Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,071 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 9% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 73% |
Neutral | 16% | 16% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,089
MG
Site Experience FeedbackAug 14, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Bren
Site Experience FeedbackAug 14, 2026
Avon offers beauty and wellness
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs. A
Site Experience FeedbackAug 14, 2026
The page is not user friendly. Too much back to the beginning and start over. NOT USER FRIENDLY.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kells
Site Experience FeedbackAug 14, 2026
Everything went easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
AvonLou
Post-Delivery FeedbackAug 14, 2026
I couldn't choose or contact the rep who took the commission.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 2
Online Shopper
Site Experience FeedbackAug 14, 2026
Avon makes online shopping easy! Easy to navigate through the catalog. Checkout is easy. Great way to buy Avon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JoseyB
Site Experience FeedbackAug 14, 2026
I didn’t like how some clothes didn’t come up under fashion. Only came up as “things you might like “ .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 14, 2026
NO COMMENT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nickname
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
c4tm0mm4
Site Experience FeedbackAug 14, 2026
The site was easy to navigate and there were many great options for gifts for everyone on my list!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
No issues. Just disappointed that calendula eye cream is no longer offered along with Far Away hair and body mist. Pls bring these back.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 14, 2026
Shipping was poor. Was missing 2 glimmersticks. It looked like they just threw the glimmersticks in the box. One piece of paper and Shipping slip
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 14, 2026
All is fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Long time Avon customer
Site Experience FeedbackAug 14, 2026
The website ordering process and finding items was good the checkout was a little clunky because I couldn't remember my previous password then I couldn't figure out where to enter my billing information but I got it figured out and it's all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackAug 14, 2026
It's all good. I've used AVON products for most of my life and appreciate the quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love Avon
Site Experience FeedbackAug 14, 2026
Should have discounts and coupons for returning customers also
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 14, 2026
My Avon respenstative is great an have no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
HappyCamper3
Site Experience FeedbackAug 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bea
Site Experience FeedbackAug 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kialani
Post-Delivery FeedbackAug 14, 2026
Definitely would order from them again! Delivery was fast and product availability was a plus. I wish the skin so soft oil was as strong as the bath gel in scent. Maybe the formula charged. I loved the new design from the old school bottle hut I do miss it for nostalgia.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Lynnie
Site Experience FeedbackAug 14, 2026
Always an amazing shopping experience!! And I’m very pleased with my new Avon lady
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
I love the skin so soft bath gel
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Myr
Site Experience FeedbackAug 14, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alli
Site Experience FeedbackAug 14, 2026
It was easy to find the product. I’m glad that the wash off waterproof mascara was available . I would prefer free shipping. Accustomed to Amazon that it’s seems annoying to have to pay shipping.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 14, 2026
Took a while
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
LindaLu
Post-Delivery FeedbackAug 14, 2026
Disappointed that the knit cardigan is not available and that the Eye Balm is now discontinued. The liquid eye shadow is not a "shimmer" -- it has BIG sparkles in it which are ridiculous. Why continue to offer the Isa Knox Anew Solaire Everyday mineral sunscreen when it's been discontinued?
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
mom
Site Experience FeedbackAug 14, 2026
website stalled and was slow loading and at checkout.... I also walked away from my computer and came back to a discount that had been sent to my email- wish it had been there from the start. like the product which I have used before
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Eddie
Site Experience FeedbackAug 14, 2026
I usually buy foundation from Avon, but there are few options and many colors are out of stock. Every time I need to buy some the foundation type changes and the color numbers change between types. It has prevented me from buying stuff as often.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Drina
Site Experience FeedbackAug 14, 2026
I did have a little bit of a problem with the product information. I did have a little bit of a problem with checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glo
Site Experience FeedbackAug 14, 2026
Difficult to update credit card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
We’re sorry to hear you’re having difficulty updating your credit card information. We do have a feature on Avon.com that allows you to add a new card under “My Credit Cards.” If you continue to experience difficulties, please rea...
Read full response »Almaliz
Post-Delivery FeedbackAug 14, 2026
I’m glad I found the official AVON website and been able to buy the products I needed. I would like to know if the products can be shipped to Puerto Rico.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From Avon - Official Store
Thank you for your kind words! We’re so glad you found the official AVON website and were able to purchase the products you needed. At this time, AVON products purchased through our website cannot be shipped to Puerto Rico. We sin...
