AppliancePartsPros.com Customer Reviews
AppliancePartsPros.com holds a 9.3/10 overall rating based on 1,881 verified post-delivery reviews on Bizrate.
AppliancePartsPros.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 6% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 83% |
Neutral | 13% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for AppliancePartsPros.com
Showing 1 - 50 of 11,158
jk
Site Experience FeedbackJul 2, 2026
The layout makes it easy to locate the part needed,
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Diego
Post-Delivery FeedbackJul 2, 2026
Wry easy to find parts and quick parts arrival
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rdub
Site Experience FeedbackJul 2, 2026
Product is good shipping and handling is a little high priced
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Bob
Site Experience FeedbackJul 2, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackJul 2, 2026
Easy to navigate and find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No Thanks
Site Experience FeedbackJul 2, 2026
I've always enjoyed this website and can usually find what I need. Prices seem fair.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 2, 2026
Easy! N
- Overall Rating: 10
- Would Shop Here Again: 2
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Roberto
Site Experience FeedbackJul 2, 2026
Easy to find and order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mousey
Site Experience FeedbackJul 2, 2026
First time user. I'm hoping it turns out ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JSCOTT1974
Site Experience FeedbackJul 2, 2026
It was really easy, just type in the model number and enter a description. I like how it shows several angles of the part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Forest
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Philthydaley
Site Experience FeedbackJul 2, 2026
The feature that shows likely solutions for common problems is incredibly helpful. This saves me money and has brought me back to your site several times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gcarter96
Site Experience FeedbackJul 2, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jphittel
Site Experience FeedbackJul 2, 2026
The process was quick and easy. What I am most impressed with is the ability to figure out what part I needed quickly and confidently.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackJul 2, 2026
I was happy that the part was available as the GE website was terrible. The entire online experience was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yes
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
PN matches my PN
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackJul 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenno
Site Experience FeedbackJul 2, 2026
Real easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bo jangles
Site Experience FeedbackJul 2, 2026
Shipping costs are high
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
LD
Site Experience FeedbackJul 2, 2026
Videos are very helpful. Confirmed the part I chose was correct and showed me it would be easy to fix myself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WillSearchElsewhereInFuture
Site Experience FeedbackJul 2, 2026
Too many repeat questions and hoops to jump through
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Fridge
Site Experience FeedbackJul 2, 2026
I liked that when I placed the part number it selected the correct part. It was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I feel shipping is expensive. As the product we buy is also not cheap.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark S
Site Experience FeedbackJul 2, 2026
Your chat function was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ibreakit
Site Experience FeedbackJul 2, 2026
Parts were easy to find and installation video was very helpful.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tom
Site Experience FeedbackJul 2, 2026
Received damaged part and then decided to buy new unit instead. Return was easy and refund of money excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
md4406
Site Experience FeedbackJul 2, 2026
description not perfectly clear, i ordered the upper and lower rack and didnt know the tines were not included. so now im ordering the tines with one set not in stock
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Terri
Site Experience FeedbackJul 2, 2026
Mower needs a new spundle
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
More explanation in part description
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tam
Site Experience FeedbackJul 2, 2026
Very easy to use website with numerous product options, which 100% meet my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sailfish
Site Experience FeedbackJul 2, 2026
today was great
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 2, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 1, 2026
Experience was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BLittle1967
Site Experience FeedbackJul 1, 2026
AItool was a big help in trouble shooting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waate
Site Experience FeedbackJul 1, 2026
It was good with video to show me how. Bravo
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Huey
Site Experience FeedbackJul 1, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ben
Site Experience FeedbackJul 1, 2026
I like the install videos, like to see more diagnosis videos unless I missed them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Satisfied
Site Experience FeedbackJul 1, 2026
I was very satisfied with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 1, 2026
Easy to read well illustrated and informative diagrams
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your wonderful feedback! We're happy to hear that you found our diagrams easy to read, well illustrated, and informative. We work hard to provide resources that make finding the correct part and completing repairs as...
Read full response »JR
Site Experience FeedbackJul 1, 2026
Great Images
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
From AppliancePartsPros.com
Thank you for your review! We're glad to hear our product images were helpful during your shopping experience. We strive to provide clear, detailed photos so it's easier to identify the right part with confidence. Thank you for ch...
Read full response »Online Shopper
Site Experience FeedbackJul 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you had a great experience with us. Providing quality parts and excellent service is what we strive for every day. Thank you for choosing AppliancePartsPros.com, and we truly appreciat...
Read full response »dortot01
Post-Delivery FeedbackJul 1, 2026
I was able to find the part with the model number but more importantly, the video to guide me through the repair was essential. The one that did annoy me is that I was ready to order a belt by itself, but that was more than the kit with the belt/ tensioner wheel/and two idle wheels. I happened to discover the kit by accident. That aside, the repair went well and the dryer is working good.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Site Experience FeedbackJul 1, 2026
I think we should get free shipping when you spend what I just spent which is over $150 for 2 ice/water filters
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
We're glad you chose us for your replacement filters, and we appreciate your honest comments regarding shipping costs. We understand that free shipping is something many customers value, especially on larger orders, and we'll be s...
Read full response »Online Shopper
Site Experience FeedbackJul 1, 2026
Good to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
Thank you for your review! We're happy to hear you were able to find the products you needed. Our goal is to make locating the right appliance parts as easy and convenient as possible. Thank you for choosing AppliancePartsPros.com...
Read full response »Al T.
Site Experience FeedbackJul 1, 2026
Easy transaction all necessary information was available to make the purchase with confidence that it was right and easy check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
We're delighted to hear that our product information gave you the confidence to purchase the correct part and that you found the checkout process quick and easy. Providing the details customers need to make informed decisions is s...
Read full response »Cc
Site Experience FeedbackJul 1, 2026
Very easy to use and find products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
We're glad to hear you found our website easy to use and had no trouble finding the products you needed. Making the parts search process simple and convenient is one of our top priorities. Thank you for choosing AppliancePartsPros...
Read full response »Great Information for DIY
Site Experience FeedbackJul 1, 2026
This website is very helpful with the schematics of each appliance to help me find the right part that I need. In a world full of too much information on every subject, it's refreshing to find a place that can tell me with clarity exactly the part that I need that will work and work well with my appliance. I do wish, however, that there was some sort of shipping price incentive, like free standard shipping if you order over $50 or something.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From AppliancePartsPros.com
We're delighted to hear that our appliance schematics and parts information made it easy to identify the correct part for your repair. Providing clear, accurate resources that take the guesswork out of appliance repairs is somethi...
Read full response »Online Shopper
Site Experience FeedbackJul 1, 2026
If a field is wrong Identify it
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
From AppliancePartsPros.com
Thank you for your feedback! We appreciate you bringing this to our attention and understand the importance of clearly identifying when a field or information is incorrect. We’ll share your comments with our team so we can continu...
Read full response »Mike
Site Experience FeedbackJul 1, 2026
Parts were available and checkout was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you found the parts you needed and that the checkout process was quick and easy. Providing a smooth shopping experience from start to finish is always our goal. Thank you for choosing ...
Read full response »