Avon - Official Store Reviews - 10,180 Post-Delivery Reviews - 9.4/10
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,724
Online Shopper
Site Experience FeedbackJun 24, 2026
Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fessie
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grammy
Site Experience FeedbackJun 24, 2026
I struggled a bit at first….Patience won out! The order disappeared twice…..it was a good experience when I succeeded.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 24, 2026
Was previously having problems with the chat line! I didn't want that but it kept coming on & I couldn't get it off! WHYYYY have you disconti ued the CATYCAT gel eye liner?? I loved that & have found no other to replace it!!@! Why? Am I able to buy older unused or left over stock on it?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
I wish you'd bring back Luxury Eye Liner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Val
Site Experience FeedbackJun 24, 2026
I’m disappointed that I couldn’t order my husband the Black Suede Toilet that he wanted. I used to buy it from Avon all the time and he loves the scent. I feel it should be noted on the product what can’t be shipped to Hawaii.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Mara
Site Experience FeedbackJun 24, 2026
Easy to navigate the site. Searching for a specific product, it also had a deal and other options for this product. I liked a first time buyer extra discount. Used to use Avon products a lot back in the day, maybe time to take her for another spin.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina T
Site Experience FeedbackJun 24, 2026
I did not see my 15% off being applied to my order. I am looking forward to having my daughter try the Skin so Soft product.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Francis
Site Experience FeedbackJun 24, 2026
Very fast to make my order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
I was offered a 15% discount under text15% and that discount was not granted with my order AVG2606243400012
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Post-Delivery FeedbackJun 24, 2026
I was notified as soon as the product was back in stock and ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kathy 26
Post-Delivery FeedbackJun 24, 2026
I love this Nurtura Replenishing cream for my face. I have been using it for years. It is light, clear, covers smoothly and dries fairly quickly. It keeps my skin smooth and looking young! What I absolutely detest this cream, is the amount that is delivered in each container is only 3/4 full. This trend seemed to start about the same time the price increased. What has happened to QA procedures/employees.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ladybug
Site Experience FeedbackJun 24, 2026
Had a very good experience making this order thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kim s
Site Experience FeedbackJun 24, 2026
I’m not good with technology. So it was a little frustrating.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeanie
Site Experience FeedbackJun 24, 2026
Very user friendly and easy to get discounts.Also checkout shows all charges and is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
All of the items ordered were in stock and mailed to me within a few days. I have used Avon products for years and am very pleased with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Shannon
Site Experience FeedbackJun 24, 2026
I didn't have any issues. Very user friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MeanShelly
Post-Delivery FeedbackJun 24, 2026
Great Store!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sss
Site Experience FeedbackJun 24, 2026
Need to order skin so soft
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MillieT
Site Experience FeedbackJun 24, 2026
.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Prz
Site Experience FeedbackJun 24, 2026
It was good. The shipping is high.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mpgd
Post-Delivery FeedbackJun 24, 2026
I ordered Avon Skin so Soft as an insect repellent - as advised by my physician. I was not disappointed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Phyl
Post-Delivery FeedbackJun 24, 2026
I had a negative experience, how was I to know that B1G1F you had to put quanity of 2 to receive this promotion, So I paid to much in shipping and couldn't correct the order.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Syl
Site Experience FeedbackJun 24, 2026
This was easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Resa
Post-Delivery FeedbackJun 24, 2026
This deodorant is the only one I can buy that doesn't break me out or itch my skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Satisfied Customer
Post-Delivery FeedbackJun 24, 2026
Ordering was easy, and the products were delivered quickly and exactly as I expected. The Anew products are wonderful and a great value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
I do my shopping on cell phone & its hard bc I need to expand the info to read . Takes me longer 2do shopping.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 24, 2026
Easy to order product but difficult to get samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mack1329
Post-Delivery FeedbackJun 24, 2026
My family has been using Avon Skin So Soft, since I was a kid, I was able to easily go to the website without searching for a rep, and order 4 bottles for this summer to repel mosquitoes and bugs from humans and pets, because I know it's safe! I even referred a friend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 24, 2026
I received the wrong size spray for this large bottle.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
It is NOT clear how you can take advantage of the special pricing of the featured product and you purchased from the same page indicated. Nor were you given the opportunity to purchase if you hit a certain price point. This was disappointing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rob B.
Site Experience FeedbackJun 24, 2026
Easy to navigate and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
I am worried that didn’t get the quick shipping.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Your inability to ship to PO Boxes should be displayed prior to a user input
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
Brian
Post-Delivery FeedbackJun 24, 2026
Very disappointed that Avon discontinued the Organist Oily hair line and oily skin scrub and body wash
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackJun 24, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Megan G
Site Experience FeedbackJun 24, 2026
Awesome experience! The Avon site is really easy to use and the prices on the items are very good. I found some great new products that I can't wait to try! Great job Avon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJun 24, 2026
Easy to navigate. The shipping and taxes made it more expensive than just buying it from a store.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
janiebug
Post-Delivery FeedbackJun 24, 2026
So far, I'm very happy with Avon. The online shopping experience is great and the products are excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Christmas/paula
Site Experience FeedbackJun 24, 2026
I used the website on my phone, and the only issue i had was not being able to see everything that was on the screen on my phone other than that I am completely satisfied. Oh and I had a gift that I couldn't get because your discounts space only allows 1 discount code so my little skins soft key chain was left off the order that was a bummer and a waste of my time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DebbieDee
Site Experience FeedbackJun 24, 2026
Was fine until went to put in my card info and couldn’t find the place but I went back through and it popped up.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lake Life
Post-Delivery FeedbackJun 24, 2026
Having very dry skin, Avon products continue to condition and smooth my dry skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Neicy
Site Experience FeedbackJun 24, 2026
I was supossed to get free shipping but it wouldnt let me on the site
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
JohnM
Post-Delivery FeedbackJun 24, 2026
A+++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Red Head
Site Experience FeedbackJun 24, 2026
Tried for 30 mins to check out and the system would not take my credit card. I finally had to call the 1-866 number to get help. Nothing was wrong with my credit card info but the help team had to clear out some info.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sallie
Site Experience FeedbackJun 24, 2026
Easy to find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lily
Site Experience FeedbackJun 24, 2026
First I had trouble signing onto my account. Until decided to use my other email address. Secont. The computer would not accept my husband DEBIT Card from the credit union.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackJun 24, 2026
The website is user friendly, and the layout is easy to understand. Ordering is easy and it is easy to make changes before submitting order. I miss the old sales brochures with the discontinued products and great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10