American Musical Supply Reviews - 4,709 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 91% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,274
Jay
Site Experience FeedbackJun 16, 2026
I liked the website very straightforward and to the point!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chet
Site Experience FeedbackJun 16, 2026
First time user and very impressed with the quality instruments at more than reasonable pricing. Also, the clear description of products and ease of checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tree
Site Experience FeedbackJun 16, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great site! Great Prices!
Site Experience FeedbackJun 16, 2026
It was easy to get around and find what I wanted on the site. I was however not able to access my wishlist.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Juan Marmolejo 1017 Gregory Pl #2 Scranton P.A 18504 carlosmarmolejo16@yahoo.co.uk
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tocket
Site Experience FeedbackJun 16, 2026
Everything was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddie
Site Experience FeedbackJun 16, 2026
It was nice and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackJun 16, 2026
Great Service!!!!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
BigC2123
Site Experience FeedbackJun 16, 2026
Everything went great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandma Lil
Site Experience FeedbackJun 16, 2026
Great website experience. But it wouldn’t accept my promo.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma Tee
Site Experience FeedbackJun 16, 2026
Overall great experience. Everything went smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Alfredo
Site Experience FeedbackJun 16, 2026
My interaction was flawless. I knew what I wanted and zoomed through the check out process!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
It was nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackJun 16, 2026
Overall a great experience and great price for my product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RDJ
Site Experience FeedbackJun 16, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackJun 16, 2026
Nice offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Turntable Genius
Post-Delivery FeedbackJun 16, 2026
🎧🎧🎧🎧
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
kochy
Site Experience FeedbackJun 16, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Checkout was easy, need promos.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackJun 16, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chona
Post-Delivery FeedbackJun 16, 2026
They have the best accommodation and easy to get a hold of some stuffs that needs to be done or fix
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Somewhat hard to checkout
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
this purchase was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JW1932
Post-Delivery FeedbackJun 16, 2026
I have been dealing with AMS for a while and they have good items that I be looking for all the time. They make it affordable for you to purchase and no credit check if you pick the right terms that is good for you. After I pay this off I’m gonna purchase more items that I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
joe
Site Experience FeedbackJun 16, 2026
i have no complaints. only praise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juve
Site Experience FeedbackJun 16, 2026
Quick and easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 16, 2026
So excited for all the instrumental music I bought from this great company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I liked the website it is always easy to work with. Keep up the good work
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Aaron
Site Experience FeedbackJun 16, 2026
I had a great experience. I wish I was able to give a larger down payment to help reduce my payments a month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ralph
Site Experience FeedbackJun 16, 2026
I knew what I wanted and AMS was an authorized dealer, end of story
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
All experiences , I’ve been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Other Bassman
Post-Delivery FeedbackJun 16, 2026
Easy ordering, quick delivery, quality product. This was the only site that had the correct product for my need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Vince V
Post-Delivery FeedbackJun 16, 2026
Had the product I needed when it was out of stock everywhere else. It was shipped immediately and I received it quickly and it was in perfect condition. Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Deerhunter
Site Experience FeedbackJun 16, 2026
I had a very good experience easy to purchase items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tommi v
Site Experience FeedbackJun 16, 2026
I love your store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Love watching the product reviews for guitar and bass. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DJ Al
Site Experience FeedbackJun 16, 2026
Great experience, very clear and strait forward!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kev D
Site Experience FeedbackJun 16, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowboy 3
Post-Delivery FeedbackJun 16, 2026
If I see something I want I'll call Dylan R and check it out always good customer service on time delivery I would recommend AMS to anyone and everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CC
Site Experience FeedbackJun 16, 2026
I am always delighted by American Musical Supply, and today is no exception! I have bought a PRS, a Taylor, two Alvarez guitars, an awesome VOX, a special tuner, and cables over the last 6 years. I recommend AMS to people each time they gaze at my guitars. To add to this, during my phone discussions with them, I am treated so respectfully, so kindly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saamm
Site Experience FeedbackJun 16, 2026
Smooth procces easy to find the product and the specifications. I love the options of payments and the flexibility.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackJun 16, 2026
Found what I needed. Easy checkout and fast shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Paul manning
Post-Delivery FeedbackJun 16, 2026
They made is simple to get what I have wanted and got it to me in 2 days they rock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beenobee
Site Experience FeedbackJun 16, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SKY203
Site Experience FeedbackJun 16, 2026
I was able to make this purchase because of the payment flexibility, and the 15% discount was helpful. Thank you AMS
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ricky
Post-Delivery FeedbackJun 16, 2026
My product was shipped to me in a very timely manner and once I received it I was very pleased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Popsredbeard
Site Experience FeedbackJun 16, 2026
My experience with AMS was, and always has been fantastic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Dylan
Post-Delivery FeedbackJun 16, 2026
Mi rev 5 llegó a tiempo y muy bien protegido realmente nuevo
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Peewee
Site Experience FeedbackJun 16, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10