American Musical Supply Reviews - 4,713 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
22 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 93% |
 Neutral | 4% | 4% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 7% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,224
DJ Lee
Site Experience FeedbackJun 23, 2026
We shall see
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roxi
Site Experience FeedbackJun 23, 2026
I am very excited for my new Bose speaker
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thumpy
Site Experience FeedbackJun 23, 2026
You’d have more sales if prepaid cards were accepted. I know many people who get their paychecks directly deposited to their cashapp. You don’t accept it
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Bart
Site Experience FeedbackJun 23, 2026
You had the item in stock and the specs were easy to verify. Other sites had very limited stock and made it difficult to determine which specific models were available. (HSS vs SSS)
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mull
Site Experience FeedbackJun 23, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aytraxsus
Site Experience FeedbackJun 23, 2026
Simple and easy would buy from again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KauaiKainoa
Site Experience FeedbackJun 23, 2026
Everything is set clear. No bad surprises. Shipping is a little costly, but super fast. But I do live in Hawaii, so yeah.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
I have been a customer for many years and they are fantastic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Great customer service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Nana
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dreamweaver SEVEN EYES DIAMOND OAK WATCHMAN OF THE EAST
Site Experience FeedbackJun 23, 2026
Greatest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Hard to get my promo
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Jamey
Site Experience FeedbackJun 23, 2026
The site was great, however, for some reason it kept declining my card even though there’s nothing on that card and it’s 100% available.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 23, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackJun 23, 2026
decent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TS
Post-Delivery FeedbackJun 23, 2026
It was meh
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 2
Joebob Peyton
Site Experience FeedbackJun 23, 2026
The website is always easy to navigate, by far my favorite music store website mostly because of the shipping speed compared to other ones. Great job as always!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackJun 23, 2026
Everything was solid as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenny
Site Experience FeedbackJun 23, 2026
Great experience…definitely going to spread the word to my friends
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
djroman
Site Experience FeedbackJun 23, 2026
alreday summit a survey never got my discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sellaseat
Post-Delivery FeedbackJun 23, 2026
The fact that you had a flexible payment plan for my item is what sold me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Emailed coupon code couldn't be copied and link didn't apply the coupon. Had to manually type it in which was a pain.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Lucky
Post-Delivery FeedbackJun 23, 2026
I received the item on time…I recommend this company with all my musical colleges..thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JohnO
Site Experience FeedbackJun 23, 2026
Great 👍...always Great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chico
Site Experience FeedbackJun 23, 2026
I've been looking to pull the trigger finally did
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan the man
Site Experience FeedbackJun 23, 2026
My experience was extremely excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grünsdenbördt
Site Experience FeedbackJun 23, 2026
Super quick and simple. First order from here, and as long as the execution goes as well as the order I’ll definitely be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tam
Post-Delivery FeedbackJun 23, 2026
I was looking for a Frame drum to either actually learn or just mess around with my own beats. I didn't want spend a lot of money while I am testing the waters, so to speak. I saw AMS had the best price (outside of sites that I was weary of). I had never heard of AMS and researched before ordering. They had good reviews so I took a chance. I am well satisfied with the quality and the service. I will use them when I am ready for a bigger drum and will highly recommend them to my friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
T-Beaune
Site Experience FeedbackJun 23, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sabino
Site Experience FeedbackJun 23, 2026
9195368602
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cam Nash
Site Experience FeedbackJun 23, 2026
I thi n k that should be more discount codes and faster loading speeds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T PURCELL ( AXE GRINDER )
Post-Delivery FeedbackJun 23, 2026
I had an overall good experience but I have a few friends.There are going to check you guys out in the near future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Class
Site Experience FeedbackJun 23, 2026
Add film equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chadwick White
Site Experience FeedbackJun 23, 2026
It was easy and good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJay 360
Post-Delivery FeedbackJun 23, 2026
Adding on another quality wireless mic system for outdoor wedding ceremonies. Purchase was smooth as always and the Rhodes wireless pro system did the job well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deac
Site Experience FeedbackJun 23, 2026
My overall experience with A m s was excellent
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gerardo
Site Experience FeedbackJun 23, 2026
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ams supply
Site Experience FeedbackJun 23, 2026
Everything is so smooth and awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cody
Site Experience FeedbackJun 23, 2026
Loved it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DJ Vernon
Post-Delivery FeedbackJun 23, 2026
My first experience with American Musical Supply was Great, I had a party to DJ for and four days before the party they asked if I could record it onto a cd, I did not have a cd recorder or the money for a recorder, a friend of mine told me about American Musical Supply, I was able to order a recorder that came super-fast and it was easy to order, since then I a subwoofer, microphones, lights, etc., placing, tracking and delivery was fast. My most recent purchase was a usb recorder and I love it, I give them 100 thumbs up, and I would recommend them to anyone that needs musical supplies. 👍👍👍👍👍👍👍👍👍👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dj
Site Experience FeedbackJun 23, 2026
Pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AraV
Post-Delivery FeedbackJun 23, 2026
Very fast delivery! I love the payment options. I was able ti get what I needed ASAP. Great quality as well! I already recommended the site to other people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jacob
Post-Delivery FeedbackJun 23, 2026
Everything I want is always available to ship immediately or within a couple days at most. the prices are as good or better than the alternatives and the shipping time beats everyone else by a mile. Absolutely recommend.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Shabz
Site Experience FeedbackJun 23, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 23, 2026
Great interation
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jk
Site Experience FeedbackJun 23, 2026
I had to order 2x my first order cancelled so IDK y
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Pete
Post-Delivery FeedbackJun 23, 2026
I would recommend your company and your products to all my friends. Had good response. The things I got worked wonderful, like doing business with you because you help people get the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alystarnyte1
Site Experience FeedbackJun 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
david g.
Post-Delivery FeedbackJun 22, 2026
AMS always has what i need with speedy shipment, the payment plan is the main reason i use AMS, without that i wouldnt be able to afford most things i need .AMS is a blessing for musicians.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10