Aviation Oil Outlet Reviews - 587 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
2 years
Aviation Oil Outlet Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.8 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 94% | 97% |
Neutral | 5% | 3% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Aviation Oil Outlet
Showing 121 - 140 of 587
Brum
Site Experience Feedback
Sep 14, 2024
You guys aregreat
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Hogflyer
Site Experience Feedback
Sep 14, 2024
Thanks
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Gordog
Site Experience Feedback
Sep 14, 2024
I have ordered from Aviation oil outlet on numerous occasion and I’ve always been pleased with the timely delivery and response. I have also recommended it to the folks that rent from me in my hanger, and they have been pleased as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 12, 2024
surprisingly fast delivery, packed we'll
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CardinalGeo
Site Experience Feedback
Sep 12, 2024
Actually a very good website. Easy to select product, order and complete purchase. Unfortunately many other websites don't get that concept.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Just Missed
Site Experience Feedback
Aug 15, 2024
Needs more description of product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Just Missed
Post-Delivery Feedback
Sep 12, 2024
Very poor service on answering email contact, sent 2 before calling to check status. No call would have been needed if they simply replied to an email saying the item was out of stock and supplied shipping date.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 6
- Full ratings for this review »
Bad Habit
Post-Delivery Feedback
Sep 11, 2024
The oil should have been packaged better. One case had a bottle that leaked several ounces of oil making a mess of two of the cases.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Woody
Site Experience Feedback
Sep 10, 2024
Everything has been great from this company. The only thing that could be better is if I lived close enough to get next day ground delivery:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Aug 15, 2024
Used it many times, always easy to use, and best prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Post-Delivery Feedback
Sep 10, 2024
Two cases were delivered on time, only issues was one of the oil bottles was leaking inside the box causing oil staining throughout the packaging. I found the bottle, and tightened the lid, not much had leaked
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bob
Site Experience Feedback
Sep 10, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ace
Site Experience Feedback
Sep 09, 2024
My first order was today, we will see.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Anu
Site Experience Feedback
Sep 09, 2024
Easy to use. Competitively priced. Overall great experience. Will most likely switch from Aircraft spruce to this site for oil needs moving forward since the minimum for are shipping is much more reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HDS
Site Experience Feedback
Sep 09, 2024
Free shipping and the ease of website navigation is great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Koblas
Site Experience Feedback
Sep 08, 2024
Great source for aviation lubricants. Would prefer if they provided filters to complete an order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Post-Delivery Feedback
Sep 08, 2024
The prices are fair and I really like the free shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Champ 280
Site Experience Feedback
Sep 07, 2024
Very easy website to navigate great prices and shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
David R
Post-Delivery Feedback
Sep 07, 2024
AOO offers what appears to be the best pricing for Phillips XC, Victory and other oils with reasonable delivery times.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Mark
Post-Delivery Feedback
Sep 07, 2024
Received the product with slight delay. One bottle cap was not secure and the oil leaked out into the box and coated all the other containers. The oil had soaked through the box leaving oil deposits on anything it touched.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 16, 2024
Competitive pricing. Quick and easy ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LWBRWY422
Site Experience Feedback
Aug 16, 2024
Very simple and quick way to buy oil!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LWBRWY422
Post-Delivery Feedback
Sep 06, 2024
A easy and good selection of products.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »