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AP Electric Reviews - 733 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 521 - 540 of 733

Dubya

Site Experience Feedback

Apr 25, 2024

Great first experience with AP! Customer service was outstanding. Online ordering was seamless and streamline!

Beerman

Site Experience Feedback

Apr 12, 2024

It was efficient.


Post-Delivery Feedback

Apr 25, 2024

flawless order and shipment

cmb

Site Experience Feedback

Apr 23, 2024

it was great!

Online Shopper

Site Experience Feedback

Apr 23, 2024

good

Farmer

Site Experience Feedback

Apr 23, 2024

Easy to use website, good details provided, and competitive pricing.

Dalton

Post-Delivery Feedback

Apr 22, 2024

Ordering was easy and straighforward. The shipping was a bit cumbersome and not easy to track

GBP

Site Experience Feedback

Apr 22, 2024

Include generac/synchrony payment option, please.

Eric the electrician

Site Experience Feedback

Apr 12, 2024

I have had customers that I've installed generators for order their generators from AP Electric because of the quick shipping and drop gate service at delivery.

Joe M.

Site Experience Feedback

Apr 19, 2024

The Website is very helpful and has a great inventory of parts.

Dave

Site Experience Feedback

Apr 19, 2024

Easy, had what i needed.

seelecpro

Post-Delivery Feedback

Apr 19, 2024

Excellent service

Bubba

Site Experience Feedback

Mar 11, 2024

Easy and fast.thku


Post-Delivery Feedback

Apr 17, 2024

Would buy there again very easy to work with every thing went well.from start to finish.got order very quickly. Right to my door thku Lynn

Edlo

Site Experience Feedback

Apr 16, 2024

We’ve used AP Electric before. Never Had a problem.

Mac

Post-Delivery Feedback

Apr 15, 2024

My experience was great! I called before I ordered and spoke with Tim. I asked him some information on a generator I was thinking about getting and he wasn't only knowledgable but he also saved me money, by recommending a better preforming product for a better price.

Online Shopper

Site Experience Feedback

Mar 13, 2024

website is easy to use


Post-Delivery Feedback

Apr 15, 2024

My experience was good and courteous. Definitely recommend to friends .

Bill

Site Experience Feedback

Mar 22, 2024

Trying to turn a shopping order into a quote request did not work: cart disappeared. After reentering, with both items on the list, I was able to complete the order.


Post-Delivery Feedback

Apr 12, 2024

The larger part of my order was only delivered to a terminal; I had to oay extra to colkect it. Otger part was supposed to ship immediately, but did not until I called to ask why it had not arrived.

Mr Sparky

Site Experience Feedback

Apr 11, 2024

The site was easy to use and I was able to find and order what I needed

Bear

Site Experience Feedback

Apr 09, 2024

It was better than most.

Online Shopper

Site Experience Feedback

Apr 09, 2024

Very easy experience shopping for a generator for my home in the county 🙃

MattyVee

Site Experience Feedback

Apr 09, 2024

Great company to order from. Quick and large selection.