AppliancePartsPros.com Customer Reviews
AppliancePartsPros.com holds a 9.3/10 overall rating and 1,937 verified post-delivery reviews on Bizrate.
AppliancePartsPros.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2025 Winner Circle of Excellence
19 years
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Learn more about reviewsRecent Reviews for AppliancePartsPros.com
Showing 1 - 50 of 11,444
Hawaii rez
Site Experience FeedbackJul 25, 2026
Googled, found part, ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're happy to hear you were able to quickly find the part you needed and place your order with ease. We strive to make locating the right OEM parts as simple and convenient as possible. Thank you for ch...
Read full response »Fridge man
Site Experience FeedbackJul 25, 2026
Seemed great assuming the parts I found are actually the one for my fridge
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
From AppliancePartsPros.com
Thank you for your feedback! We're glad your ordering experience went well. If you used your appliance model number when selecting your parts, they should be the correct fit, and our customer support team is always happy to help v...
Read full response »Steve
Site Experience FeedbackJul 25, 2026
I was able to enter the model number and the parts list came right up. Bonus...the part is in stock!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad our model lookup made it easy to find the correct parts for your refrigerator, and it's even better that the part you needed was in stock and ready to order. We work hard to provide accurate p...
Read full response »ck57718
Site Experience FeedbackJul 25, 2026
Easy to identify the part I needed for our Ice maker
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're pleased to hear it was easy to identify the correct part for your ice maker. Our goal is to make finding the right OEM replacement part as simple and straightforward as possible. Thank you for choo...
Read full response »MKP
Site Experience FeedbackJul 25, 2026
Easy to use site, but I would like ability to check parts against the exploded parts drawings for the appliance.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your feedback! We're glad to hear you found our website easy to use. We appreciate your suggestion about making it easier to compare parts directly with the exploded parts diagrams, as we understand how helpful that ...
Read full response »Nipper
Site Experience FeedbackJul 25, 2026
Power outage fried the part on my fridge. Finding the replacement was quick & easy thru on-line site of Appliance Parts Pros
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're sorry to hear your refrigerator was affected by a power outage, but we're glad our website made it quick and easy to find the replacement part you needed. Our goal is to help customers get back up ...
Read full response »Rob
Site Experience FeedbackJul 25, 2026
Minor but irritating issue trying to edit address. I entered "82nd" but it came out "82Nd". Several attempts at correcting it kept "82Nd" as the updated address. I finally gave up but I think several more gray hairs popped out of my head.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your feedback! We're glad you were able to place your order, but we apologize for the frustration you experienced while updating your address. We appreciate you bringing this formatting issue to our attention, as fee...
Read full response »Flexogod
Site Experience FeedbackJul 25, 2026
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found our website easy to use. We strive to make finding the right OEM replacement parts and placing an order as simple and convenient as possible. Thank you for choosing Appliance...
Read full response »N/a
Site Experience FeedbackJul 25, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to know your experience met your expectations. We appreciate you taking the time to share your feedback and thank you for choosing AppliancePartsPros.com. We look forward to assisting you agai...
Read full response »No
Site Experience FeedbackJul 25, 2026
My dishwasher is broke. Just looking for the part.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From AppliancePartsPros.com
Thank you for your review! We're glad you were able to find the part you needed for your dishwasher. We strive to make locating the correct OEM replacement parts as quick and easy as possible to help get your appliance back up and...
Read full response »JR
Site Experience FeedbackJul 25, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We appreciate you taking the time to share your feedback. Thank you for choosing AppliancePartsPros.com, and we look forward to assisting you with your appliance parts needs in the future.
Online Shopper
Site Experience FeedbackJul 25, 2026
Quick to find order and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you were able to quickly find the part you needed and complete your purchase with ease. We work hard to make the ordering process fast and convenient for our customers. Thank you for c...
Read full response »Bob
Site Experience FeedbackJul 25, 2026
Easy to find the parts that I need. Faster shipping and the same or lower prices than other sites.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your wonderful feedback! We're delighted to hear you found the parts you needed easily and that our fast shipping and competitive pricing stood out compared to other sites. Providing quality OEM parts with quick deli...
