American Musical Supply Reviews - 4,702 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 93% |
 Neutral | 4% | 4% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 91% |
Neutral | 7% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,182
Stan
Post-Delivery FeedbackJun 25, 2026
Bought a Taylor Guitar and needed a Tuner
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
J Stone
Site Experience FeedbackJun 25, 2026
All Good! Fast & Smooth!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackJun 25, 2026
I love AMY'S no interest payment plans! Yessss!
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Knight Eyed
Site Experience FeedbackJun 25, 2026
The only thing I would say is I thought I was getting 20 off for subscribing. Still love AMS though company was always great to me back when I was in a band. I am starting to upgrade my gear now wanna get back into it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
raefnal
Site Experience FeedbackJun 25, 2026
I had an overall easy and simple experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackJun 25, 2026
All around great experience..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
My experience with American Musical has been fantastic since we started purchasing from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Redrooster
Site Experience FeedbackJun 25, 2026
I love AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Legend
Site Experience FeedbackJun 25, 2026
My experience was delightful quick, and most of all most satisfying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Burns9806
Site Experience FeedbackJun 25, 2026
Was a great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pale Horse
Site Experience FeedbackJun 25, 2026
Ordering with American music supply is always simple. Great selection and payment options.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bigwitch
Site Experience FeedbackJun 25, 2026
Website seems to move slower than others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
It’s always been efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Basilk
Site Experience FeedbackJun 25, 2026
I have wanted this guitar and found 1
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Andy
Site Experience FeedbackJun 25, 2026
Very easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 25, 2026
I love AMS!!!! I have purchased 3 guitars from you guys and all have been great experiences
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JP
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Serena
Site Experience FeedbackJun 25, 2026
Very smooth buying experience
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DJ Crush
Site Experience FeedbackJun 25, 2026
Came on looking for a cart to make moving my DJ equipment easier, and found something that can make it easier as well as give me a station to use for set up instead of a table.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Haaaa-waiian’
Site Experience FeedbackJun 25, 2026
First time
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Byrd
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Champ34
Site Experience FeedbackJun 25, 2026
Easy transaction and good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ HEKTIK
Site Experience FeedbackJun 25, 2026
Great service! Items arrived on time, will be back to purchase more gear!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chosen1ne
Site Experience FeedbackJun 25, 2026
Experience was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Just got what i wanted and checked out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
My purchase experience with extremely well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary DLos Santos
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dallas
Site Experience FeedbackJun 25, 2026
Thank awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
asafar
Post-Delivery FeedbackJun 25, 2026
Been buying from American Music for a long time the reason you can have the price split to monthly payments without interest and I get my orders delivered fast because they are close to where I live.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gio
Site Experience FeedbackJun 25, 2026
it was a little slow but overall ok.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ct
Site Experience FeedbackJun 25, 2026
The interaction with the website was very good
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
bg17
Post-Delivery FeedbackJun 25, 2026
AMS had the snare I had been looking to buy for a while. Their $15 coupon sealed the deal for me, knowing it would ship quickly and arrive in a couple of days.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Hector
Site Experience FeedbackJun 25, 2026
It is great place to get my music instruments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChefDoom
Site Experience FeedbackJun 25, 2026
American musical has been a catalog that has graced my home since I was 12 yrs old. I'm 40 now. Never had a bad experience. Always a great selection and has allowed me to purchase my dream guitars due to their payment plans. I will always recommend this website/company and have constantly for years. Thanks again guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guitarphenom
Post-Delivery FeedbackJun 25, 2026
Great selection and flexible terms
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
This is my third purchase from AMS.I plan on making a few more purchases in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edmodo
Site Experience FeedbackJun 25, 2026
The website has been just simply outstanding!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yaqui pulido
Site Experience FeedbackJun 25, 2026
The ítem item I was looking for it was out of order but I found something else I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aaron
Site Experience FeedbackJun 25, 2026
very clean process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Live Lab
Site Experience FeedbackJun 25, 2026
Consider investing in AI for customer comparison and item research to add value and efficiency to shopping
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Wjones
Post-Delivery FeedbackJun 25, 2026
The Spark go is a great practice amp. It can be used in many diffeways. A learning tool, practice amp, Bluetooth speaker and many others. I would highly recommend this product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Over the years all of my purchases have been smooth.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rich
Post-Delivery FeedbackJun 25, 2026
Quick timely delivery and no hassle purchase
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Geo
Site Experience FeedbackJun 25, 2026
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Customer Service is incompetent. Product was defective.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1