American Musical Supply Reviews - 4,692 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
22 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 7% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,145
Johnnie
Site Experience FeedbackJun 28, 2026
Great 👍🏼
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TonyT
Post-Delivery FeedbackJun 28, 2026
Great experience. I always recommend this site for gear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ez country
Site Experience FeedbackJun 28, 2026
Very good understanding of order and payment
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Daisy
Site Experience FeedbackJun 28, 2026
All seems good right now. No complaints. I do love the fact that you guys know and understand that working musicians usually don't have terrific or much credit, as no one will give us any. Thank you for that. I went through a very tough divorce, and credit was trashed. Now playing is my only source of income, so this helps.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alrightslash
Site Experience FeedbackJun 28, 2026
No bad comments everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Musicallday
Site Experience FeedbackJun 28, 2026
Every TV ing was great except a takes a long time for pages to load
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay Tunes
Site Experience FeedbackJun 28, 2026
It was all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Search function on site could use improvement as well as the checkout experience
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Pete
Post-Delivery FeedbackJun 28, 2026
I bought the Shure wireless system and cable used them on 2gigs already system works perfectly I’m very happy the six month pay plan is awesome. I bought a Rcf sub. And now the Shure wireless. Delivery was basically the next day and able to use on my gigs that weekend very happy with customer service and quality of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ahale
Site Experience FeedbackJun 28, 2026
Great transaction. Love dealing with this company. So far everything I’ve ordered from here has been perfect and just what I had in mind.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jameson
Post-Delivery FeedbackJun 28, 2026
AMA always sticks to their word and if you need to speak with someone they are available and ready to answer any questions you have. Their financing plans are so accommodating and I have yet to find a comparable company that meets this level of service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Drum&sing4u
Site Experience FeedbackJun 28, 2026
Great company. I would recommend longer no credit options for people.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Every shopping experience with AMS is a positive one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Treddy1124
Site Experience FeedbackJun 28, 2026
My overall experience is good, everything went extremely well and fast
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
JC
Site Experience FeedbackJun 28, 2026
I found what I wanted at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Curt
Site Experience FeedbackJun 28, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ NOCTURNAL
Site Experience FeedbackJun 28, 2026
I LOVE THIS PLACE ALL MY DJ STUFF COM FROM AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J Beau
Post-Delivery FeedbackJun 28, 2026
I was very surprised and pleased!! I will definitely recommend y’all to everyone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Me
Site Experience FeedbackJun 28, 2026
Quick and easy works for me
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 28, 2026
it was a pleasent expeirecne shooping here and i woudl defenitley come back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TKellems
Post-Delivery FeedbackJun 28, 2026
I have been ordering from AMS for at least 2 years.myson is a guitar enthusiast and we have ordered 4 guitars and 1 hard case so far. We have been highly satisfied with the payment options, the ease of ordering, speed of shipping and the friendly customer service. We will most definitely be ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Doc
Site Experience FeedbackJun 28, 2026
Always great products at great prices. Shipping is always fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luisgill27
Site Experience FeedbackJun 28, 2026
everything was amazin, the time i place an order here, was smooth! I even recommend this page to a friend
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marley
Site Experience FeedbackJun 28, 2026
Interaction went well. Very happy with payment plans and general feel of the website. Checkout is a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackJun 28, 2026
I’ve purchased from AMS about 4 times & I’ve loved it. The payment plans are amazing. I’ve recommended at least 3 people this website and each has purchased from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PAULE
Site Experience FeedbackJun 28, 2026
A great experience all around!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ant
Site Experience FeedbackJun 28, 2026
The website has been very easy to use. It is user-friendly and very straightforward making it easier to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nelson
Site Experience FeedbackJun 28, 2026
No e tenido problemas con la pagina tod es muy simple y facil de entender.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tacoman
Site Experience FeedbackJun 28, 2026
It was pretty smooth I enjoyed it quite easy even for somebody like me
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Blackwaterjo
Site Experience FeedbackJun 28, 2026
Overall interaction was great and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackJun 28, 2026
Love that it was free shipping. I’m sure the amp is fairly heavy. Well done guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Dr Mike
Site Experience FeedbackJun 28, 2026
American Musical Supply is my go-to source for all of my personal and my band's equipment. The site load times could be improved. I would also like to see a line at checkout to redeem Reward Points.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Easy transaction
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Georgie585
Post-Delivery FeedbackJun 28, 2026
Affordable options, quick delivery, 0 interest, this company you must try
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Corndog
Site Experience FeedbackJun 28, 2026
been playing for 15 ish years on the same guitar. this is my first time getting my own rig. you guys made it easier with the payments
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackJun 28, 2026
It was all good,no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MD
Post-Delivery FeedbackJun 28, 2026
Easy checkout. Decent availability of products. I liked the options to pay over time.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Professional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jbone86
Site Experience FeedbackJun 28, 2026
always a pleasure with AMS they make it affordable for musicians to buy high cost gear which is awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skipper
Post-Delivery FeedbackJun 28, 2026
Great purchase. Easy transaction. My purchase arrived on-time and was exactly what I ordered.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Rob
Post-Delivery FeedbackJun 28, 2026
It was a very easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bull313
Site Experience FeedbackJun 28, 2026
Great as usual!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yorick the king maker
Post-Delivery FeedbackJun 28, 2026
Easy to order and their delivery is on time like promised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Will
Site Experience FeedbackJun 28, 2026
I’d like more equipment options. I find myself bouncing between Sweetwater and you guys. I’d prefer to go with you because of your financing
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sexysax77
Site Experience FeedbackJun 27, 2026
Descriptions of the product could be better
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackJun 27, 2026
I loved the low price and free shipping but the website does lack presentation and could use more a more modern style/design it’s a bit too sophisticated or sterile if it was more simple like Sweetwater I feel it would be much more trustworthy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJB1965
Post-Delivery FeedbackJun 27, 2026
Ordering from AMS is super easy. I find what I want, put it in my cart, choose my payment plan and 2 days later it's here. I like American Musical Supply primarily for 2 reasons. The no interest payment plans are much better than using Affirm or other BNPL plans, and the fast shipping. It normally takes 2 days to get something. They don't have quite the selection of products or brands like the big music store in Ft Wayne Indiana, but they are getting new brands in all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nighthawk
Site Experience FeedbackJun 27, 2026
First time just hope product suits my quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10