American Musical Supply Reviews - 4,712 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 90% |
Neutral | 7% | 7% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,295
Justice warrior
Post-Delivery FeedbackJun 12, 2026
Very satisfied with product that I received, prompt shipping on time ! Great selection of products. The pay and play is in excellent option thanks American music supply. Overall great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Fleabee
Site Experience FeedbackJun 12, 2026
Ordering was easy and had just what I needed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sean
Post-Delivery FeedbackJun 12, 2026
If your looking for top quality musical instruments and bummed out because we all know how expensive this industry is. I highly recommend AMS to everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CaseyLords
Site Experience FeedbackJun 12, 2026
Primarily a decent website however alternate colors on many of the guitars don't show unless specifically searched.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Morey#21
Site Experience FeedbackJun 12, 2026
Excelente todo muy buena experiencia al buscar lo que quería
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JBM
Site Experience FeedbackJun 12, 2026
Over all experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Layd
Site Experience FeedbackJun 12, 2026
Ordering with American Musical Supply is always quick and easy. I can usually find exactly what I want at a reasonable price with great payment options. I've been buying equipment from them for years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GeneO
Site Experience FeedbackJun 12, 2026
Great experience and great products. Very pleased with my experience and will return to buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IlonaD
Site Experience FeedbackJun 12, 2026
Fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chetan
Site Experience FeedbackJun 12, 2026
Very nice explanation about all products and very reasonable price. I am hundred percent satisfied. Moreover, you should provide more pictures for each product to get better experience from the customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonido Cuevas
Site Experience FeedbackJun 12, 2026
I love to know more about Dj Equipment
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Elvis
Site Experience FeedbackJun 12, 2026
My interaction with thus Website has been quite pleasant. Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PIGRIG007
Site Experience FeedbackJun 12, 2026
I went to the store in Tyler, TX to play the guitar I wanted... found it cheaper on here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jshaw
Site Experience FeedbackJun 12, 2026
Everything went smoothly. Website and check out was very easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackJun 12, 2026
Pretty smooth! I love it! About ten years I would order through the phone. Always had a great experience. And awesome costumer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank S
Site Experience FeedbackJun 12, 2026
I was purchasing a guitar for my son's birthday and the only hang up we had during the purchase was the speed of the website. It was frustrating having to click on something and then wait 5 to 10 seconds for the page to update. This happened multiple times and it made making changes to my cart frustrating as I would double click things thinking that it didn't register the first time.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Billy
Site Experience FeedbackJun 12, 2026
I think it went very well with the experience. Hopefully I will have some luck with my post office.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great experience smoother checkout
Site Experience FeedbackJun 12, 2026
First time buying experience was positive overall. I was a little disappointed with the credit check requirement and having to do multiple attempts for payment to go through.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Flyfsh
Post-Delivery FeedbackJun 12, 2026
Very cool to have options for financing. Lots of very good guitar choices too.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Dj Dub c
Site Experience FeedbackJun 12, 2026
Very great love doing buy with your company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T H A I A N
Site Experience FeedbackJun 12, 2026
That’s my favorite website to buy my dj stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Citta
Post-Delivery FeedbackJun 12, 2026
Purchased for my grandson. I’m very pleased with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Das732003
Site Experience FeedbackJun 12, 2026
Very easy to deal with, lots of options, fast shipping times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slapshot1978
Post-Delivery FeedbackJun 12, 2026
Bought a line six amp, got here very quickly and I am pleased with this amp
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Andy escobar
Site Experience FeedbackJun 12, 2026
Muy buen servicio en la pagina web
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Good mic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJun 12, 2026
Pretty good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KntkyBuzz
Site Experience FeedbackJun 12, 2026
It was a good experience. Everything is categorized well. It was not hard to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackJun 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cybill
Site Experience FeedbackJun 12, 2026
Easy to find and purchase. Very great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fozrod
Site Experience FeedbackJun 12, 2026
Everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bass man
Site Experience FeedbackJun 12, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodo
Site Experience FeedbackJun 12, 2026
Good 👍
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Missy
Post-Delivery FeedbackJun 12, 2026
These headphones are positively amazing. I also bought an app for my iPad to increase volume and bass. I happen to be 96% Deaf, bilaterally. It’s significant enough that I wanted headphones that could truly deliver. I did swallow hard at the price, so I called on a special phone I have, to ask if this was their recommendation , given my loss of hearing. ( lifelong) They assured me I had the correct pair chosen. So, the difference is pretty major, the wealth of sound❤️🔥 Very gratifying, instruments I don’t normally hear at all. The bass is rich, the piano and violin, which I received training in for a total of 18 years, means I go to bed with these on, after wearing them all day, I love it, the best❤️🔥❤️🔥❤️🔥
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tony Mac
Site Experience FeedbackJun 12, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dfowler4296
Post-Delivery FeedbackJun 12, 2026
this guitar play great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TD
Site Experience FeedbackJun 12, 2026
It was a little punch, like slow. But overall all no big deal. Once I figured it out and was patient everything went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shane
Post-Delivery FeedbackJun 12, 2026
Online ordering was very easy. Product arrived on time and well packaged. Overall, was a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Good service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Yasir
Post-Delivery FeedbackJun 12, 2026
Best of the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Curt
Site Experience FeedbackJun 12, 2026
Love ams
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tip
Site Experience FeedbackJun 12, 2026
Everything went well
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Clyde
Site Experience FeedbackJun 12, 2026
It was easier than other sites I passed before I came here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackJun 12, 2026
good experience no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Writer88
Post-Delivery FeedbackJun 12, 2026
It was a great experience. I will be purchasing again. I love the flexibility the payment plans allow. There is something for everyone and the communication is some of the best I have ever experienced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
David Arcila
Post-Delivery FeedbackJun 12, 2026
I recommend AMS for the good service in delivery and the availability of the products you need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Bugfrost
Post-Delivery FeedbackJun 12, 2026
Wordie my birdie
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 6
Noodogs
Post-Delivery FeedbackJun 12, 2026
Great overall purchase. Can't blame FedEx problems on the vendor!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 9
Kyle
Post-Delivery FeedbackJun 12, 2026
AMS is always on point and on time with everything. Great to work with and buy from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A