Read full response »Vicky
Site Experience FeedbackAug 14, 2026
They did not have a product i wanted that i have purchased on here before, very disappointed.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
From Avon - Official Store
We’re sorry to hear that the product you were looking for was not available and understand how disappointing that can be, especially when it’s a product you’ve purchased from us before. We truly appreciate your loyalty and feedbac...
Read full response »Dee Dee
Site Experience FeedbackAug 14, 2026
Check out was slow and keep locking up. I had to re enter information Shipping cost is high
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Avon - Official Store
We’re sorry you experienced issues during checkout and understand your concerns about shipping costs. Thank you for sharing your feedback—we’ll be sure to pass it along to the appropriate team. We appreciate you being a valued AVO...
Read full response »Online Shopper
Post-Delivery FeedbackAug 14, 2026
William G. "For His Beauty." is my go to for Avon products because he is extremely reliable and I receive all of orders quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Vicki H.
Site Experience FeedbackAug 14, 2026
It was simple. Just typed in what I was searching for, and it brought up my options. No issues whatsoever. I needed several skin so soft products for our trip to Costa Rica. Great selection.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dunetower
Post-Delivery FeedbackAug 14, 2026
I was a little confused about the packaging—we didn’t even realize it was from Avon so we thought it had been delivered to wrong address. The very small Avon label on corner had been covered up and a Menards return label had gotten stuck over it. My name was nowhere on the pkg and with it being in an LG box, didn’t think it was mine.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
J
Site Experience FeedbackAug 14, 2026
The website was challenging
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Avon - Official Store
We’re sorry to hear you found the website challenging to navigate. We appreciate your feedback and will be sure to share it with our team. Thank you for being a valued AVON customer!
Online Shopper
Post-Delivery FeedbackAug 14, 2026
I ordered 4 items. When I opened the package, two of them were sealed with plastic wrap and the other two without plastic wrapping were tumbled out their boxes and upside down in the package. I wondered if someone opened the boxes and return them before.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 14, 2026
Website too slow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Avon - Official Store
We’re sorry to hear the website was too slow. We appreciate your feedback and will share it with our team. Thank you for being a valued Avon customer!
Online Shopper
Site Experience FeedbackAug 14, 2026
When initially trying to sign in to my Avon account, I got message that I exceeded the number of attempts to sign in! Then I had to reset my password, why...I did not understand. It took two more attempts to get password reset. On a positive note, the cologne I really like was on sale!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Avon - Official Store
When initially trying to sign in to my Avon account, I got message that I exceeded the number of attempts to sign in! Then I had to reset my password, why...I did not understand. It took two more attempts to get password reset. On...
Read full response »Granny C
Site Experience FeedbackAug 14, 2026
I only use one Avon product that I have been using for thirty years. Apparently the name has changed so I was uncertain if I was ordering the correct item but did not see a similar item that might have been what I was searching for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Avon - Official Store
We understand how important it is to find the product you’ve trusted for 30 years! We’d be happy to help confirm whether you’ve found the correct item. Please reach out to us at Avon.com → Support → Contact Us, and our team will b...
Read full response »Gigi
Post-Delivery FeedbackAug 14, 2026
Try out Avon never disappoints. Been buying receiving timeless products since I was a little girl. Make you feel nostalgic.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
n/a
Site Experience FeedbackAug 14, 2026
It's plain, nothing to catch your eye. Perhaps a little more graphics. Some products were not easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback! We’re sorry some products were difficult to find and appreciate your suggestion for more engaging graphics. We’ll be sure to share your comments with our team.
LuckyDuck7
Site Experience FeedbackAug 14, 2026
No issues its was over all easy purchase and very clear instructions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Post-Delivery FeedbackAug 14, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Chris
Site Experience FeedbackAug 14, 2026
great sale
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 14, 2026
Love Avon products
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dee
Post-Delivery FeedbackAug 14, 2026
Excellent service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MamaLorrie
Post-Delivery FeedbackAug 14, 2026
When ordering I do experience and issue when trying to order multiples of different items. It’s like the website is glitching.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
From Avon - Official Store
Thank you for letting us know about your experience. We're sorry you encountered repeated issues with your saved payment method during checkout, and we understand how frustrating that must have been. We're glad your order was even...
Read full response »