AppliancePartsPros.com Customer Reviews
AppliancePartsPros.com holds a 9.3/10 overall rating and 2,004 verified post-delivery reviews on Bizrate.
AppliancePartsPros.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 7% | 6% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 82% |
Neutral | 13% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for AppliancePartsPros.com
Showing 1 - 50 of 11,790
Online Shopper
Site Experience FeedbackAug 18, 2026
The site is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikey
Site Experience FeedbackAug 18, 2026
It was very easy to find the part for my stove
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 18, 2026
AppliancePartsPros was good at helping me find the part for my specific model of oven, and the photos of the items helped me feel confident I was ordering the correct part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karen
Site Experience FeedbackAug 18, 2026
Thank you so much for helping me with door hinge receivers. I would have preferred having a part number but parts are otherwise NLA so I just appreciate being able to get them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
SSS (short sweet & simple)
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mrsdro64
Site Experience FeedbackAug 18, 2026
I love the compatibility tool, it made it quick and easy to makes sure I was getting the part to fit my dryer. Shipping in two days is great and I'm satisfied with the affordable kit I need to maintenance my dryer.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bringit77
Site Experience FeedbackAug 18, 2026
Used model number search, easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Parts
Site Experience FeedbackAug 18, 2026
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
NA
Site Experience FeedbackAug 18, 2026
NA
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Michelle M
Post-Delivery FeedbackAug 18, 2026
Your tutorials were the best. I saved over a thousand doing a quick repair on my parents' 20 year-old washer. Parts were delivered promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Goose
Site Experience FeedbackAug 18, 2026
Very easy web-site to navigate. All you need is the model number. When you get your parts, they provide install videos. Very simple process and extremely satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gfo
Site Experience FeedbackAug 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wayne C
Site Experience FeedbackAug 18, 2026
Better lead times than whirlpool. Had washer for 3 months and have a f7e1 code so if parts live up to the expectations I will be very pleased
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
PilotMax
Site Experience FeedbackAug 18, 2026
Easy to use and good online diagrams to help with part selections
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackAug 18, 2026
All was ok. don't like the delivery charge. The item was expensive
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Animal
Site Experience FeedbackAug 18, 2026
All was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robbjob
Post-Delivery FeedbackAug 18, 2026
Both pumps wrk great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your feedback! We’re happy to hear that you found our website easy to use. We appreciate your support and look forward to serving you again. Thank you for making us your choice.
Jody-K
Site Experience FeedbackAug 18, 2026
This is the second time in a week I have had to order parts. ApplicancePartsPros made it very easy to find the part I needed and the order arrived fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rookie
Site Experience FeedbackAug 18, 2026
very good need to lower shipping fees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J B
Site Experience FeedbackAug 18, 2026
Very good, I hope I got the right part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NoloYolo
Site Experience FeedbackAug 18, 2026
fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Butch
Post-Delivery FeedbackAug 18, 2026
I ordered the wrong part for my Bosch dishwasher. The part was the wrong color.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
From AppliancePartsPros.com
Thank you for your feedback! We’re glad to hear everything is going well so far. We look forward to continuing to provide you with a great experience. We truly appreciate you choosing us for your needs.
Bill
Site Experience FeedbackAug 18, 2026
Quick and easy to find the parts I need!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. G
Site Experience FeedbackAug 18, 2026
The site was easy to maneuver and the prices are fair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kingfish
Site Experience FeedbackAug 18, 2026
everything find except hat I could fine no knobs for this dryer and when I entered the model no you kept coming back with a electric range not dryer
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
gapman777
Site Experience FeedbackAug 18, 2026
great was. looking for the light bulb on the microwave an local stores could not specify the type bulb so I looked it up on your web site thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
Great thank you
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Don G
Site Experience FeedbackAug 18, 2026
I have been ordering from AppliancePartsPros.com for almost 10 years now for my repair needs and they almost always have what I need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
aRCHI
Site Experience FeedbackAug 18, 2026
Overall, it was a pretty easy shopping experience and I hope the part that I order arrives with no issues. The only thing I wished they had as a way to verify that your part is going to fit your exact appliance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenn
Site Experience FeedbackAug 18, 2026
good experience...easy and quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for sharing your feedback! We’re glad you had a positive experience and found the process easy and quick. Your satisfaction means a great deal to our team. We truly appreciate you choosing us and hope to serve you again ...
Read full response »James
Site Experience FeedbackAug 18, 2026
It was easy to locate my part and confirm it will fit my device.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From AppliancePartsPros.com
Thank you for sharing your experience! We’re pleased that you could easily locate the correct part and confirm its compatibility with your device. Making the process clear and convenient is important to us. Thank you for choosing ...
Read full response »Mr.C
Site Experience FeedbackAug 18, 2026
Easy to maneuver in website,and good prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From AppliancePartsPros.com
Thank you for your feedback! We’re glad you found our website easy to navigate and our prices competitive. We work hard to provide a smooth and affordable shopping experience. Thank you for choosing us—we value your support.
