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Aviation Oil Outlet Reviews - 587 Reviews - 9.5/10

Nov 25, 2024
Aviation Oil Outlet is a division of the nationally recognized PSC Online Stores. They offer an innovative approach to ecommerce lubricant distribution. They offer only the best and certified aircraft oils and greases from leading manufacturers.
Circle of Excellence - Aviation Oil Outlet

2022
Winner

Circle of
Excellence

2 years

Aviation Oil Outlet Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.7 /10
Product Met Expectations9.8 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.8 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

94%97%

Neutral

5%3%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Aviation Oil Outlet

Showing 121 - 140 of 587

Brum

Site Experience Feedback

Sep 14, 2024

You guys aregreat

Hogflyer

Site Experience Feedback

Sep 14, 2024

Thanks

Gordog

Site Experience Feedback

Sep 14, 2024

I have ordered from Aviation oil outlet on numerous occasion and I’ve always been pleased with the timely delivery and response. I have also recommended it to the folks that rent from me in my hanger, and they have been pleased as well.

Online Shopper

Post-Delivery Feedback

Sep 12, 2024

surprisingly fast delivery, packed we'll

CardinalGeo

Site Experience Feedback

Sep 12, 2024

Actually a very good website. Easy to select product, order and complete purchase. Unfortunately many other websites don't get that concept.

Just Missed

Site Experience Feedback

Aug 15, 2024

Needs more description of product


Post-Delivery Feedback

Sep 12, 2024

Very poor service on answering email contact, sent 2 before calling to check status. No call would have been needed if they simply replied to an email saying the item was out of stock and supplied shipping date.

Bad Habit

Post-Delivery Feedback

Sep 11, 2024

The oil should have been packaged better. One case had a bottle that leaked several ounces of oil making a mess of two of the cases.

Woody

Site Experience Feedback

Sep 10, 2024

Everything has been great from this company. The only thing that could be better is if I lived close enough to get next day ground delivery:)

Dan

Site Experience Feedback

Aug 15, 2024

Used it many times, always easy to use, and best prices


Post-Delivery Feedback

Sep 10, 2024

Two cases were delivered on time, only issues was one of the oil bottles was leaking inside the box causing oil staining throughout the packaging. I found the bottle, and tightened the lid, not much had leaked

Bob

Site Experience Feedback

Sep 10, 2024

very good

Ace

Site Experience Feedback

Sep 09, 2024

My first order was today, we will see.

Anu

Site Experience Feedback

Sep 09, 2024

Easy to use. Competitively priced. Overall great experience. Will most likely switch from Aircraft spruce to this site for oil needs moving forward since the minimum for are shipping is much more reasonable.

HDS

Site Experience Feedback

Sep 09, 2024

Free shipping and the ease of website navigation is great!

Koblas

Site Experience Feedback

Sep 08, 2024

Great source for aviation lubricants. Would prefer if they provided filters to complete an order.

Mike

Post-Delivery Feedback

Sep 08, 2024

The prices are fair and I really like the free shipping.

Champ 280

Site Experience Feedback

Sep 07, 2024

Very easy website to navigate great prices and shipping

David R

Post-Delivery Feedback

Sep 07, 2024

AOO offers what appears to be the best pricing for Phillips XC, Victory and other oils with reasonable delivery times.

Mark

Post-Delivery Feedback

Sep 07, 2024

Received the product with slight delay. One bottle cap was not secure and the oil leaked out into the box and coated all the other containers. The oil had soaked through the box leaving oil deposits on anything it touched.

Online Shopper

Site Experience Feedback

Aug 16, 2024

Competitive pricing. Quick and easy ordering.

LWBRWY422

Site Experience Feedback

Aug 16, 2024

Very simple and quick way to buy oil!


Post-Delivery Feedback

Sep 06, 2024

A easy and good selection of products.