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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 481 - 500 of 737

snowdog

Site Experience Feedback

Apr 29, 2024

easy to navigate - painless if you know what you need


Post-Delivery Feedback

May 16, 2024

Odering, payment, and website were great. Shipping not so much. Tracker kept saying "picked up" then nothing for a few days - then "picked-up" again a week later. Shipper finally contacted me to set up delivery time. Delivery was fine.

Ddd

Site Experience Feedback

May 16, 2024

Very easy

genman22

Site Experience Feedback

Apr 30, 2024

always have what i need at a price i can afford

cgc3

Site Experience Feedback

Apr 26, 2024

I love doing business with All Power and have for years.

JDL14

Site Experience Feedback

May 14, 2024

Website was easy to search and find what one needs.

Wally

Site Experience Feedback

May 14, 2024

So much I have to

Melz

Site Experience Feedback

May 08, 2024

Your web site is easy to manipulate and the pricing is competitive. They respond to inquiry's in a timely manner. overall experience is great!


Post-Delivery Feedback

May 14, 2024

AP Electric has been very helpful in the many different items needed for generator repairs. Their staff is knowledgeable and professional and pricing is competitive. Will definitely use them again.

cb

Site Experience Feedback

May 12, 2024

I am an electrical installer, please contact me regarding a professional discount.

Brad

Site Experience Feedback

May 11, 2024

None

TPGFL

Site Experience Feedback

May 10, 2024

It was a easy experience.

MJ

Site Experience Feedback

May 10, 2024

All good but tax not shown before checkout

bob

Site Experience Feedback

May 09, 2024

Great pricing, GREAT shipping

Online Shopper

Site Experience Feedback

May 08, 2024

good experience for using AP electric website

5B Ranches

Site Experience Feedback

Apr 22, 2024

Marc Mancuso was incredibly helpful in helping us to design the correct systems for our somewhat unique application. He is a great asset for AP Electric. Site was perefectly fine but Marc made the order happen.

CLS

Site Experience Feedback

May 07, 2024

easy to navigate and order.

Brother Rick

Site Experience Feedback

May 06, 2024

Great site

Meredith Page

Site Experience Feedback

May 04, 2024

I appreciate being able to put in exact part number and find just what I needed, Unlike amazon.

Ac

Site Experience Feedback

May 04, 2024

Good

Super Dave

Site Experience Feedback

May 04, 2024

All started at price, product..

18kW Generator

Site Experience Feedback

Apr 27, 2024

online purchase-straight forward


Post-Delivery Feedback

May 03, 2024

I conducted rather extensive research about a back-up generator for my home. I was originally going to purchase a stand alone generator from another company. However, after talking to a trusted electrician, I was able to learn about the benefits of the Generac. The electrician also directed me to AP Electric, which was new information to me. I was able to find the ideal generator for my needs, placed the order and received the products I ordered in a few days. I am quite pleased with my order through AP Electric.