AppliancePartsPros.com Reviews - 1,864 Post-Delivery Reviews - 9.4/10

Most Current Certification:

Jun 24, 2026

ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. Huge selection. Ships same day. Search by model #. Order your appliance parts today! 1000s of product reviews. Free repair guides. Same day shipping. Excellent prices.

AppliancePartsPros.com Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2025 Winner Circle of Excellence

19 years

Trust & Authority

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Post-Delivery Feedback - 1,864 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall Rating	Past 3 Months	Past Month
Positive	89%	88%
Neutral	6%	7%
Negative	5%	5%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Site Experience Feedback - 9,177 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall Rating	Past 3 Months	Past Month
Positive	82%	83%
Neutral	14%	12%
Negative	4%	5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for AppliancePartsPros.com

Showing 10751 - 10800 of 11,041

MS
Site Experience Feedback
Jul 8, 2025
Easy to access
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks for sharing! We're glad you had an easy time accessing what you needed.
Kevin S.
Site Experience Feedback
Jul 8, 2025
Like today, every interaction i have with Appliance parts pros is the industry best! Wether i know what i need and go right to it, or im unsure and need to call them i get the best professional service I've ever encountered! These folks are really the best in the business.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you so much for your kind words! We’re beyond thrilled to hear that every interaction has been such a positive experience. We’re committed to providing top-notch service whether you’re sure of what you need or need a little ...
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Online Shopper
Post-Delivery Feedback
Jul 8, 2025
Been using for years, always a great experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
MG
Post-Delivery Feedback
Jul 8, 2025
They sent my order earlier than expected
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
fudoff
Post-Delivery Feedback
Jul 8, 2025
if i had to do it all over
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 5
On Time Delivery: 5
Customer Support: 5
Full ratings for this review »
Shawn
Post-Delivery Feedback
Jul 8, 2025
Absolutely wonderful! Parts arrive early. Customer support wasn’t very helpful from a troubleshooting approach- but did verify the part I suspected was correct for my washing machine. So I was good with that.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 8
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 8, 2025
tis website was easy to use for me. my model number had all the pasts easy to find and order . Thanks
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your review! We're glad to hear the website was easy to use and that you found everything you needed for your model. We appreciate your feedback!
Engr Dad
Site Experience Feedback
Jul 8, 2025
Easy to search for parts and they always have what I am looking for.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you! We’re happy to hear that searching for parts is easy and that we always have what you’re looking for.
Dolly
Site Experience Feedback
Jul 8, 2025
I was very happy to find the part I needed without too much trouble.
Overall Rating: 7
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From AppliancePartsPros.com
Thanks for sharing! We’re happy to hear it was quick and simple to find the part you needed.
Luv
Site Experience Feedback
Jul 7, 2025
Keep up the good work
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks for the comment and survey! We look forward to assisting you again in the future should it be needed! Kind Regards, Kelly Customer Correspondence Team
Fifi
Site Experience Feedback
Jul 7, 2025
Easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
We're glad to hear our site and service was easy for your appliance repair need. We will be hear for you whenever an appliance repair arises again in the future! Kind Regards, Kelly Customer Correspondence Team
Bobby
Site Experience Feedback
Jul 7, 2025
Easy to navigate.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From AppliancePartsPros.com
Thanks for providing feedback for our website, we're happy to hear it was easy to use! Kind Regards, Kelly Customer Correspondence Team
bubba
Site Experience Feedback
Jul 7, 2025
good
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From AppliancePartsPros.com
Glad to hear you had a good experience! Thanks for choosing us! Kind Regards, Kelly Customer Correspondence Team
Finkstist
Site Experience Feedback
Jul 7, 2025
Chat wasn’t very helpful Had to do my own legwork to find part number
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your feedback. We're sorry to hear the chat support didn’t meet your expectations. We aim to make things easier for our customers, and it's clear we missed the mark here. We’ll use your input to improve our service a...
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Satisfied Customer
Site Experience Feedback
Jul 7, 2025
Everything I was looking for was in stock and ready to ship.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
We're thrilled to hear everything you needed was in stock and ready to ship. We work hard to keep our inventory up to date, and it’s great to know we hit the mark for you. Looking forward to serving you again! Kind Regards, Kelly,...
Read full response »
Woodstock
Site Experience Feedback
Jul 7, 2025
Easy to navigate but dimensions of certain products are difficult to find and read against a grid
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your feedback! We're glad to hear you found the site easy to navigate. We appreciate your suggestion about the product dimensions, and we understand how important it is to have clear and readable information. We're a...
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Online Shopper
Site Experience Feedback
Jul 7, 2025
Every item had a detailed description making it easier to order only what is needed. Competitive pricing.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your fantastic review! We're so happy to hear that the detailed descriptions helped you make the right choice, and that you found our pricing competitive. We strive to provide both quality and value, and it's great t...
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Online Shopper
Site Experience Feedback
Jul 7, 2025
It was and easy.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
