1, 2026
I was an Avon representative for 35 years...need to reapply?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JanetS
Post-Delivery FeedbackJul 1, 2026
Very pleased with fast shipping and no complications. I wished there were Samples on the make up, I would definitely purchase more vs guessing a color!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gypsy Jenkins
Site Experience FeedbackJul 1, 2026
It was great and quick!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Post-Delivery FeedbackJul 1, 2026
Thank you Avon official store ; thank you Brenda and her team.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 1, 2026
I did not receive all my items that I ordered.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 5
Linda
Site Experience FeedbackJul 1, 2026
Just trouble with PayPal said problem
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9