AP Electric Reviews - 737 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 381 - 400 of 737
Jim
Site Experience Feedback
Jun 10, 2024
Talking to Mark was a great experience for me as a first time buyer very helpful and knowledgeable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Post-Delivery Feedback
Jun 28, 2024
I am very happy with the service I received and have already talked to two other people about the service and the unit that I purchased also the contractor that is working with me on the project wants your information as I paid less money for it than he could buy from his supplier
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chet
Site Experience Feedback
Jun 28, 2024
very smooth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rick
Post-Delivery Feedback
Jun 28, 2024
I received my item in just a couple of days . Very satisfied
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bob
Site Experience Feedback
Jun 27, 2024
No issues
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BadHaircut
Site Experience Feedback
Jun 27, 2024
I went to your website and ordered the oil and air filters for my generator. They were the wrong size. Called Kohler, got the correct oil and air filter numbers. Tried to exchange them but apparently an oil filter is now a "special order item" and thus is non-refundable. An oil filter? C'mon. So I'm giving you honest feedback. Spend my dollars wisely, I'll never spend with you again.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Jesus
Site Experience Feedback
Jun 26, 2024
Its a good web
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SSE
Site Experience Feedback
Jun 26, 2024
Great experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Somebody else
Site Experience Feedback
Jun 26, 2024
Like I like it- quick & clean
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bajaman
Site Experience Feedback
Jun 26, 2024
I looked at your website and had further questions so I called your customer service who I found very helpful. After the conversation, I ordered the generator.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 26, 2024
Just ordered and hoping to receive product as described in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay$12
Site Experience Feedback
Jun 26, 2024
First step was checking on line and then to website. All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rachamo
Site Experience Feedback
Jun 25, 2024
I had no trouble finding exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tractor man
Site Experience Feedback
Jun 25, 2024
Great price, and easy to order system.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Z-Man
Site Experience Feedback
Jun 24, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- Full ratings for this review »
RayJ
Site Experience Feedback
Jun 24, 2024
ordering was easy & simple. Would order again if needed in future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 23, 2024
Had some issues using Paypal but it turned out to be my email address on APE account didn't match the Paypal email address. I created an new APE account and placed the order no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Kev
Site Experience Feedback
Jun 23, 2024
Easy to use They have everything my company needs to service any generator
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Jun 22, 2024
Needed a spark plug - AP had it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ulla
Site Experience Feedback
Jun 05, 2024
Selection and equipment data was good. Sales and engineering reps were very knowledgeable and helpful.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ulla
Post-Delivery Feedback
Jun 22, 2024
Ordering was efficient and courteous. Customer representative was knowledgeable. When equipment arrived damaged I rejected it. I documented the damage but the driver didn’t leave any documentation. That said, freight line company was courteous and provided claim number the next day. That and the pictures I took were key to get replacement in a timely manner . Documentation was critical for any issue like this. AP noted it, but we’re not as involved in re-isueing the equipment. They wanted to leave it up to the manufacturers. I had no POC with manufacturers. That gap in communication led to uncertainty in equipment re-delivery. Ultimately it was resolved and my equipment arrived intact the second time. AP should remain as the POC for any return issues. I purchased it from them not the manufacturer.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: 9
- Full ratings for this review »
limo182
Site Experience Feedback
Jun 21, 2024
easy to order products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »