American Musical Supply Reviews - 4,718 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 91% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,222
Ronnie P
Site Experience FeedbackJun 20, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Strange1ne
Site Experience FeedbackJun 20, 2026
interaction and transactions was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Matt n
Site Experience FeedbackJun 20, 2026
You guys are awesome!! Very helpful with any issues I've had and easy to navigate the website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
William H
Site Experience FeedbackJun 20, 2026
Really appreciate the opportunity to make the financing & deal making easy & seamless for me as an artist. The tools I depend on to make my art are not always easy to obtain in a one off purchase. Having a company like this makes all the difference in having access to gear and it staying on the shelf for someone like me in an economy that has not made it easy on developing & aspiring artists.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 20, 2026
Best place to purchase gear. I have missed a payment or two before and these guys don’t harass you. The are understanding and very easy to work with as long as you communicate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pikaro
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 20, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Djchris
Site Experience FeedbackJun 20, 2026
Great opportunity
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zo
Site Experience FeedbackJun 20, 2026
Excellent...Been rolling with AMS for a while
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Studio 333
Post-Delivery FeedbackJun 20, 2026
So far I’m happy with this company
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Ytghhdhy
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
JKC
Site Experience FeedbackJun 20, 2026
Just love shopping on your site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Wunk
Site Experience FeedbackJun 20, 2026
The only online company I use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bama
Site Experience FeedbackJun 20, 2026
I love American musical
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leach
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eellox
Site Experience FeedbackJun 20, 2026
It was easy. They finally had it, I bought it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
The interaction was good.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Buttered Beats
Site Experience FeedbackJun 20, 2026
I’m happy with the way it went for the purchase
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Eddie
Site Experience FeedbackJun 20, 2026
I love this website because it gives me what I need when I need it. Thank you so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Duartech
Site Experience FeedbackJun 20, 2026
Good service anda amazing shipping
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bunky
Site Experience FeedbackJun 20, 2026
Well, most of the stuff I had already ordered from you guys before and unfortunately, my speakers, my light controller, my laptop, and my sure wireless mics were all stolen from a job. I was doing at a bar so I had to re-order things they didn’t take my receivers of my mics, but they took my mics. Hopefully, I can replace just the mics that would be my next purchase but thank you. I bought all my DJ and Karaoke equipment from you guys in the past and will continue to do so. AMS has always treated me great fast shipping great service my number one go to for everything I need for my DJ business as well as I play music as too guitar banjo base. Love you guys love the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackJun 20, 2026
I really don’t have any thoughts on improving the website for American music supply. It’s top notch and obviously written by a very professional group of code writers. If it’s working, leave it alone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Larry Christopher
Site Experience FeedbackJun 20, 2026
I have been buying from AMS for over 15 years now. Here is a good reason for that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Post-Delivery FeedbackJun 20, 2026
Very good experience dealing with this company. Product was delivered on time and in great condition. Would definitely order from here here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DjSliQs
Site Experience FeedbackJun 20, 2026
I’ve been purchasing from American Musical Supply for over 15 yrs now. No complaints. Thank you guys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lyndsay
Site Experience FeedbackJun 20, 2026
Very easy to navigate and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackJun 20, 2026
Always had a easy time ordering for ams and will continue to do so
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
It was delightful
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Les
Post-Delivery FeedbackJun 20, 2026
...been shopping/buying from AMS for many years...never had a problem and always great to do business with...always excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dejector63
Post-Delivery FeedbackJun 20, 2026
What’s my two orders I just placed. They came super fast and I was absolutely floored with how quickly they were at my door.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Buck1
Post-Delivery FeedbackJun 20, 2026
AMS has great ways to pay the bill and I've always found the items in stock...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Looper man
Site Experience FeedbackJun 20, 2026
I always have a great experience when I order from AMS it’s my go to for ordering musical items! I can go to guitar center 17 miles away but their customer service in stores is bad. Now I only shop here online !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Post-Delivery FeedbackJun 20, 2026
AMS was spot on as usual. Can't wait for my next purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Johnny
Post-Delivery FeedbackJun 20, 2026
You have great products and well worth the money and you have payment plan's that helped me out tremendously and it got to me pretty quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jay
Site Experience FeedbackJun 20, 2026
Easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slice
Site Experience FeedbackJun 20, 2026
Everything perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Lion4Jesus
Post-Delivery FeedbackJun 20, 2026
Upcoming DJ and love my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Castillo
Post-Delivery FeedbackJun 20, 2026
Ha sido una buena experiencia en cuestión de atención al cliente y compra, me ayudaron mucho con el pedido
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tward
Site Experience FeedbackJun 20, 2026
Very nice website, alot of information on the products and you can see the ratings clear.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Obiekeyz
Site Experience FeedbackJun 20, 2026
It was easy to navigate the site for what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sophia
Site Experience FeedbackJun 20, 2026
I am excited to get my mpc for my son
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tere
Site Experience FeedbackJun 20, 2026
I’ve had nothing but positive experiences with this company. I’ve ordered musical supplies multiple times using their easy payment plans, and every purchase has gone smoothly. The payment process is simple, my orders have arrived without any issues, and I’ve never had a problem with customer service or shipping. The flexible payment options make it much easier to get the equipment I need, and I definitely plan to keep shopping here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Mann
Site Experience FeedbackJun 19, 2026
Excellent process from start to finish
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesus
Site Experience FeedbackJun 19, 2026
Easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Torts
Site Experience FeedbackJun 19, 2026
It’s an easy site to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mookus74
Site Experience FeedbackJun 19, 2026
It was fantastic I really happy with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
iHollowman
Site Experience FeedbackJun 19, 2026
Good experience, I'm very happy with the payment options, especially the no credit check. I bought this Les Paul for my dad for Father's Day and once I pay it off, I'll definitely be ordering more gear, as long as I actually receive the guitar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Very easy to understand and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob B
Site Experience FeedbackJun 19, 2026
Very happy to find the guitar I wanted with the 3 options of new, minor blemish, and scratch and dent to make my choice more affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tune
Site Experience FeedbackJun 19, 2026
I love AMS! I don't have any complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10