American Musical Supply Customer Reviews
American Musical Supply holds a 9.5/10 overall rating and 4,823 verified post-delivery reviews on Bizrate.
American Musical Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
22 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 89% |
Neutral | 8% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 22,861
ThatGuy
Site Experience FeedbackAug 14, 2026
Great service as always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackAug 14, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ErikMcRiff
Site Experience FeedbackAug 14, 2026
It’s awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
P.Rad aka Mighty P
Site Experience FeedbackAug 14, 2026
Smooth sailing on my end , love shopping with AMS when I can.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
...
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L.A.P.
Site Experience FeedbackAug 14, 2026
Love how quick & easy the website is. So thankful for your service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rem
Site Experience FeedbackAug 14, 2026
Great selection and great prices!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lamar
Site Experience FeedbackAug 14, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ale
Site Experience FeedbackAug 14, 2026
I was looking for a easy put together drum set to travel this will be perfect for small places and I love the color
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackAug 14, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve-0
Site Experience FeedbackAug 14, 2026
great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
GP
Site Experience FeedbackAug 14, 2026
Great website easy to work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SB
Post-Delivery FeedbackAug 14, 2026
Fast free shipping. Original packaging was wrapped in packing tape that made it difficult to open without destroying the packaging
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: 6
DLBOMBER1
Site Experience FeedbackAug 14, 2026
Love the extended purchase deals and the ease and flexibility of pay options. I’d like to see more rewards for returning loyal buyers like myself. Promo codes are usually not for us. Maybe a discount?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackAug 14, 2026
Great experience, easy to navigate, and quick checkout. Love the payment options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 14, 2026
Everything went smoothly no notes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dejaytone
Site Experience FeedbackAug 14, 2026
Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr.odham
Site Experience FeedbackAug 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jep
Site Experience FeedbackAug 14, 2026
Very accurate and accessible to products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hugo
Site Experience FeedbackAug 14, 2026
Really easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seantel
Site Experience FeedbackAug 14, 2026
Love this company and the customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crazybabytv
Site Experience FeedbackAug 14, 2026
A good experience as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zapp
Site Experience FeedbackAug 14, 2026
It went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matthew Bordelon
Post-Delivery FeedbackAug 14, 2026
It was awesome! I always get what I need from AMS!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chris
Site Experience FeedbackAug 14, 2026
Everything was great except for checkout, which was glitchy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PrettyNewButStillImpressed
Site Experience FeedbackAug 14, 2026
overall for an analog guy like me to even shop online is extremely rare. so to give you such high marks is extra extra awesome. kudos to the setup. nice and easy. and the recommended package is what I bought even though what i was originally looking at was justvthe bench thing. so solid upsale there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drizzy
Site Experience FeedbackAug 14, 2026
Was good and swift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
KingGT718
Site Experience FeedbackAug 14, 2026
Was smooth
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
starmon163
Post-Delivery FeedbackAug 14, 2026
Presonus audio interface
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bre
Site Experience FeedbackAug 14, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Post-Delivery FeedbackAug 14, 2026
I've already told a friend he got a Amp from you few days ago
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Albert
Post-Delivery FeedbackAug 14, 2026
I was looking for a single PA speaker powered for home use I no longer perform. I have been told about JBL 12 inch powered PA after extensive research I wound up buying a Electro Voice zlx 12p G2 that is outstanding and the sound especially with my Gretch guitar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wgri
Site Experience FeedbackAug 14, 2026
Im happy for products and atention for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesse
Site Experience FeedbackAug 14, 2026
I have been shopping with AMS for Decades and always have had a great experience with solid gear I would highly recommend them and have to all my friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
AMS is a great way to purchase equipment. I highly recommend this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marky Mark
Post-Delivery FeedbackAug 14, 2026
Everything was received in great condition and on time. Love the payment plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
J
Site Experience FeedbackAug 14, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willy
Site Experience FeedbackAug 14, 2026
I only us ams
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rockn bass
Post-Delivery FeedbackAug 14, 2026
I purchased MXR babe, send stompbox amazing piece of equipment extremely satisfied with it. I highly recommend this effect for all bassplayers.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 14, 2026
I like the fact that AMS has good quality merchandise. They also have a great selection to choose from. Everything about AMS is professional. Good Quality Products!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
C4
Post-Delivery FeedbackAug 14, 2026
You guys are great from quick turnaround to great products 👏 recommend everyone's must try thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JR
Post-Delivery FeedbackAug 14, 2026
Not good with words but the experience was good a things went exactly the way I wanted it to. Very pleased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lou
Site Experience FeedbackAug 14, 2026
Nothing to say
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
King
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dtv
Site Experience FeedbackAug 14, 2026
Everything was so easy!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shay
Site Experience FeedbackAug 14, 2026
It's always quick and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sheazy
Site Experience FeedbackAug 14, 2026
It was a good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Doneon
Site Experience FeedbackAug 14, 2026
Easy to navigate and quite quick to find a deal and blow a paycheck here, it's too easy lol
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 8