Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,078 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 75% |
Neutral | 16% | 15% |
Negative | 11% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,045
Online Shopper
Site Experience FeedbackSep 26, 2026
I used to love ordering and recieving my Avon. I am glad that Avon is carrying Plus Sizes, but the make up isn't as much as before. I also believe that Avon runs out of things more often. The website can be a bit confusing at times.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackSep 26, 2026
It freezes. It does not have a back up feature without hsving to sign in completely each time. It jumps all over the place. It is as slow as molasses in january
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Sarah
Site Experience FeedbackSep 26, 2026
All good! Would love to see younger looking clothes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackSep 26, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nova
Site Experience FeedbackSep 26, 2026
Ordering was easier than last.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Difficult to use. Could not use search for item
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
KPE
Site Experience FeedbackSep 26, 2026
I used the search bar for the products that I wanted and found them very easily. Seeing the pictures of the products was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Moving around the website was very slow and glitchy on both my iPhone and iPad. The site would crash and take me out of the items I was considering purchasing.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Norabg
Site Experience FeedbackSep 26, 2026
Great.!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ssparkss
Site Experience FeedbackSep 26, 2026
Overall, I enjoyed finding several products I've been looking for and many sales and clearance items. More, and more detailed, descriptions and pictures would be helpful - such as pictures of all angles of items and of models of varying height, weight, skin shades, etc. The search tool was not accurate in listing products with the name in it, perhaps Sets or Clearance items don't appear in search results?
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blondie
Site Experience FeedbackSep 26, 2026
I was pleased with the overall shopping experience today. The only thing was it would not let me use a coupon code that was recently sent to me. And that was frustrating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MamaBaer
Site Experience FeedbackSep 26, 2026
I love Avon, site is easy to use and prices are clearly displayed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 26, 2026
I order 6 items and received 6 items but one of the items that was sent was wrong.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 26, 2026
Overall easy to order and shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimber
Post-Delivery FeedbackSep 26, 2026
I happened upon Avon in my email and was curious because I've been around Avon for most of my life...as a child, teen and adult, my mom and I would have an Avon representative come to our door every week or so. I was always impressed with the quality. Then it seemed as though it disappeared. I was so happy to see your email and the clearance items are so wonderful! I'm positive I will always remain a customer. I bought rings and shirts and I've been so happy with them! Thanks for finding me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Babydoll
Site Experience FeedbackSep 26, 2026
Great Experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
none
Site Experience FeedbackSep 26, 2026
love shopping online
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 26, 2026
Representative very Rude. Extremely Rude
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
Music
Site Experience FeedbackSep 26, 2026
I am disappointed that the Organist Rice Water Moisturizer Hair Spray is no longer available.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AuntKat
Site Experience FeedbackSep 26, 2026
I accidentally ordered the wrong version of the fragrance, but I figured out how to change it. I was disappointed that I could not find a clear nail polish. I think you had sold the last of what you had before I came on site.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
58Girl
Post-Delivery FeedbackSep 26, 2026
The website was slow and fading in and out. It took time to order. I’m always happy with my Avon products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Brive
Post-Delivery FeedbackSep 26, 2026
I like the ease of purchase. The products I ordered are repeat orders of items I enjoy personally. I will purchase again in the near future especially near the Christmas holiday for gifts. My items arrived within seven days of the order. I appreciate that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GSS
Site Experience FeedbackSep 26, 2026
I had to google information that took me back to the Avon site. I couldn't find educational or informative articles. For example, I have no idea how to buy a serum. I'd love more online guidance in these things.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nona
Site Experience FeedbackSep 26, 2026
I enjoyed browsing through the products, I wish there were photos of the product from all sides or comparing the different sizes, overall lovely experience with a modern sleek design.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Judy
Post-Delivery FeedbackSep 26, 2026
I haven’t had time to try my products yet.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
pouchee
Site Experience FeedbackSep 26, 2026
Very good and very satisfied ☺️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MLP
Site Experience FeedbackSep 26, 2026
Overall my experience was good. Looking for body products.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Marty
Site Experience FeedbackSep 26, 2026
Was so happy to place order and see my deodorant was on sale. I bought 10 bottles. Will last a long time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MaSharona
Site Experience FeedbackSep 26, 2026
I had a hard time getting the order to go through and I almost gave up.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
ginger
Site Experience FeedbackSep 26, 2026
sometimes I have aproblem, but not today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GMA J
Site Experience FeedbackSep 26, 2026
I was supposed to get 10% off, can you apply for me?
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Sissy
Site Experience FeedbackSep 26, 2026
Had hard time checking out because I forgot my password
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 26, 2026
i have ordered products in the past from a normal campaign and they were not available why do you display them
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Char
Site Experience FeedbackSep 26, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geri
Site Experience FeedbackSep 26, 2026
I am particularly pleased with the Anew products and, honestly, am always pleased when there is a sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alicia P.
Site Experience FeedbackSep 26, 2026
The website was very easy to navigate, but was slow in loading.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Post-Delivery FeedbackSep 26, 2026
I haven't had time to try all products. Disappointed the the "day cream" is just sun screen.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
No you can use my name
Site Experience FeedbackSep 26, 2026
I am a AVON representative you took away my buying privileges so I hadn’t placed the order in a long time. I was very disappointed and my privileges taken away for payment.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Sadies
Site Experience FeedbackSep 26, 2026
everything was simple and very easy to navigate through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackSep 26, 2026
I used to sell Avon 50 years ago. This is much easier!!! I'm amazed Avon sells some of the same products as I did!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
love AVON
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Had a little difficulty increasing the quantity of the items in my cart. The requirement for free shipping is too high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Na
Site Experience FeedbackSep 26, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
I enjoy shopping on the website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Easy and convenient. Able to use coupons/discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M Ashton
Site Experience FeedbackSep 26, 2026
convince
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
tesaharris
Site Experience FeedbackSep 26, 2026
I had trouble checking out. I couldn’t get it to go ahead and clear me out so I can put my credit card information in.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Grandmother of 9
Site Experience FeedbackSep 26, 2026
I often check the website for sale items and bargains for gifts for my grandchildren. The website quite often glitches and I have to log in again. It’s very frustrating because it happens frequently.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
Right
Site Experience FeedbackSep 26, 2026
I had to give my information three times after signing up for an account I feel this to be ridiculous
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4