Aquasana Customer Reviews

Online Shopper

Jul 1, 2026

Compare to other filters in the market Aquasana is the most affordable and delivers an excellent quality. I have purchased shower and under sink filters and I can tell you that I do not regret my decision. The quality of my hair, skin and most of all drinking water has been excellent. Thanks Aquasana!

Dan

Jul 1, 2026

It was very fast and efficient.

Geraldina

Jul 1, 2026

I've loved the over-the-phone video call that Aquasana provides to help with water filter install. The person on the line was so helpful.

Eli and Lilly

Jul 1, 2026

I opted for the auto-ship option today for convenience and for the discount/free shipping. This way I wont procrastinate when it's time to reorder. We've been using this system for about a year and half, and we are satisfied with the product.

Ok

Jul 1, 2026

Good

Waterforlife

Jul 1, 2026

I thought that it was difficult. Understanding which products are the ones?I need for my system.I had to use chat g p t to make sure I bought the right products

PB

Jul 1, 2026

I've been happy with the overall performance of this whole-house water filtration system. The water quality has noticeably improved, and it's clear that the unit does an excellent job removing sediment and impurities. The only downside has been the frequency of filter replacements. In my case, the filters need to be changed every few months because they collect so much sediment that the water pressure begins to drop. While that speaks to how effective the system is, it also makes maintenance more frequent and more expensive than I expected. Finding replacement filters was fairly straightforward, but I think the process could be simplified. The pre-filters are grouped together in a way that can be a bit confusing. I accidentally purchased the wrong filter once because I was shopping by price rather than filter type, assuming some of the options were interchangeable when they weren't. Clearer labeling or a more intuitive organization would make replacing filters much easier. If your water supply contains a high amount of sediment, be prepared for the added cost of replacing filters regularly. Overall, it's a well-built and highly effective filtration system, but the ongoing maintenance and replacement filter costs are important factors to consider when evaluating the total cost of ownership.

Miss understood.

Jul 1, 2026

Because I am a customer and you know what I bought you still made me sort through your products to find the right replacement. I do not understand why you would not know what I brought previously and be able to assist me in my search for a replacement.

Online Shopper

Jul 1, 2026

Easy to order.

OK

Jul 1, 2026

OK

GratefulVero79

Jul 1, 2026

Great experience, very clear and easy to follow website, easy checkout. Excellent Product description.

Mike

Jul 1, 2026

Hard to remove unwanted item from cart. I believe however, I figured it out.

Online Shopper

Jul 1, 2026

Good product used for several years. I always tell my friends about how great Aquasana is.

Filter replacement

Jul 1, 2026

Need filters, website provided options for individual and a 6 month supply for filter replacements, found a $5 discount code, ordered the 6 month supply, the order arrive within a week.

916Bababooey

Jul 1, 2026

I am a plumbing contractor. I’ve installed several Aquasana whole house filtration systems. I’m buying filters for a customer

Bell House

Jul 1, 2026

We have the Whole house System "Rhino Max Flow" and the "SmartFlow Reverse Osmosis". I could not be happier with the water quality in the shower, dish washer and clothes washing. Just having peace of mind knowing that me and my families skin is not absorbing all the chemical that come with City treated Water. NO SMELLING WATER!! Thank you I am a Life long fan.

Amy

Jul 1, 2026

Waiting impatiently for an answer to my question. I am having difficulty threading the filter canister onto the shower pipe. Is there a lubricant I can use?

Ranjan

Jul 1, 2026

Understanding more about water for life

Jessi

Jul 1, 2026

It was great!

Online Shopper

Jun 30, 2026

Annoying

Martha

Jun 30, 2026

The website is clear and easy.

Mr g

Jun 30, 2026

Had trouble connecting paypal to your site.Motored finally went through

Jildo

Jun 30, 2026

It was great

Chill

Jun 30, 2026

Easy to use

Josh

Jun 30, 2026

I have no issue with the initial experience but when I tried to pay with PayPal it kept kicking me back as if it did not want to work.

Makmaki

Jun 30, 2026

I wish the products had a description that clearly differentiates the products from each other, feature comparing etc.

MCH

Jun 30, 2026

Relatively satisfactory history with aquasana; no good alternative available; unbelievably fast delivery; relatively easy set-up; overall positive experience.

Sue

Jun 30, 2026

Perfect.

embee

Jun 30, 2026

just hard to know the best products to buy- check online, and pull the trigger- Aquasana came up online multiple times- so the name stuck

Kimkimminy

Jun 30, 2026

Good, easy to use. Nice discounts

Reggie

Jun 30, 2026

Good Experience

Anonymous

Jun 30, 2026

The order history details are sketch and the overall web site experience could be better and more informative. Also, at the time of order, not clear when the order would reach the address.

Online Shopper

Jun 30, 2026

There was a pop up screen saying sign up to email/text and possibly save, but when I did so and got an email to follow a link for a code, it just went to the website and there was no code. There was no discount on top of what was already advertised for this item, so I signed up for nothing. I'll quite unsubscribe, but it was a little misleading.

Tatueddad

Jun 30, 2026

Satisfied

BB

Jun 30, 2026

Fast and easy

DiDe

Jun 30, 2026

This is my first purchase from aquasana. I can hardly wait to try it.

Joanna

Jun 30, 2026

I've received a coupon for 50 % off the first purchase but couldn't use it because it did not work for some reason.

Abduul

Jun 30, 2026

from your e-mail I was led to believe my product might be on sale - it was not

Ddan

Jun 30, 2026

Aquasana was a small ish company with great customer relations. Not now, very cut and dried and get every penny possible from the customer

Larmenta

Jun 30, 2026

I have had their product now for 5 years and we are very satisfied with the whole house system.

CastleRock

Jun 30, 2026

Good

Smitty

Jun 30, 2026

I received my order within 5 days of purchase. I installed the unit myself. Easy to install. Works great. Will purchase all my filters through Aquasana. Great company and great product.

Lucid

Jun 30, 2026

Best

Elektra

Jun 30, 2026

during the ordering process, I noticed there w/b free shipping. when i checked out there is a $6.99 charge. please respond. thank you.

Khagan

Jun 30, 2026

Easy to find and order needed filter.

Cutter

Jun 30, 2026

We have had a Aquasana water system now for about 13 years or so , have had good water sense

Wildehouse

Jun 30, 2026

Quick and easy. Will be doing more business

Carlos

Jun 30, 2026

Very easy and smooth. Great products and great company.

Al P

Jun 30, 2026

It was super easy to order, delivery was quick. I had a question about installation and the person i spoke with was knowledgable. I ended up finding my own plumber to install. He was able to do so relatively easily. Once installed, i tested my water with a testing kit, water is clean as can be.

Kaleb

Jun 30, 2026

Product works great. Easy to order and install.