Aquasana Reviews - 1,155 Post-Delivery Reviews - 8.9/10
Aquasana Rating
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 83% |
 Neutral | 14% | 11% |
 Negative | 9% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5.7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 77% |
Neutral | 19% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Aquasana
Showing 1 - 50 of 8,886
JeffF
Site Experience FeedbackJun 22, 2026
Installation video and description good but it lacks length of tubing. So just hope there is enough
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Navysealy
Site Experience FeedbackJun 22, 2026
Refills don’t actually last 6 months so annoyingly I’m having to buy them every 2-3 months to maintain water pressure. Website is pretty janky, you could definitely improve it with a full redesign. Refill prices are too expensive for what it’s worth.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 22, 2026
No
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
water filter replacement
Site Experience FeedbackJun 22, 2026
Website easy to navigate, I know the filter I need, wish they were a little cheaper
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jswad
Site Experience FeedbackJun 22, 2026
No problems with website.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Uzi
Site Experience FeedbackJun 22, 2026
Cleanest water at home!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
vk
Post-Delivery FeedbackJun 22, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 7
Jess
Site Experience FeedbackJun 22, 2026
The website was easy to navigate and provided helpful information anywhere I needed it. All in all, a great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cory
Site Experience FeedbackJun 22, 2026
Products as advertised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freddy
Site Experience FeedbackJun 22, 2026
It was a pleasant experience all around. I thought the shipping charges should have been less expensive with the cost of the product I purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trax24Mark
Post-Delivery FeedbackJun 22, 2026
Easy to order and fast shipping and easy to install. Water tastes so much better than before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Emball
Site Experience FeedbackJun 22, 2026
Finding the filter replacement - could have had a link from the filter description for replacement filters. Everything else was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bat
Site Experience FeedbackJun 22, 2026
Easy to use and navigate
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ell
Post-Delivery FeedbackJun 22, 2026
This product seems the best product on the market at this value point.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jess
Site Experience FeedbackJun 22, 2026
Great!
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Tobie
Site Experience FeedbackJun 22, 2026
I am so happy I purchased the aquasana clean water machine,and I have no problems ordering the filters I need through your website,thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunedaze
Site Experience FeedbackJun 22, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Manny
Post-Delivery FeedbackJun 21, 2026
Good product but not much information on installation manual
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
Tenafly home owner
Post-Delivery FeedbackJun 21, 2026
It is easy to use, but meanwhile it is pretty expensive to change so many filters each year.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Sco2026
Site Experience FeedbackJun 21, 2026
Looking to replace my Water filter cartridges for an aquasana filter I purchased 1 year ago. I went to aquasana because the Amazon filtersI received the last couple of times seemed to be knock-offs and didn't last very long. The water tasted bad and looked cloudy only 2 months after having been replaced
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
NAT
Site Experience FeedbackJun 21, 2026
Easily found the correct product I was looking for at an affordable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
are really good friends use the same system and we drink their water all the time so we just wanna make the whole house filter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Looking for a complete home water filtration system found it here best value for the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shon
Post-Delivery FeedbackJun 21, 2026
The filter came on time and seems to be functioning correctly. I'm not sure yet how big of a difference it will make in my water, but the installation and instructions were very clear.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 21, 2026
So far my experience has been satisfactory
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Esquella
Site Experience FeedbackJun 21, 2026
Easy to use!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
VUONG DANG
Post-Delivery FeedbackJun 21, 2026
It very good and I have recommended for my friends
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJun 21, 2026
Needed a plumber to install
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 7
Online Shopper
Site Experience FeedbackJun 21, 2026
Website gave me a promo code for 50% off . It was WUNDRKD . Then at checkout would not let me use it .
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Vivek
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike B
Site Experience FeedbackJun 21, 2026
Worked as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NS
Site Experience FeedbackJun 21, 2026
It was easy and quick, I got a good deal and everything was easy to understand about the filter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Engineer
Site Experience FeedbackJun 21, 2026
easy to select desired items and excellent checkout experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Post-Delivery FeedbackJun 21, 2026
Easy to install since we had another outdated filter system
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Liz
Site Experience FeedbackJun 21, 2026
Just purchased hoping to love the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lar
Site Experience FeedbackJun 20, 2026
I have been using Aquasana fiters for well over a decade
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ana
Site Experience FeedbackJun 20, 2026
I can’t wait to get my home filter:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ed
Site Experience FeedbackJun 20, 2026
overall good - decided to sign for auto ship of filter. also might do Aquasana 3 stage filter auto ship too
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Site Experience FeedbackJun 20, 2026
Overall good, I do wish you could make the filter specs (the exact testing and certification data) more easily accessible and visible, but it was better than the websites of some competitors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
moneymoney
Post-Delivery FeedbackJun 20, 2026
This was a seamless process from start to finish. It was easy to purchase and install myself. I also really liked all the available color options for the faucet. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jamie D
Site Experience FeedbackJun 20, 2026
Good reviews, fits in a tight area and affordable. Get one for yourself!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackJun 20, 2026
The item that I wanted was easy to find. Cheaper on this site than any other for the same product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbara
Site Experience FeedbackJun 20, 2026
No issues, in fact, very user-friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smitty
Site Experience FeedbackJun 20, 2026
Like the reviews about the water filter system that I ordered. Site was easy to order from. Can't wait to install my system.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Renee
Site Experience FeedbackJun 20, 2026
It went smoothly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Heather
Site Experience FeedbackJun 20, 2026
It was easy. I've purchased Aquasana products before and was very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Original purchase product did not work. Frustrating. It was replaced.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mia
Post-Delivery FeedbackJun 20, 2026
I just researched and found this product. I had it installed by a plumber and everything is working as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
OF
Site Experience FeedbackJun 20, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10