Read full response »Online Shopper
Post-Delivery FeedbackJul 25, 2026
Tyyjnh
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
From AppliancePartsPros.com
Thank you for your review! We appreciate you taking the time to share your feedback. Thank you for choosing AppliancePartsPros.com, and we look forward to serving you again in the future.
CPOFNJ
Site Experience FeedbackJul 25, 2026
Worked well
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear everything worked well and that you had a positive experience with us. We appreciate your support and look forward to helping you with your future appliance parts needs. Thank you for ...
Read full response »Great service!
Post-Delivery FeedbackJul 25, 2026
Purchase completed easily and quickly. Delivered as promised rapidly Will use them again as needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your wonderful review! We're delighted to hear your ordering experience was quick and easy, and that your order arrived as promised. Providing fast service, reliable shipping, and quality OEM parts is what we strive ...
Read full response »Rachel
Site Experience FeedbackJul 25, 2026
Done online, easy purchase of replacement part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear your online ordering experience was quick and easy, and that you were able to purchase the replacement part without any hassle. We strive to make finding the right OEM parts as conveni...
Read full response »Al
Post-Delivery FeedbackJul 25, 2026
I needed to repair my microwave and I was able to get the parts in a timely manner and everything worked out perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your wonderful review! We're delighted to hear you received the parts for your microwave in a timely manner and that your repair was a success. Providing quality OEM parts with fast delivery is what we strive for eve...
Read full response »Tinker
Site Experience FeedbackJul 25, 2026
Easy to find what I needed. Now to see if delivery is as good as sales. Tinker
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found it easy to locate the part you needed. We appreciate your confidence in us and hope our delivery experience meets your expectations just as well as the ordering process did. ...
Read full response »Great resource for appliance parts
Site Experience FeedbackJul 25, 2026
AppliancePartsPros has been a great support for appliance repairs, and has saved us quite a bit of money on service calls. Their website easily helps identify the part that is needed and checks compatibility, and they provide additional useful parts diagrams. We have used them for several minor repairs and found them consistent and reliable, and reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your outstanding review! We're honored to hear that AppliancePartsPros.com has helped you successfully complete several appliance repairs while saving money on service calls. It's great to know our model compatibilit...
Read full response »Olaf Hammershine
Site Experience FeedbackJul 25, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found our website easy to navigate. We strive to make finding the right OEM replacement parts and completing your order as simple and convenient as possible. Thank you for choosing...
Read full response »IC228
Site Experience FeedbackJul 25, 2026
It was tough to narrow down my part at first, especially once I saw multiple results at different prices. I wasn't sure if I was buying 3rd party, or slightly different parts or what. Once I found it, I did like that it gave me options to choose from about what my issue was, and it confirmed I was looking at the right thing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your thoughtful feedback! We understand that seeing multiple part options at different price points can be confusing, and we appreciate you sharing your experience. We're glad our troubleshooting guidance and compati...
Read full response »Sprout
Site Experience FeedbackJul 25, 2026
The shipping and tax should be shown prior to checking out.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
From AppliancePartsPros.com
Thank you for your feedback! We understand how helpful it would be to see shipping costs and applicable taxes earlier in the checkout process. Shipping options and taxes are calculated once a shipping address and delivery method h...
Read full response »XX1700
Post-Delivery FeedbackJul 25, 2026
Sent back a part i ordered that i didnt need and never got refunded, nobidy knows where the returned part is even though tracking shows it was deliverd to them, im out $270 bucks i guess, lesson learned
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 2
From AppliancePartsPros.com
Thank you for bringing this to our attention, and we sincerely apologize for the delay and frustration you experienced with your return. We have confirmed that your returned part was received, and your refund has now been processe...
Read full response »John
Site Experience FeedbackJul 25, 2026
Excellent website after entering Appliance make and Model number all parts needed were easily listed and available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your excellent review! We're delighted to hear that entering your appliance's make and model number made it easy to find the parts you needed and that everything was readily available. Our goal is to make identifying...