That’s what we aim for—glad it was easy for you! We appreciate the feedback and look forward to serving you again in the future! Kind regards, Kelly with Customer Correspondence Team
Batwings
Post-Delivery Feedback
Jul 7, 2025
The product was a refrigerator door seal for an Amana TH18TL Freezer over Refrigerator. The old seal had gotten hard and was not sealing properly leading to the refrigerator running continuously and either freezing items or having a significant amount of moisture. To replace, APPro recommended part # WP12550109Q. I ordered it and it arrived when it was supposed to. The installation video with Matt while helpful to demonstrate shows an easy job.. just pull out the old seal (which after a little tugging, finally came out) then you just push the new one into the same space. The reality was not quite as easy as it looked. The seal has a little lip or bend that did not want to go into the small space that is there to secure and hold it so it does not come back out. After trying the method I saw, I realized I had to adapt to an alternate approach, so I had to get a 1/4" socket/nut driver and loosen all the small screws (20-30) holding that door plate in place to create a little more space and then push the seal into the space. I found a plastic food scraper worked great for that as it did not cut the rubber seal but allowed for significant pressure to get this into the space and adjust. Overall, this took about 2 hours (it went much faster after I loosened the screws and worked the seal from the inside (not outside) and used the plastic scraper to make sure that the little lip was going into the slot properly). While a bit frustrating compared to the video, this allowed me to get the seal replaced. The new seal also doesn't want to magnetically attach and seal in one corner (it is fine everywhere else). This may be the result of the door flexing while putting the new seal in. If I push on the lower front of the door to flex just a little bit more, then the embedded magnet is close enough and seals the door and it stays sealed. I also realize it is the nature of working with an older refrigerator and hopefully over time the seal will properly set. Overall, it did the job and the refrigerator is not running continuously, so it solved the problem, just not the expectation.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
TedV
Site Experience Feedback
Jul 7, 2025
It was easy to find the part I needed. Just put in the model number and particular part. I like how a diagram appeared so I can make sure it is the right part.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your great feedback! We're thrilled to hear that the search process was easy and that the diagram helped you confirm the right part. We aim to make finding exactly what you need as simple and clear as possible. We ap...
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Nana2Six
Site Experience Feedback
Jul 7, 2025
Easy to use, wish pic were clearer
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks for your feedback! We're glad to hear you found the site easy to use. We appreciate your suggestion about the pictures, and we'll definitely look into ways to improve their clarity. Your input helps us make the experience b...
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Easy to use
Site Experience Feedback
Jul 7, 2025
My fourth time buying from you. The site is easy to navigate and easy to find replacements based on the trouble description. I have saved a lot of money with simple DIYs.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
We appreciate your feedback and continued service more than you know! We hope to continue to meet your expectations and serve you in the future! Kind Regards, Kelly with Customer Correspondence Team
Edq
Site Experience Feedback
Jul 7, 2025
Good
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Glad to hear you had a good experience! Please let us know if there is anything we can do to further assist, we're always here to help! Kind Regards, Kelly with Customer Correspondence Team
Britt
Site Experience Feedback
Jul 7, 2025
the website was very easy to browse, search, find my parts needed. The video's on specific parts replacement were outstanding, very well done!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience browsing and finding the parts you needed. It’s great to know the videos on part replacement were helpful too. We put a lot of ef...
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Trout
Site Experience Feedback
Jul 7, 2025
dishwasher has multiple issues. I find the parts i need on APP
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your feedback! We're sorry to hear about the issues with your dishwasher, but we’re glad you were able to find the parts you needed through our site. If you need any assistance or further help in getting things fixed...
Read full response »
Online Shopper
Site Experience Feedback
Jul 7, 2025
Website easy to navigate. Some are very confusing!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your feedback! We're glad to hear that the website was easy to navigate overall. We’re always working on improving the user experience, so your input is really helpful. Please let us know if there's anything we can d...
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Online Shopper
Post-Delivery Feedback
Jul 7, 2025
$36.for parts saved me 6-700 $ for new dryer, happy happy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
mike
Site Experience Feedback
Jul 7, 2025
Good site. Little confusing about model number for the part I need. Hope to get correct part, but not positve
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your review! We're glad to hear you think the site is good, but we understand how the model number can be a bit confusing at times. We want to make sure you get the correct part, so if you need any assistance with ve...
Read full response »
Earl
Post-Delivery Feedback
Jul 7, 2025
I liked parts diagram, but when I selected a part to order (which was supposed to be the screws to mount the door hinges. Instead was sent 6 of the screws that are used to ground the wiring for the Ice/ water dispenser) Also, either i missed the description of parts or when I ordered two bottom hinges I got sent to sets.
Overall Rating: 5
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Vz
Site Experience Feedback
Jul 7, 2025
Site was easy to use and find exactly what you were looking for.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for the great feedback! We're glad to hear the site was easy to use and helped you find exactly what you needed. That's exactly what we aim for! Kind Regards, Kelly with Customer Correspondence Team
Online Shopper
