kmt
Post-Delivery FeedbackJun 11, 2026
Purchased Vit C cleansing pads. Used only 3 times & was pleased enough. However, after tightening the cover & tossing it into a basket, when I reached for it next day, the container had turned upside down in the basket (which I didn't realize when I tossed it in there) and all the liquid had leaked out. I inspected the top cover, and it was on tight & properly. So how/why would the liquid within leak out?? Yes, it probably should not be stored upside-down, but was done so accidentally. The item was rather pricey, so this was a big disappointment. And again, the lid was on tight, not loose. And nothing else had liquid in that basket, it all came out of the Vit C container of cleansing pads. I don't understand this. If this product is going to leak like this, you should add a warning on the label to carefully store it right-side up. But since the lid was placed back on correctly & diligently, I didn't think twice when I tossed it, nor did I expect it to land upside down, let alone discover all the liquid had seeped out. I guess I will add water to it now, to remoisten the pads. But that dilutes the Vit C liquid I sought for usage. Not sure if this was a faulty container, because this shouldn't have happened, even if it had turned upside-down. And again, the top was on tight, so I truly don't get it. Seems poor quality control to me...