Avon - Official Store Reviews - 10,112 Post-Delivery Reviews - 9.4/10
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,651
Jazzie
Site Experience FeedbackJun 20, 2026
Site not user friendly
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
Marie
Site Experience FeedbackJun 20, 2026
Shipping is too expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MsPinkie
Site Experience FeedbackJun 20, 2026
Everything was easy to locate and order. I just wish I could have given my ambassador the credit when I order online
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackJun 20, 2026
I have been using Avon Anew for many years. Love the discounts . I wait till their on sale .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lamar
Post-Delivery FeedbackJun 20, 2026
It was a great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Tom
Site Experience FeedbackJun 20, 2026
I purchase the black suede toilette from the Daytona Beach Fl flea market last week for $22.22 it was so old the smell was awful, you need to stop her from selling it, my friend told me to go online and look for Avon store. please report this for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vero
Site Experience FeedbackJun 20, 2026
Love the new update
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
I still should have received no shipping discount offer FF40
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Great lotions and colognes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Yoli
Site Experience FeedbackJun 20, 2026
I learned about ambassador from TikTok. She is a vibrant woman and has been selling for many years. She uses the product and looks way younger than her age. It was easy to shop online...from my phone ...its so much fun.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jill
Post-Delivery FeedbackJun 20, 2026
It’s easy to order. I have an account, so Avon has what I have ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kay
Site Experience FeedbackJun 20, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
momcat
Site Experience FeedbackJun 20, 2026
it was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJun 20, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jane in MN
Post-Delivery FeedbackJun 20, 2026
I purchased from my good friend, who is an Avon rep. I moved and am no longer in her area, so I ordered online. She is so wonderful. I love the Avon products and can't afford to buy often, but when I do, it will always be from Deb Bauleke
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
It’s easy to look through digital brochures. I usually wait until I need several items before I order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 20, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rachel
Site Experience FeedbackJun 20, 2026
Very user fry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
I ordered enough Skin so soft to qualify for a $.99 skin so soft hand lotion, but no matter how hard I tried I could not get it added to the order so I am taking a loss by not receiving that in this my first order
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
La Donna
Site Experience FeedbackJun 20, 2026
Favorite items no longer available. It’s sad when old favorites go away! Difficult to find where to add a new credit card. Help chat found it for me.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 20, 2026
It was wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MK
Post-Delivery FeedbackJun 20, 2026
Never had a bad experience when ordering my avon. Love the products I buy and love how quickly they arrive 😍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
items not what I remember of Avon Skin so Soft
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Doodle
Site Experience FeedbackJun 20, 2026
My order that I placed went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzie
Site Experience FeedbackJun 20, 2026
Skin So Soft Products from Avon do not cause rash and itching like some products do. I also like to get these products while they are on sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Misty
Site Experience FeedbackJun 20, 2026
It was an easy access site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
I think the website was difficult to navigate, specifically when I wanted the explanation of something. I didn't think it was all that easy to click on the camera.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Grandma Judy
Post-Delivery FeedbackJun 20, 2026
have loved for products for years - was reminded again to get some Skin so soft for outdoor bug repellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Mydream62
Site Experience FeedbackJun 20, 2026
Website is very easy to navigate. Items were in stock. Some great sale prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ToriKay
Site Experience FeedbackJun 20, 2026
I completed my transaction with ease and was able to find everything I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michelle C
Site Experience FeedbackJun 20, 2026
The expected delivery time only displayed for a brief second. I have to idea when to expect my order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ginger
Site Experience FeedbackJun 20, 2026
Very easy to navigate and I like that you have bundled products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackJun 20, 2026
Check out took to long.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fran
Post-Delivery FeedbackJun 20, 2026
I get compliments when I wear Today fragrance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Not bad at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
I tried inputting my brand ambassador's name and it was not bringing up her store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Denise
Site Experience FeedbackJun 20, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mamalorrie
Post-Delivery FeedbackJun 20, 2026
I was having trouble with the website not adding to the item amount so I had a Time getting right amount. Also one screen said free shipping and the cart showed not.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ruthus Maximus
Site Experience FeedbackJun 20, 2026
There's not a lot of description about the products and what they do and how. My decision to purchase from Avon came, for the most part, on the credibility of the Avon name. My mother and grandmothers used Avon products and they were regarded between us as being special! So my opinion of the website is that it probably won't give the impression of the timeless quality of Avon to people who don't have those memories of nostalgia. The labels "original" skin so soft, "best sellers", and "Avon icon" also heavily drew my attraction.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Marann
Site Experience FeedbackJun 20, 2026
Today I purchased the anew day, night and eye cream. I have been using these for years. My skin is very dry and my skin feels hydrated when using Anew.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polly
Site Experience FeedbackJun 20, 2026
It’s ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackJun 20, 2026
good experience and cheaper than through Amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 20, 2026
Great experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJun 20, 2026
So quick and easy to place my order and checkout!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SwoozieQ
Site Experience FeedbackJun 20, 2026
It was difficult to get my credit card to clear the billing address part.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
CJ113
Site Experience FeedbackJun 20, 2026
I like that this is a fundraiser since I love Avon anyway. The site was not very user friendly for a customer like me that does 90% of my shopping online. I clicked to apply a discount that popped up but I don’t see where it was applied.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Terrilyn
Site Experience FeedbackJun 20, 2026
Hard to find products… price is up, shipping is too much..
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T
Site Experience FeedbackJun 20, 2026
Over all good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri Tee!
Post-Delivery FeedbackJun 20, 2026
I've used this cologne for 39+ years! When my Avon lady stopped selling along with the 2 after, I was worried about being able to get it. Then I found it online, not Avon, and it wasn't the same. Then I found the Avon website and ice been using it since. Delivery is faster than getting from my past Avon ladies. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 20, 2026
:)
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9