Site Experience Feedback
Jul 7, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Glad to hear you had a good experience! Let us know if you need anyther further, we'll be glad to help!
Jan
Site Experience Feedback
Jul 6, 2025
Complete parts information, easy to place order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your review! We're happy to hear that the parts information was complete and the ordering process was easy. We appreciate your support and look forward to helping again!
Ed 360
Site Experience Feedback
Jul 6, 2025
Very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Appreciate your review—thanks for supporting us!
Steve
Site Experience Feedback
Jul 6, 2025
n/a
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your review! We appreciate you taking the time to leave feedback. If there’s anything we can assist you with, feel free to reach out.
Cigarman
Site Experience Feedback
Jul 6, 2025
Easy search and find parts by model number, great videos on installation, second time ordering parts came the first time witching 2-3 days.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your awesome feedback! We're glad the model number search and installation videos made things easier for you. It's great to hear your parts arrived quickly and that you came back for a second order—means a lot to us!...
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johnme7
Site Experience Feedback
Jul 6, 2025
I could have gotten this on Amazon but decided to buy it here to support the online content you guys put out which is really excellent. Free shipping would have been icing on the cake though.
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 8
Full ratings for this review »
From AppliancePartsPros.com
Thank you so much for your support and kind words! We truly appreciate you choosing to shop with us and support the content we create—it means a lot. We're glad you found the resources helpful! We hear you on the free shipping and...
Read full response »
Bugs
Site Experience Feedback
Jul 6, 2025
Have used this site before with good luck
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks for coming back and for the kind words! We're glad you've had good experiences with us and appreciate your continued support.
Online Shopper
Site Experience Feedback
Jul 6, 2025
Satisfied
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From AppliancePartsPros.com
Thank you! We're glad to hear you're satisfied with your experience!
Dave
Site Experience Feedback
Jul 6, 2025
The website has a very good selection of replacement parts for appliances
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From AppliancePartsPros.com
We're glad you found our selection of replacement parts helpful. We work hard to keep our inventory broad and up to date, so it's great to hear that it's making a difference!
Danbo
Site Experience Feedback
Jul 6, 2025
Easy to find parts. Videos are an added bonus
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From AppliancePartsPros.com
Thanks so much! We're glad it was easy to find the parts you needed—and happy to hear the videos were a helpful bonus!
Robert
Post-Delivery Feedback
Jul 6, 2025
I'm waiting to see the results for the product I returned.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 8
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Nvbabyboo
Site Experience Feedback
Jul 6, 2025
Part needed. Was going to use Amazon, but been seeing so many people saying alot of there items were knockoffs.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your review and for choosing to order with us! We know there are a lot of options out there, and we’re glad you trusted us for genuine parts. We’re committed to quality and reliability, and we truly appreciate your s...
Read full response »
Heffnet
Site Experience Feedback
Jul 6, 2025
The videos and cross references guide are outstanding.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for the wonderful feedback! We're thrilled to hear that you found the videos and cross-reference guide outstanding. We put a lot of effort into those resources, so your kind words mean a lot to us!
Phil
Site Experience Feedback
Jul 6, 2025
All went well
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
From AppliancePartsPros.com
Thanks for the great feedback! We're happy everything went smoothly for you.
dkMuskego
Site Experience Feedback
Jul 6, 2025
Easy peasy, snapped a picture of the manufacturers label, showing model number, and input that into the search function, and there was the oven igniter we needed. ~$85 later and it's on it's way. You tube showed the replacement steps, so by next weekend we'll be using the oven again.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks so much for sharing your experience! We’re glad the search feature and YouTube videos made finding and installing your oven igniter a breeze. Hope the repair goes smoothly and you’re back to cooking in no time! We appreciat...
Read full response »
Harveywallbanger
Site Experience Feedback
Jul 6, 2025
very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you! We're glad you had a very good experience with us.
Nate
Site Experience Feedback
Jul 6, 2025
While other sites had the part I needed, AppliancePartsPros.com had a better price and a clear how-to video that gave me confidence I would be able to make the repair myself.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your great feedback! We're happy to hear our pricing and how-to videos helped give you the confidence to make the repair yourself. We strive to provide both value and useful resources to our customers. Thanks for cho...
Read full response »
Ash
Site Experience Feedback
Jul 6, 2025
Great experience. Straightforward and informative.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thanks so much! We’re happy to hear your experience was straightforward and informative. We’re always here to help whenever you need us!
Online Shopper
Site Experience Feedback
Jul 6, 2025
A very clear picture of the part with multiple views assured me that I had located the correct part
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your feedback! We're glad our pictures helped you confidently find the right part. We aim to make the process as easy and accurate as possible!
Will
Site Experience Feedback
Jul 5, 2025
Good purchase experience. The videos are super helpful, and so I order from this site to support that effort.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From AppliancePartsPros.com
Thank you for your kind words! We're thrilled to hear the videos have been helpful and that you choose to support us by ordering here. We really appreciate your support!