Read full response »Rich
Post-Delivery FeedbackJul 25, 2026
Took me three orders to finally get part I really needed- all my issue- not appliance pros. Only thing that might have helped is if A. Pros had somehow referenced using diagnostic tests to zero in on right part the first time. But again, this is my fault for not digging far enough initially.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your honest feedback! We appreciate you sharing your experience and are glad you were ultimately able to find the correct part. We're also pleased to hear our resources helped, and we appreciate your suggestion about...
Read full response »Robby
Post-Delivery FeedbackJul 25, 2026
I love the appliance diagrams that allow you to easily see what part you need. Then the ability to click the link on the part and see the product information. The parts I received were OE, fit perfectly, and operate as they should.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From AppliancePartsPros.com
Thank you for your fantastic review! We're thrilled to hear that our appliance diagrams, product information, and compatibility tools made it easy to identify the correct part for your repair. It's especially rewarding to know the...
Read full response »Online Shopper
Site Experience FeedbackJul 25, 2026
website easy tot navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found our website easy to navigate. We strive to make it simple for our customers to quickly find the right OEM parts and information for their appliance repairs. Thank you for cho...
Read full response »Josh
Site Experience FeedbackJul 25, 2026
Easy ordering. Easy to find the parts I needed. All products I needed were in stock.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your great review! We're delighted to hear that ordering was easy, you were able to quickly find the parts you needed, and that everything was in stock for your repair. Our goal is to make the entire process as conve...
Read full response »Li La
Site Experience FeedbackJul 24, 2026
I have had to replace the shield inside the microwave on two different microwaves and two different places. I have ordered both from you guys and am so happy to have found you! Beats replacing the who unit for a 15.00 item that can easily be replaced by me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your wonderful review! We're so glad we could help you save both of your microwaves with an affordable replacement part instead of having to replace the entire unit. It's great to hear the repair was easy to complete...
Read full response »G-Maw
Site Experience FeedbackJul 24, 2026
My transaction was extremely easy. No glitches or hang-ups. I entered model number and it took me to the exact product I needed. Keep up the great work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your wonderful review! We're delighted to hear that our website made it easy to find the exact part you needed simply by entering your appliance model number, and that your ordering experience was smooth from start t...
Read full response »Bubba Jack
Post-Delivery FeedbackJul 24, 2026
I had checked another website and was told the manufacturer had discontinued the part I needed and they couldn’t find it anywhere. Oh, and to let them know if I fly found it and where. Well, AppliancePaetPros not only had what I needed but they had about 20 of them. Online order g was very easy and the part arrived sooner than expected.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From AppliancePartsPros.com
Thank you for your fantastic review! We're thrilled to hear that we had the discontinued part you needed when others couldn't locate it, and that ordering was quick and easy. It's also wonderful to know your part arrived sooner th...
Read full response »Eugie
Site Experience FeedbackJul 24, 2026
Easy to locate parts. Easy to order. Adding dimensions to parts like refrigerator drawers would be very helpful.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your thoughtful review! We're glad to hear you found it easy to locate the parts you needed and that the ordering process was simple. We also appreciate your suggestion to include dimensions for parts such as refrige...
Read full response »None
Site Experience FeedbackJul 24, 2026
Purchase spider bracket. Video suggests to purchase screws with spider but there not on the site. Maybe sell as a kit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your valuable feedback! We're glad our installation video was helpful, and we appreciate your suggestion to offer the spider bracket mounting screws alongside the bracket or as a complete kit. Feedback like yours hel...
Read full response »Good description
Site Experience FeedbackJul 24, 2026
I enjoyed the pictures to allow me to see exactly which part I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your great review! We're glad the product photos helped you confidently identify the exact part you needed for your repair. Our goal is to provide clear information that makes finding the correct OEM replacement part...
Read full response »Online Shopper
Post-Delivery FeedbackJul 24, 2026
On line Purchasing was easy and delivered fast .great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From AppliancePartsPros.com
Thank you for your great review! We're delighted to hear that your online ordering experience was easy and that your part arrived quickly. Providing a simple shopping experience and fast delivery is what we strive for every day. T...
