Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,090 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 75% |
Neutral | 16% | 15% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,067
Anne
Site Experience FeedbackOct 1, 2026
I looove Avon perfumes since when i was in college (Philippines) good thing that i checked on website and got a discount 🫣😆and here am ordering my two faves perfumes. Lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Easy order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Enyo
Site Experience FeedbackOct 1, 2026
Great easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
KD
Site Experience FeedbackOct 1, 2026
Do not have any negative feedback. Easy to shop with dropdown of categories or with digital brochure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackOct 1, 2026
the online mobile website does not fit the mobile phone screen properly. I had to scroll to the left and right to find the proper checkout buttom and pay button. also there needs to be a dark mode. The website is very bright, maybe a different back ground color like beige.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
The check out process was a bit annoying, I had to refresh several times before I could put in my payment info. You only offer a discount if I signed up to receive texts.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BigKat
Site Experience FeedbackOct 1, 2026
Website was a little slow but not too bad.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubbles
Site Experience FeedbackOct 1, 2026
I had a very nice interaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Frequent customer
Post-Delivery FeedbackOct 1, 2026
The product and service at the store were great. I found the web site a little difficult to search.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Still have not finessed moving between different pages of the brochure.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
pam
Post-Delivery FeedbackOct 1, 2026
The lip conditioner is the best product to protect my lips, I use it in the morning and at bedtime. It seems to almost always be on sale. Ordering is easy and shipping is fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mike
Site Experience FeedbackOct 1, 2026
Experience was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Woman on a Broom
Site Experience FeedbackOct 1, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GG.
Post-Delivery FeedbackOct 1, 2026
The complements I get whenever I use any of my favorite Avon products makes me feel more confident but one thing that got me confused is how the prices has almost doubled, also I used to receive some extra products and some magazines along with my orders but recently, I just got what I ordered.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Chio
Post-Delivery FeedbackOct 1, 2026
Avon has always had something for everyone and at reasonable prices. Highly recommended shopping online for those that cannot get a brochure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 1, 2026
The website was easy to navigate through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ladyp
Site Experience FeedbackOct 1, 2026
Good site
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cindy
Site Experience FeedbackOct 1, 2026
it was not hard
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
First timer!
Site Experience FeedbackOct 1, 2026
The website is not user friendly on mobile. It moved slow and made searching tedious.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 1, 2026
The website was not user friendly - I don't know when my order is going to be delivered because I could not get rid of the conversation screen.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 1, 2026
I dislike having to make an account to purchase
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
Pam
Site Experience FeedbackOct 1, 2026
Great experience as always
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Catfish
Site Experience FeedbackOct 1, 2026
only problem I had today was first spinning the wheel and being offered 15% off. I never received the offer from you via text message. I tried 2X's. Frustrating, otherwise I wouldn't have signed up for automatic texts. Bummer!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
N/A
Site Experience FeedbackOct 1, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sha
Site Experience FeedbackOct 1, 2026
Was very easy to oder my stuff and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi Paula
Site Experience FeedbackOct 1, 2026
It’s pretty easy and I found what I wanted in ordered it. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
They forced me to do different Password than I want to have it. Communist.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Post-Delivery FeedbackOct 1, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
Beladore
Site Experience FeedbackOct 1, 2026
I really hate it. I like having the Avon book to look at and order from. there is no one in my area selling it anymore. I have used Avon for 40 years. the webb site doesn't have a good look at the colors for makeup choices. just hoping I got the color I need.but I love Avon and have only used Anew cream since it came out.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rena
Site Experience FeedbackOct 1, 2026
It wasn’t working I had some difficulties when signing up.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 1, 2026
Wanted to show some love to my ambassador by ordering some stuff from her.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
The website was easily navigated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruthie B.
Site Experience FeedbackOct 1, 2026
Shopping online with Avon has always been simple and easy to manage through the website. Always a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tanonmity
Site Experience FeedbackOct 1, 2026
I enjoy shopping Avon and the online experience was easy. I wish the shipping charges were less as I can’t afford to make an order sufficient for the charges to be waived.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deanne
Site Experience FeedbackOct 1, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great products no longer available
Post-Delivery FeedbackOct 1, 2026
I was disappointed that you no longer have the Elastine shampoo & conditioner as well as the Veilment Natural Spa shower products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Pat
Site Experience FeedbackOct 1, 2026
I had to repeat the checkout several times before it went through, but other than that, it went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Madeline B.
Site Experience FeedbackOct 1, 2026
Very Good. Although the Items I like will no longer be carried They were on clearance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jan
Post-Delivery FeedbackOct 1, 2026
everything we me with good I recommend Avon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Juju
Site Experience FeedbackOct 1, 2026
All was good’
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 1, 2026
The products I ordered met my expectations (I really liked the hand cream, lip balm, glimmersticks for eyes). The shipping service was fast. However there was a couple of items that were not available. I would highly recommend Avon to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Desi
Site Experience FeedbackOct 1, 2026
Products are always great and ship as illustrated, website tends to load slowly and will often log you out of your account. Other than than I love the products.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From Avon - Official Store
Thank you for your feedback! We’re glad you love our products and appreciate you letting us know about the website issues. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. We’ll ...
Read full response »Online Shopper
Site Experience FeedbackOct 1, 2026
It was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janmar
Site Experience FeedbackOct 1, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fabry
Site Experience FeedbackOct 1, 2026
It was easy to look up products and place order. I liked the coupon I received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynthia
Site Experience FeedbackOct 1, 2026
I had to put my name, address and phone number 3 different places.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
Thank you for your feedback. We sincerely apologize for the inconvenience of having to enter your information multiple times. We appreciate you bringing this to our attention and will share your feedback with our team.
Connie
Site Experience FeedbackOct 1, 2026
Interaction was good, but I did not get the 15% off of my order as stated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Avon - Official Store
So sorry to hear this! Please reach out to us on Avon.com under "Support>Contact Us" for any discrepancies on your invoice.
Cristian
Site Experience FeedbackOct 1, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nita
Post-Delivery FeedbackOct 1, 2026
I did have an issue trying to order on my cell phone. It would not let me enter CC info. I had to go to a desktop computer to complete my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From Avon - Official Store
Thank you for sharing your experience. We appreciate you taking the time to let us know about the difficulties you encountered while placing your order. We're sorry to hear that you experienced issues entering your credit card in...
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