Bill
Post-Delivery FeedbackAug 18, 2026
The part suggested to be replaced fixed the problem and the “ How to” video made the job very easy! Thanks Guys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your feedback. We’re pleased that you found the website smooth and easy to navigate. We hope the part is the right fit, and our team is available to help confirm compatibility if needed. We’re grateful you chose to s...
Read full response »MicrowaveFix
Post-Delivery FeedbackAug 18, 2026
The parts arrived on the date expected. The parts were EXACT replacement for malfunctioning items. The fit was EXACT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dennis
Post-Delivery FeedbackAug 18, 2026
Parts got here quickly fit perfectly and the washer is going strong.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From AppliancePartsPros.com
Thank you for your continued support! We’re delighted to hear that your experience was as good as usual and that we continue to meet your expectations. Thank you for choosing us time and again—we look forward to serving you in the...
Read full response »Elwood
Site Experience FeedbackAug 18, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your feedback! We’re delighted to hear that everything went well. We appreciate your support and are grateful you chose us for your needs.
Ac man
Site Experience FeedbackAug 18, 2026
Parts are easy to find shipping is quick. Part quality has always been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your experience! We’re pleased that our parts are easy to find, arrive quickly, and consistently meet your quality expectations. Your continued trust means a great deal to us. Thank you for making us your go-...
Read full response »Chris
Site Experience FeedbackAug 18, 2026
easy to navigate website, breakdown of parts with numbered diagrams is helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your thoughtful feedback! We’re glad you found our website easy to navigate and the numbered parts diagrams helpful. We aim to make finding the right parts as simple as possible. We truly appreciate you choosing us a...
Read full response »Willie
Site Experience FeedbackAug 18, 2026
I love this site. When I need a part I come to this site first, I have not ever had to go some where else for parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your wonderful feedback! We’re delighted to be your first stop whenever you need a part and proud that we’ve consistently had what you were looking for. We truly appreciate your loyalty and thank you for making us yo...
Read full response »Moose
Post-Delivery FeedbackAug 17, 2026
I called customer service so I would order the right part. The gentleman was extremely helpful. Very courteous. I like talking to a human. It arrived and fit perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Disgusted
Site Experience FeedbackAug 17, 2026
It was just OK
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From AppliancePartsPros.com
Thank you for your honest feedback. We’re sorry your experience was only satisfactory, and we’d appreciate the opportunity to make your next visit better. Thank you for giving us a try and choosing to do business with us.
ralph
Site Experience FeedbackAug 17, 2026
I bought parts for my washer earlier and the wire seal clamp was wrong
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From AppliancePartsPros.com
We’re sorry the wire seal clamp you received was incorrect. We understand how frustrating it is when a part doesn’t fit as expected. Please contact our team so we can help identify the correct replacement and make this right. Than...
Read full response »Ejay
Site Experience FeedbackAug 17, 2026
There was an excellent video for the part replacement that solidified my purchase from APP.com. It confirmed the part was OEM and no one else offered the same easily accessible replacement video.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From AppliancePartsPros.com
We’re delighted that our replacement video gave you the confidence to complete your purchase. Providing clear instructions and dependable OEM parts is important to us, and we’re glad both made a difference. Thank you for making AP...
Read full response »ttfoll
Site Experience FeedbackAug 17, 2026
Everything was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for taking the time to share your feedback. We’re glad everything went smoothly and met your expectations. We’re grateful you chose us and hope to serve you again.
C8Vette2022
Site Experience FeedbackAug 17, 2026
Everything from finding the part to ordering to checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your experience! We’re delighted that finding the right part, ordering, and checking out were all a breeze. We truly appreciate your business and are grateful you chose us for your parts needs.
Online Shopper
Site Experience FeedbackAug 17, 2026
Easy to find replacement parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your feedback! We’re glad you could quickly and easily find the replacement parts you needed. Thanks for choosing our team—we look forward to serving you again.
CC
Site Experience FeedbackAug 17, 2026
Very Easy to navigate if you have your Model Number of your appliance. No problem finding what i needed. I also love the video to put park in yourself!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your experience! We’re happy that using your appliance’s model number made it easy to find the correct part. It’s wonderful to hear that the installation video was helpful as well. We appreciate you choosing ...
Read full response »Online Shopper
Site Experience FeedbackAug 17, 2026
Shopping was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your feedback with us. We’re glad your shopping experience was satisfactory and hope to make your next visit even better. We truly appreciate you choosing to shop with us.
B
Site Experience FeedbackAug 17, 2026
I purchased through Appliance pro last month. While i did not need to speak with a customer service rep, I found them to be very helpful in the first group of repairs last month. They provided excellent direction answering all my questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for sharing your experience with Appliance Pro. We’re pleased our team provided clear, helpful guidance and answered all your questions during your previous repairs. It’s wonderful to know their support made the process ...
Read full response »