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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 421 - 440 of 737

Doug

Site Experience Feedback

Jun 14, 2024

Happy with experience

George

Site Experience Feedback

May 22, 2024

easy to use, clear info and pictures. easy check out.


Post-Delivery Feedback

Jun 14, 2024

Mark at AP was a great guy to work with. Answered all my questions and got my order filled with no problems. I saw that the order was shipped out on time, but was held up at the final destination. Had been counting on on time delivery so had an appointment for the electrician to be on hand the next day to do the installation. But it didn't arrive. I called the next day to ask if it was in route and was told that they didn't have my phone number and could not send it. I received it 4 days later. Overall, AP is a great company.

River

Site Experience Feedback

Jun 14, 2024

!

Jim

Site Experience Feedback

Jun 02, 2024

Found part easy

TB

Site Experience Feedback

May 23, 2024

so far so good


Post-Delivery Feedback

Jun 13, 2024

everything went as planed and the best price!

Decker Electric

Site Experience Feedback

Jun 12, 2024

Ordered with ease

Gracie8585

Post-Delivery Feedback

Jun 11, 2024

Good store

Bernie

Site Experience Feedback

Jun 11, 2024

Very pleased with the ease of purchase

Adam A.

Site Experience Feedback

Jun 11, 2024

Limited product selection for what I was looking for, but great description and price on what I found.

Jim

Site Experience Feedback

Jun 10, 2024

I am a returning customer..that should give you an indication!!!

CB

Site Experience Feedback

May 30, 2024

All went well.

Weezer

Site Experience Feedback

Jun 10, 2024

Seems easy

limo182

Site Experience Feedback

May 29, 2024

was able to find what I needed quickly


Post-Delivery Feedback

Jun 10, 2024

I highly recommend this company for generator products because they always have the product you need and delivers on time.

frank

Site Experience Feedback

Jun 09, 2024

verry good

Freon

Site Experience Feedback

Jun 03, 2024

Easy, dependable shopping.


Post-Delivery Feedback

Jun 09, 2024

I have never had an issue when ordering from AP Electric.

Online Shopper

Site Experience Feedback

May 30, 2024

ALWAYS EASY TO GET IN ORDER AND FINISH

Joe M.

Site Experience Feedback

Jun 07, 2024

Great transaction. Helpful and prompt telephone service from Marc.

PradoVerde

Site Experience Feedback

Jun 06, 2024

Tim was helpful with pre-sales information needed prior to sale to determine design criteria.

Elton

Site Experience Feedback

Jun 06, 2024

It was an easy transaction

Online Shopper

Site Experience Feedback

Jun 06, 2024

Easy to use with good sales tech insights. Unfortunately, I do not remember the name of the sales associate that I spoke with