American Musical Supply Customer Reviews
American Musical Supply holds a 9.5/10 overall rating and 4,836 verified post-delivery reviews on Bizrate.
American Musical Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
22 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 91% |
 Neutral | 4% | 4% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 8% | 8% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 22,692
Wren
Site Experience FeedbackSep 2, 2026
So far all good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj Ken
Site Experience FeedbackSep 2, 2026
Smooth no big problems Great item recall after logging out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loki
Site Experience FeedbackSep 2, 2026
I like their options for purchase but splitting the purchase option would make it complete..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stevo
Site Experience FeedbackSep 2, 2026
Great experience. Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loom
Site Experience FeedbackSep 2, 2026
It was honestly very smooth start to finish, the product pages could look a little cleaner, and more filtering options would be nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Anderson
Site Experience FeedbackSep 2, 2026
I wish there was maybe some immediate discount codes, even if small, to build customer base quicker
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Overall it was good. We'll see how it goes once the product arrives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Giggles
Site Experience FeedbackSep 2, 2026
Great site love the option to do payments
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tony
Site Experience FeedbackSep 2, 2026
Good overall as usual
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Vin
Site Experience FeedbackSep 2, 2026
Great and easy access. Easy to navigate. I come here for all my purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cris
Site Experience FeedbackSep 2, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paddy
Site Experience FeedbackSep 2, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jorge
Post-Delivery FeedbackSep 2, 2026
Great experience as always buying feo AMS, my products were delivered on time in a safe package
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rich N
Site Experience FeedbackSep 2, 2026
Gtuuufdrguu g off further if fair ee d go
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Moe
Site Experience FeedbackSep 2, 2026
Ok
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Djdeibisgutierrez
Site Experience FeedbackSep 2, 2026
La verdad muy rapido efectivo no intereses me lo recomendaron y lo he recomendado y ha sido todo muy bien
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee Drummer
Site Experience FeedbackSep 2, 2026
Everything was great, smooth and easy I'm always satisfied with AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Post-Delivery FeedbackSep 2, 2026
I have been using AMS for many years. They are always first rate. They payment plans are so helpful in running a small studio and managing cash flow. I can't recommend them enough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
erock
Site Experience FeedbackSep 2, 2026
Everything went very well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LA
Site Experience FeedbackSep 2, 2026
na
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Ambiance
Post-Delivery FeedbackSep 2, 2026
Great purchase experience ordering my Yamaha THXII Portable Amp for easy movement between bedroom or friends houses for fun/modest play, but big use on recording to a PC as well. Also bought a white Schecter the previous month under my Ambiance00x@gmail.com email through Reverb that was outta stock everywhere but AMS had it! & they can add that in the system to my account if possible connected. But yeah, great customer service on the phone and super fast shipping, I will be buying again and I will be recommending them happily!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nick H
Site Experience FeedbackSep 2, 2026
Good Experience. Easy to order. The sale on the item, No interest and 12 pay sealed the deal.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
rbwalters
Post-Delivery FeedbackSep 2, 2026
all equipment arrived as promised and packaged great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dan
Site Experience FeedbackSep 2, 2026
Great, so easy it feels like a scam or something
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RickR
Site Experience FeedbackSep 2, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DjKrossphade
Site Experience FeedbackSep 2, 2026
It's always great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackSep 2, 2026
I was on this website for a total of 10 minutes before i made my purchase, and i am satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAVL
Post-Delivery FeedbackSep 2, 2026
The product arrived when promised by carrier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Robert
Site Experience FeedbackSep 2, 2026
Nothing bad to say, search categories on the website could technically be improved but it's not a hindrance.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cellman
Site Experience FeedbackSep 2, 2026
Your company has always delivered as advertised. Always delivered in a few days compared to most...I always refer your company to friends and relatives. Thanks Again, Don McKenna
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Strat ergy
Site Experience FeedbackSep 2, 2026
I have not had any difficulty with the website It was easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Josh
Site Experience FeedbackSep 2, 2026
AMS is exactly what the local musician needs. Good service and even better payment options
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E dog
Site Experience FeedbackSep 2, 2026
Awesome expierence
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe C
Site Experience FeedbackSep 2, 2026
Item was in stock. Matched what I wanted more than other sites for the price. Good Reviews. Had to back and start over for some reason, would not complete order and purchase the first time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 2, 2026
The best music story to buy from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Site Experience FeedbackSep 2, 2026
All gewd
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jaythird
Site Experience FeedbackSep 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 2, 2026
Easy searching. Good prices. Slow load time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G-17
Site Experience FeedbackSep 2, 2026
Everything went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj Buda
Site Experience FeedbackSep 2, 2026
It was cery easy finding exactly what i eanbted for the price range i needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LBJr
Post-Delivery FeedbackSep 2, 2026
Definitely would recommend due to superior service and consistent professionalism. Speedy delivery of amazing equipment with great support!!! Payment plans are reasonable and so helpful in our economy. The process allows one to be able to enjoy the music gear and the connection without added stress of financial strain. Great products, great people and great service!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Author Jerome
Site Experience FeedbackSep 2, 2026
I have no problem with the website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tim
Site Experience FeedbackSep 2, 2026
Great, had to call customer service they answered right away he was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KINGBRILLIANCE1
Site Experience FeedbackSep 2, 2026
They told me 20 for email and 20 for text alerts. But I didn't get it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
D
Site Experience FeedbackSep 2, 2026
Good and easy website but some loading issues on mobile
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 1, 2026
Quick easy find and feel like I got a deal
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Krazyken
Site Experience FeedbackSep 1, 2026
Wide variety of name brand equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck Duff
Site Experience FeedbackSep 1, 2026
I'm so happy it was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cosmo
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Peter
Site Experience FeedbackSep 1, 2026
Aeireggae@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10