Read full response »JP
Site Experience FeedbackJul 24, 2026
Great experience. An adjusting of words for those that are signing in as a 1st time user may improve traffic. Some may just not try to figure out that you place the order to setup the account 1st. Other than that very easy to use. Is there an option for local pick up for parts with being in the Chattanooga Area?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your thoughtful review! We're delighted to hear you found our website easy to use and appreciate your suggestion about making the first-time account setup process clearer. Feedback like yours helps us improve the cus...
Read full response »BigBill
Site Experience FeedbackJul 24, 2026
Like the pictures associated with the part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear the product photos helped you identify the correct part for your repair. We strive to provide clear images and detailed information to make finding the right OEM replacement part as ea...
Read full response »Electrolux Fan Replacement
Site Experience FeedbackJul 24, 2026
It was easy to use. I enjoyed being able to put in the part number and find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your great review! We're happy to hear that our website was easy to use and that entering the part number quickly led you to exactly what you were looking for. We work hard to make finding the correct OEM replacement...
Read full response »gomer
Site Experience FeedbackJul 24, 2026
fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you had a fast and positive experience with us. Providing a quick, convenient shopping experience and fast delivery is always our goal. Thank you for choosing AppliancePartsPros.com, a...
Read full response »DB
Post-Delivery FeedbackJul 24, 2026
Order this drawer for my refrigerator. All three times I received it. It was broken . This last time I just glued it together to make it work.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for sharing your experience with us. We sincerely apologize that your refrigerator drawer arrived damaged multiple times, and we understand how frustrating that must have been. We're sorry you had to resort to repairing ...
Read full response »Jon
Site Experience FeedbackJul 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you had a good experience with us. We appreciate your business and look forward to helping you with your appliance parts needs again in the future.
Jackie
Site Experience FeedbackJul 24, 2026
It offers a wide range of accessories and a relatively reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found the wide selection of appliance parts and accessories along with our competitive pricing to be a great value. We strive to make it easy for our customers to find the OEM part...
Read full response »Mike
Site Experience FeedbackJul 24, 2026
Website was easy to use and prices were reasonable.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From AppliancePartsPros.com
Thank you for your review! We're happy to hear you found our website easy to navigate and our prices reasonable. We work hard to provide a simple shopping experience and great value on OEM appliance parts. Thank you for choosing A...
Read full response »Online Shopper
Site Experience FeedbackJul 24, 2026
The rep on chat was amazing! I wish I could have thanked him but I moved to the cart and lost the chat. Thanks! so helpful!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your wonderful review! We're thrilled to hear our chat representative provided such helpful service and made your experience a great one. We'll be sure to share your kind words with our team—they'll truly appreciate ...
Read full response »Andy
Site Experience FeedbackJul 24, 2026
Excellent experience. Easy to find the part I was looking for. Hopefully everything arrives on time and it’s the correct part.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your great review! We're delighted to hear you found it easy to locate the part you needed and had an excellent experience on our website. We appreciate your confidence in us and hope your order arrives quickly and i...
Read full response »Bob
Post-Delivery FeedbackJul 24, 2026
I ordered a part prior to the one I just received sent it back and still haven't received my refund
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for sharing your feedback. We sincerely apologize for the delay in processing your refund and understand how frustrating that can be. Our team works to process returns as quickly as possible, and we'd be happy to review ...
Read full response »JT
Site Experience FeedbackJul 24, 2026
I ordered dryer repair kit 4392065 for Model # WED92HEFC0 and the tension pulley was wrong part so I had to order extra tension pulley, which takes 3 days of our dryer in a thousand pieces Ooooo well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your experience. We're sorry to hear the tension pulley included in the repair kit was not the correct fit for your dryer model, and we understand how frustrating it must have been to pause your repair while ...
Read full response »Terry
Site Experience FeedbackJul 24, 2026
It was easy to find the part I as looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you were able to quickly find the part you were looking for on our website. We strive to make locating the correct OEM replacement parts as simple and convenient as possible. Thank you...
Read full response »Jackie K
Site Experience FeedbackJul 24, 2026
I have ordered from here before. It is the fastest usually 3 days tops. I have ordered numerous parts never had an issue. The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your wonderful review and for being a loyal customer! We're thrilled to hear you've consistently had fast delivery, found the correct parts, and enjoyed an easy-to-use website. We truly appreciate your continued trus...
Read full response »
