Aquasana Customer Reviews
Aquasana holds a 9/10 overall rating and 1,272 verified post-delivery reviews on Bizrate.
Aquasana Rating
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 81% |
 Neutral | 13% | 12% |
 Negative | 8% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.4 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 75% |
Neutral | 18% | 18% |
Negative | 6% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Aquasana
Showing 1 - 50 of 9,060
Online Shopper
Site Experience FeedbackAug 6, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
I’m confused about the water for life subscription.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 4
Ready for clean water!
Site Experience FeedbackAug 6, 2026
I have been checking the prices of the whole house, water filter system over the past couple of weeks. On several different occasions, I was viewing prices that were 50% off. Other times, I would log onto the website and find that the price was full retail. This caused me to continue checking back to see if the price change. Instead of ordering the product I wanted. It might be a good idea to include a banner or some type of information stating there is a sale if One is present. This would have alleviated my need to delay my order and continue checking. The website is interactive and easy to manipulate. The status bar across the top showing my progression through my order is helpful to understand how many steps are involved. The checkout process was easy inconvenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucy
Site Experience FeedbackAug 6, 2026
I don’t have any experience, I new costumer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
O. Juice
Site Experience FeedbackAug 6, 2026
Subscription program seems nice. Functional for what we need w/o trying to upsell. I like the idea of free shipping & 15% off! Worth the time savings / set-it and forget-it mindset. Hopefully simple to adjust subscription in future if we need to change.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bro
Site Experience FeedbackAug 6, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NP
Site Experience FeedbackAug 6, 2026
Good clear product information & easy to select & order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael
Site Experience FeedbackAug 6, 2026
Thanks good product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yy
Site Experience FeedbackAug 6, 2026
Y
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 6, 2026
Happy, butt as a faithful customer, I am not happy with the price. It is 25.00 dollars over priced and I will look elsewhere.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Adhav
Site Experience FeedbackAug 6, 2026
Website's look and feel can be much improved. And certification information should be very prominent.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jon L
Site Experience FeedbackAug 6, 2026
I purchased the whole house system for well with dechlorinator and water softener 5 years ago and have been happy with the products. It's almost time to change the tanks. Initial purchase might be on the steep side but product works wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackAug 6, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackAug 6, 2026
I thought I was getting up to 50% off by signing up for emails and texts but I only got $5 off. I don’t like tricky marketing.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Satisfied Customer
Site Experience FeedbackAug 6, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackAug 6, 2026
I hope my purchase is worth it :)
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Goose
Post-Delivery FeedbackAug 6, 2026
This shower system was so easy to install and already has changed my hair and skin. Although I’d like a little more water pressure I am so pleased with this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Unhappy First Time Customer
Site Experience FeedbackAug 6, 2026
The promo code is misleading.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
Billy Blank
Site Experience FeedbackAug 6, 2026
I used to Grok in my selection of this product I ordered and purchased it today, hopefully it is a great product, the website was easy to use and had quite a few good options to pick from
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Victoria
Site Experience FeedbackAug 6, 2026
It was easy to use and pleased with the sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BeachRUs
Site Experience FeedbackAug 6, 2026
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mendon
Site Experience FeedbackAug 6, 2026
Easy to subscribe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Good interaction
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MG
Site Experience FeedbackAug 5, 2026
filters seem a bit expensive!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Al
Site Experience FeedbackAug 5, 2026
Please make performance data sheet more prominent. It was hard to find.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Leia B
Site Experience FeedbackAug 5, 2026
Great experience! Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
AM
Site Experience FeedbackAug 5, 2026
Checkout could indicate of shipping is included or not on the shipping portion and not just on the summary on the right.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Kae
Site Experience FeedbackAug 5, 2026
Very easy to navigate and understand what each product is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AQS
Post-Delivery FeedbackAug 5, 2026
He usado aquasana por muchos años, incluso, he ayudado a amigos a comprar sus productos AQUASANA y yo mismo les he asistido en la instalación. Los productos son certificados, es es una razón importante para tener esta marca y sigo usando los filtros AQUASANA y sigo recomendando usarlos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Toni
Post-Delivery FeedbackAug 5, 2026
So excited to have the whole house filter system with UV light! I live in an area where POFAs have infiltrated water system. Having this system will give me peace of mind. My water tastes great and after showering my skin feels noticeably softer! In fact I was telling my hairdresser about my purchase and lady across from me heard and wanted more information! Being a satisfied customer with Aquasana pays off for your company!!!!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Willow
Site Experience FeedbackAug 5, 2026
I thought it was great! I am excitred to get our shower filter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
If I'm a repeat customer I shouldn't have to pay shipping every time I make a purchase
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 5, 2026
this was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 5, 2026
A little difficult
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 5, 2026
I liked most of it! I found the "Water for Life" to be confusing on the product page because it didn't explain what it was. I found my answers elsewhere and had to go back and select it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Aspiring Health Addict
Site Experience FeedbackAug 5, 2026
I wish options had more details and why some items are the only option in the category
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Patty
Site Experience FeedbackAug 5, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
waterdog
Site Experience FeedbackAug 4, 2026
Good site
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 4, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrei
Site Experience FeedbackAug 4, 2026
To was very impressed with the high quality pictures and details which really helped me make a decision. Very informative and looking forward to receiving my items.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Akdeb
Site Experience FeedbackAug 4, 2026
Every thing went fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackAug 4, 2026
It’s good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 4, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Healthymom
Site Experience FeedbackAug 4, 2026
Easy to navigate website. Detailed explanation of products
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
gman
Site Experience FeedbackAug 4, 2026
no problems
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Knowles
Site Experience FeedbackAug 4, 2026
Easy, wish the filters were reusable or recyclable.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Do not publish
Site Experience FeedbackAug 4, 2026
Smooth, uneventful. Everything worked well. As it should be.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
No feedback yet. Waiting for product.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
V
Site Experience FeedbackAug 4, 2026
fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
trk
Post-Delivery FeedbackAug 4, 2026
The home system came quickly and was installed within a couple of days we received. We are excited to have a whole home system now. I would recommend Aquasana, it was so helpful to break in down into monthly payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10