American Musical Supply Reviews - 4,717 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 91% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,229
The Mann
Site Experience FeedbackJun 19, 2026
Excellent process from start to finish
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesus
Site Experience FeedbackJun 19, 2026
Easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Torts
Site Experience FeedbackJun 19, 2026
It’s an easy site to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mookus74
Site Experience FeedbackJun 19, 2026
It was fantastic I really happy with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
iHollowman
Site Experience FeedbackJun 19, 2026
Good experience, I'm very happy with the payment options, especially the no credit check. I bought this Les Paul for my dad for Father's Day and once I pay it off, I'll definitely be ordering more gear, as long as I actually receive the guitar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Very easy to understand and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob B
Site Experience FeedbackJun 19, 2026
Very happy to find the guitar I wanted with the 3 options of new, minor blemish, and scratch and dent to make my choice more affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tune
Site Experience FeedbackJun 19, 2026
I love AMS! I don't have any complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reggie
Site Experience FeedbackJun 19, 2026
My experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimbo
Site Experience FeedbackJun 19, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
calted
Site Experience FeedbackJun 19, 2026
EZ to use the only bad thing with AMS is Fed ex Shipping . poor tracking and never on time ... But AMS is a good place to buy so I will wait and not use the tracking with Fed ex much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Post-Delivery FeedbackJun 19, 2026
Item was as advertised, shipping was excellent, product arrived in perfect condition, AMS customer service was extraordinary.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ty
Site Experience FeedbackJun 19, 2026
G
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Frm1967
Post-Delivery FeedbackJun 19, 2026
Beautiful guitar easy purchase bought many guitars here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Maal
Site Experience FeedbackJun 19, 2026
Great quick and easy
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Dre
Site Experience FeedbackJun 19, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skuttmutt
Site Experience FeedbackJun 19, 2026
Overall great experience!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DG Karaoke
Site Experience FeedbackJun 19, 2026
Nothing but good things to say about my experience with the website, from finding the item I needed to purchasing it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Baconboss3
Site Experience FeedbackJun 19, 2026
Good experience overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
High_Tolerance
Site Experience FeedbackJun 19, 2026
I have been an AMS customer since 2018. My experience, to sum it up, has been phenomenal. AMS has provided me with everything I need in my musical arsenal. Thank You with immeasurable gratitude!!!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Biff
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dj Dub c
Site Experience FeedbackJun 19, 2026
Great service as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hambone
Site Experience FeedbackJun 19, 2026
Hard to find a replacement footswitch cord.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smooth v
Site Experience FeedbackJun 19, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chronicles
Site Experience FeedbackJun 19, 2026
I really like the service you offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mad Autobody LLC.
Site Experience FeedbackJun 19, 2026
It was all done at Ease, no problems so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zach
Post-Delivery FeedbackJun 19, 2026
I absolutely love AMS. I can place an order and even though the gear can get heavy, I still receive my order faster than any other store out there. Plus the shipping is free. My orders always arrive well packed and safe. You can tell they care. I had to return a few things because I ordered the wrong item. Totally my fault and not on AMS, but they made it the most pain-free return experience I've ever experienced. It was fast and I had my refund within a few days. The payment plans are affordable and amazing because there's absolutely no interest to pay. Just pay your first month and your order arrives within a couple of days. I recommend them to all of my friends and band mates and now they love AMS also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Soniccinema
Post-Delivery FeedbackJun 19, 2026
The drum kit is amazing and the payment options that AMS offers allows musicians the chance to own top of the line equipment with a manageable payment plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
DJCEEJAY
Site Experience FeedbackJun 19, 2026
I have ordered from AMS many of time in the past. I love your products a d payment plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IamTiffieB
Site Experience FeedbackJun 19, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackJun 19, 2026
Awesome!!
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
therealaldogg
Site Experience FeedbackJun 19, 2026
Was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave Ed
Site Experience FeedbackJun 19, 2026
Smooth snd quick as always, this is my ninth purchase from AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
El perro
Site Experience FeedbackJun 19, 2026
I love this place
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
All good great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Punkster
Post-Delivery FeedbackJun 19, 2026
Always enjoy purchasing from AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Easy to navigate. Reviews were helpful! price also affordable. I was over the moon to discover shipping was free AND fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
AOGmorty
Site Experience FeedbackJun 19, 2026
Hard to find items or sold out items usually found here. Makes it a go to in a lot of cases
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Nitram
Site Experience FeedbackJun 19, 2026
Estoy satisfecho
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tallafall
Post-Delivery FeedbackJun 19, 2026
I like AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
eddie
Site Experience FeedbackJun 19, 2026
excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooter
Post-Delivery FeedbackJun 19, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bass2good
Post-Delivery FeedbackJun 19, 2026
My preferred online music store. Recently returned an item no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Edwin
Post-Delivery FeedbackJun 19, 2026
I’m very happy whit! Thank you so much
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mudd
Post-Delivery FeedbackJun 19, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Anthony
Post-Delivery FeedbackJun 19, 2026
The only minor complaint I have is limited selection. I want to buy a new A Series Zildjian ride cymbal, but the only choices available are the crash ride and the Sweet Ride. But I'll still remain an AMS customer!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sir George
Site Experience FeedbackJun 19, 2026
I heard it was a goog product for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
It was smooth and easy to purchase what I wanted. I highly recommend American Musical Supply to all musicians.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10