American Musical Supply Reviews - 4,709 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 91% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,229
Vfrank
Site Experience FeedbackJun 18, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiny
Site Experience FeedbackJun 18, 2026
I have dealt with this company before and was treated well. Highly recommend this company!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ chemical
Site Experience FeedbackJun 18, 2026
I’ve been shopping with you guys for 10 years. I’ve spent over 25K maybe 30 but the service from you guys has been awesome. You guys are greatly appreciated. God bless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl
Site Experience FeedbackJun 18, 2026
It was very helpful and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sky
Site Experience FeedbackJun 18, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Travis Wilson
Site Experience FeedbackJun 18, 2026
The website looked complete and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MUSICSPINNER_C
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shadow
Site Experience FeedbackJun 18, 2026
I just had an updated website Bill and they did a phenomenal job on mine but whoever did yours did a fantastic job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goat
Site Experience FeedbackJun 18, 2026
It was very easy and went very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Very nice and affordable prices with quality products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
No Check Credit BS
Site Experience FeedbackJun 18, 2026
Your no credit payment options are frustrating. Don’t deny after initial approval denied immediately or assume the risk. Not wise to mess with customer’s emotions.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Rick
Post-Delivery FeedbackJun 18, 2026
Very good, Would recommend to others!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jeff
Site Experience FeedbackJun 18, 2026
Overall interaction was great. I was so excited i ordered the wrong bass initially lol. I called the expert and he was able to cancel it for me, now im just waiting for the money to be added back on my card but i ordered the bass i really wanted thanks to yall.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
AMS SHIPPING
Site Experience FeedbackJun 18, 2026
AMS site is awesome. Shipping is free and super fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rayo
Post-Delivery FeedbackJun 18, 2026
Process was easy but the website from AMS is usually slow. Overall is a good experience I have long time buying from AMS! :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 18, 2026
Good experience overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dare2care
Site Experience FeedbackJun 18, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Djbigmayo
Site Experience FeedbackJun 18, 2026
Nothing but good so far, I am forever a customer.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nick Black
Site Experience FeedbackJun 18, 2026
AMS has been there for me since I was in high-school. Always have the best payment plans available!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ROD
Site Experience FeedbackJun 18, 2026
I always have a great experience with AMS. You can great the gear you want really easy and fast without any hassle, Pluse you have many options with the payment plans they have to offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
My experience was great. The item I was looking for was in stock. Checkout was effortless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 18, 2026
So you know I ordered 3 items, I get notified the tuner may come later. Then the capo arrives as scheduled and I don’t know what’s going on with cable. No notification then all of sudden it shows up, all is good. Still no follow up with the tuner.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 18, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J Sizzle
Site Experience FeedbackJun 18, 2026
Every service I encountered was excellent with AMS! The payment plans are the biggest reason I shop with AMS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackJun 18, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Anon
Site Experience FeedbackJun 18, 2026
super frustrating to scour your website for an appropriate product only to find it sold out over and over and over again. Also if you can, it would be great to re instate the Gibson 18 pay plan.
- Overall Rating: 4
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AV
Site Experience FeedbackJun 18, 2026
Easy- no hassle
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jax
Site Experience FeedbackJun 18, 2026
This was a really quick experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blister
Site Experience FeedbackJun 18, 2026
Had some issues in chrome but went to edge and was good to go.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bugg Da OG
Site Experience FeedbackJun 18, 2026
Great Company I can't say nothing Bad about AMS.... They Help People Like Me to be able to afford equipment like this 💯
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sticks
Site Experience FeedbackJun 18, 2026
The site and company I’m pleased with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hanbone
Site Experience FeedbackJun 18, 2026
Over all AMS is definitely a great place to shop for any musician or starting musicians especially since dropping $ on gear paid in full can become very expensive especially if you are a gigging musician you want pretty decent equipment that is reliable and sounds good playing in front of crowds. Great place to shop for sure.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Eb
Post-Delivery FeedbackJun 18, 2026
Good experience. Just waiting on back ordered items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Billyz
Site Experience FeedbackJun 18, 2026
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benoit kabengele
Post-Delivery FeedbackJun 18, 2026
Nice
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
CJ
Post-Delivery FeedbackJun 18, 2026
Product was as described packed well only thing was fedex left it on the step instead on on my porch but so far I am loving it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
makkie
Post-Delivery FeedbackJun 18, 2026
Perfect transaction!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Johhny B
Post-Delivery FeedbackJun 18, 2026
I love my new Epiphone SG
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rons@1952
Post-Delivery FeedbackJun 18, 2026
I would highly recommend to friends. Fast easy dependable service. Was ordering a new case for a handmade guitar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Apia
Site Experience FeedbackJun 18, 2026
Had a nice experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lance
Site Experience FeedbackJun 18, 2026
My interaction was easy and user friendly
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jbone
Site Experience FeedbackJun 18, 2026
It was easy to use for any customer pretty straightforward with information about product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wail
Site Experience FeedbackJun 18, 2026
Was easy and had the item I wanted.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Çhitownshredder
Site Experience FeedbackJun 18, 2026
I found something I wanted but the one I was looking for wasn't in stock. The jackson minion rr silverburst
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Audio Guy
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SeVeRdsoul
Site Experience FeedbackJun 17, 2026
Overall I am very pleased with the ease of the checkout process and the product selection. I plan on making more purchases in the near future. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10