American Musical Supply Reviews - 4,712 Post-Delivery Reviews - 9.6/10
American Musical Supply Rating
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22 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 4% | 4% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 23,220
Online Shopper
Site Experience FeedbackJun 22, 2026
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alystarnyte1
Site Experience FeedbackJun 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
david g.
Post-Delivery FeedbackJun 22, 2026
AMS always has what i need with speedy shipment, the payment plan is the main reason i use AMS, without that i wouldnt be able to afford most things i need .AMS is a blessing for musicians.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ConradF
Site Experience FeedbackJun 22, 2026
The only thing remotely close to a problem i had was that it seemed alittle laggy on my phone, and a have an S24.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spaceman
Post-Delivery FeedbackJun 22, 2026
Awesome experience as always.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ron E
Site Experience FeedbackJun 22, 2026
It was smooth and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swanga DaMangla
Site Experience FeedbackJun 22, 2026
Selection and checkout process was fairly easy. Wide Selection of products to choose from. Will be shopping again depending on quality of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ KARK
Site Experience FeedbackJun 22, 2026
Very easy to use. Great payment plan options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Post-Delivery FeedbackJun 22, 2026
I was just conversing with my brother and he had mentioned AMS. I was like bro i’ve never ordered anything from there before and he was like do it!! They are amazing and he was right! My stuff got here immediately and im super excited to try it out and order more stuff!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Salchicha
Site Experience FeedbackJun 22, 2026
A little difficult to navigate on a phone but other than that it’s easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Relentless4EVA
Site Experience FeedbackJun 22, 2026
Firstly there’s no bad. I’m working on my credit actively and didn’t think I would be able to actually order without paying in full
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Montoya
Site Experience FeedbackJun 22, 2026
Everything was so good!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
I have made a lot of purchases from Ams and have been satisfied with all my purchases
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Thumper6977
Site Experience FeedbackJun 22, 2026
AMS always has the best selection and prices along with payment options. This is the only place I buy my music gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J Beaux
Site Experience FeedbackJun 22, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Great company!! Great prices incredible shipping!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bigcountry
Site Experience FeedbackJun 22, 2026
Everything was good until I got ready to check out and I didn’t see a promo code for a discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny
Post-Delivery FeedbackJun 22, 2026
I purchased a Jackson king V. I absolutely love it. This is not my first guitar from AMS. I will be buying more. AMS is a great company. They put guitars in the hands of people who would not be able to purchase one. With their no credit check and affordable payments. They understand the reality of the world we live in. Awesome customer service. I won’t buy a guitar from any where else. They put their trust in me so I will always put my trust in them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Great products at great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DJ BR
Site Experience FeedbackJun 22, 2026
I always turn to American Music Supply for my DJ equipment needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mothy
Site Experience FeedbackJun 22, 2026
It was amazing I have been ordering equipment from this site over seven years now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Lenny
Site Experience FeedbackJun 22, 2026
First cluster service agent was not really helpful. The second guy I spoke to was more helpful and then I went online and made my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Guru
Site Experience FeedbackJun 22, 2026
I had a great experience as I always do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GK
Site Experience FeedbackJun 22, 2026
My experiences have always been positive and easy. I just inquired about whether or not a certain gig bag would securely hold my newly purchased Guild D240E Dreadnought. I didn’t see that info in the description but did send in my question a few minutes ago.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paige
Site Experience FeedbackJun 22, 2026
I found the product I was looking for, and it took awhile for my discount to arrive in my email, but after it did I could take advantage of this being my first purchase.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Bassman
Post-Delivery FeedbackJun 22, 2026
I gotta tell you about my experience with American Musical Supply because honestly, it was really solid and I'd send anyone I know there without hesitation. Like, overall? Top-tier. But let me keep it real with you and give you the full picture. The shopping experience was smooth, the selection was great, the pricing was competitive, and everything came through the way it was supposed to. No surprises, no damage, no drama, just got what I ordered and it was right. That alone puts them ahead of a lot of places these days. Now here's the one thing I gotta mention, and I'm only bringing it up because it's worth knowing. The first customer service rep I got? He was trying to be a little too clever, if you know what I mean. A bit of a wise guy. Nothing ruined the experience, but it definitely was not the vibe you want when you're spending your money somewhere. It felt like he wasn't taking the interaction seriously, and that left a little bit of a sour taste at first. But here's the thing, outside of that one guy, everything else was excellent. So I wouldn't let that one interaction be the reason you avoid them. The rest of the experience more than made up for it. Would I go back? Absolutely. Would I recommend them to a friend? 100% yes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Bkl
Site Experience FeedbackJun 22, 2026
Nothing bad to say. Perfect company , i have used them exclusively for 10 years now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanilla Gorilla
Site Experience FeedbackJun 22, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJun 22, 2026
Quick, easy, found what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tanya
Site Experience FeedbackJun 22, 2026
I love they give the option for people to have a chance of payment option
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ron
Site Experience FeedbackJun 22, 2026
I have only good things to say about this experience and past experiences as well. I've purchased numerous items from AMS and am quite pleased with the quality and the ease of use of the Website. Thank You AMS for a good experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
djval2021
Site Experience FeedbackJun 22, 2026
Thanks for having realistic financing options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dreà
Site Experience FeedbackJun 22, 2026
Great experience!!!...great way to acquire quality equipment and pay as u play!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ozzy
Site Experience FeedbackJun 22, 2026
Super quick and easy!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Em
Site Experience FeedbackJun 22, 2026
Had an excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ ButchKidd
Site Experience FeedbackJun 22, 2026
Easy peazey
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FLAMES420
Post-Delivery FeedbackJun 22, 2026
Product arrived on time, product exceeded my expectations, and the agents are always kind, never had an issue with anything. Have purchased lots of equipment from them, they are my goto for music equipment. 🤘🏻🤘🏻
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Necie
Site Experience FeedbackJun 22, 2026
I have never seen an electric strain wonder in my life and I’m so happy to get one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Franklin
Site Experience FeedbackJun 22, 2026
All good - easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dandelion Gutz
Site Experience FeedbackJun 22, 2026
Easy. Affordable. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJun 22, 2026
Smooth experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boogie’
Site Experience FeedbackJun 22, 2026
I don’t have nothing to share but I’d love to be sponsored or trying thing for ams
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jbone
Post-Delivery FeedbackJun 22, 2026
I loved the whole experience will do again soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kb
Site Experience FeedbackJun 22, 2026
Looking for studio gear and it's nice price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
derrick
Site Experience FeedbackJun 22, 2026
its always good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackJun 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big gun
Site Experience FeedbackJun 22, 2026
Led lamp lighting
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryan M
Site Experience FeedbackJun 22, 2026
The process was quick easy and did exactly what I thought it should do. Thanks for making this a headache free purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10