Skip to main content

Albee Baby Customer Reviews

Albee Baby holds a 9.3/10 overall rating and 830 verified post-delivery reviews on Bizrate.

Albee Baby logo
Certified
Most Current Certification:
Aug 13, 2026
Albee Baby is an online retailer that offers a wide selection of all the products for your baby's need at a fair prices.

Albee Baby Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Albee Baby

2025 Winner Circle of Excellence

12 years

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 830 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%86%
Neutral rating icon

Neutral

6%6%
Negative rating icon

Negative

7%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.9 out of 10

Site Experience Feedback - 2,890 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%88%
Neutral rating icon

Neutral

11%10%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

Recent Reviews for Albee Baby

Showing 1 - 50 of 3,720

  • Dar

    Site Experience Feedback

    Aug 12, 2026

    I had such a great experience with Albee Baby! The website was super easy to navigate, I found the Maxi-Cosi Pria Max quickly, and the price was amazing. Checkout was quick and hassle-free. I’m really happy with my purchase and would definitely shop with Albee Baby again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alicia C.

    Site Experience Feedback

    Aug 12, 2026

    Albee was very easy to navigate and the checkout process was seamless. They have a wide selection and I am satisfied with my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Candela513

    Site Experience Feedback

    Aug 12, 2026

    Excellent website and discount for military.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Michael S

    Site Experience Feedback

    Aug 12, 2026

    good- ease to buy, lots of available options, well priced bad- nothing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Albina

    Site Experience Feedback

    Aug 12, 2026

    i really enjoyed with my -15% discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Malky

    Site Experience Feedback

    Aug 12, 2026

    I had a question about the retreat and customer service helped me right away. They were very clear.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • mary

    Site Experience Feedback

    Aug 12, 2026

    love the website and love the store in NYC

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trin1990

    Site Experience Feedback

    Aug 12, 2026

    Such a great selection of brands to choose from with great deals!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tehreem

    Post-Delivery Feedback

    Aug 12, 2026

    Excellent experience

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jk

    Site Experience Feedback

    Aug 12, 2026

    Good although I couldn’t use my healthcare discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kesls

    Site Experience Feedback

    Aug 11, 2026

    Great experience, will be buying from albeebaby again in the future!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kels

    Site Experience Feedback

    Aug 11, 2026

    I have had an amazing experience shopping with Albee Baby! I ordered my Nuna EXEC car seat from them and absolutely love it. Shipping was incredibly fast, and the website made the entire ordering process so quick and easy. I also recently ordered a stroller and cannot wait for it to arrive! As a veteran, I am especially grateful for Albee Baby’s generous military discount it truly means so much. I will definitely continue shopping here for my baby and children’s needs!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nala Beans

    Site Experience Feedback

    Aug 11, 2026

    Very satisfied with my site interaction. Incredibly thankful Albee offers military discount. I am so excited for my Uppababy Kona!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CBear

    Site Experience Feedback

    Aug 11, 2026

    Easy ordering. Product I ordered was listed on friend's registry and I did a google search to find a good price paired with a high rakuten rebate

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Smooth

    Site Experience Feedback

    Aug 11, 2026

    Everything was smooth and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 11, 2026

    Good selection of products, but the search feature isn't the best with looking for specific products. It could be better.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • StrollerParent

    Site Experience Feedback

    Aug 11, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • P

    Site Experience Feedback

    Aug 11, 2026

    Fast and easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Raaachh

    Site Experience Feedback

    Aug 11, 2026

    It was overall a good experience, good discount on the item I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 11, 2026

    I was really excited to try the Cyber Callisto T. Albee baby was one of the only merchants to have this item early, and ready to ship! I was already excited to order, but even happier that as a medical professional, our family was given a discount. I could not be happier with this entire transaction and will be ordering in the future. I also LOVE this product!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 11, 2026

    Good expweience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jazzy

    Site Experience Feedback

    Aug 11, 2026

    Just love the option of doing PayPal on some of my purchases I’ve purchased products from here for my recent pregnancy which is now and my last two pregnancies. One 5 years ago and other 7 years ago! Oh also love that there is military discount that makes a huge difference!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 11, 2026

    Very disappointing customer service and return policy I would not purchase from a company again that does not offer a reasonable or straightforward return process. I accidentally ordered the wrong stroller. As soon as I realized my mistake, I contacted the online support team and then called customer service shortly afterward. I was able to reach someone fairly quickly, which I appreciated. However, I was told that even though the stroller had not yet left the warehouse, they could not change the order to the stroller we had originally intended to purchase. The two strollers were similarly priced and looked extremely similar, at the time I thought the primary difference was the color, which is how I missed the mistake when placing the order. I completely understand that I made the mistake, but I was very disappointed that there was nothing that could be done while the order was still sitting at the warehouse. What was especially frustrating was being told that it was "not a big deal" and that I could simply return it and pay the shipping cost. To me, this was a big deal. This was a purchase of nearly $1,000, and we had spent months researching and testing strollers before finally deciding which one we wanted. With a 10-month-old baby, I had been thinking about this purchase for over a year because I did not want to spend that much money on something unless I was confident it was the right stroller for us. I had noticed the option to pre-purchase return shipping when placing the order but I was confident this was the stroller I wanted. Unfortunately, I later realized I had selected the wrong stroller. The customer service representative did eventually offer to provide a $30 prepaid return label, which I appreciated. However, that label was never included with the stroller. After receiving the stroller and reading through the complete return policy, we ultimately decided not to return it because we had no clear way of knowing what the total return cost would be. It appeared that we would not know the final cost until the stroller was received by the company. We were not comfortable taking the risk that returning a stroller of this size could cost hundreds of dollars, leaving us without a stroller and still needing to purchase another one. The stroller itself is nice enough that we decided to keep it, but the overall experience was extremely frustrating. I understand that policies exist and that the original mistake was mine. However, when an order has not even left the warehouse, I believe a company should have some ability to help a customer correct an obvious ordering mistake—especially on such a large purchase. Lesson learned for me. I will be much more careful about where I purchase baby products in the future. I will also be recommending that friends and family shop at a physical store or a company with a more customer-friendly return policy and better support when making large baby-product purchases. The stroller may be fine, but the customer service and return experience left a very negative impression.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • sohappy

    Post-Delivery Feedback

    Aug 11, 2026

    easy online shopping experience for exactly the item i needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Chakra

    Post-Delivery Feedback

    Aug 11, 2026

    The box arrived damaged. Also the delivery time was very long. We wanted a larger car seat for my son. The previous one was too cramped. We were waiting for this new car seat so we could plan a trip. Because of the delay and the package arriving so late, we missed travelling completely. We had applied for vacation and it didn't work out, so we were disappointed. The carton as well was damaged, I took pictures of it. It also seemed like an open box , because the tapes on the box seemed to have been tampered with.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Monica

    Site Experience Feedback

    Aug 11, 2026

    User friendly website. Did everything on my phone in less than 10 minutes! Will definitely be looking at Albee baby before purchasing any other baby items!

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Carol S.

    Site Experience Feedback

    Aug 11, 2026

    Website easy to navigate. Offers discount for medical professionals. Very pleased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Carter

    Site Experience Feedback

    Aug 11, 2026

    The site was overall very clear, but it wasn't immediately evident to me that my purchase did actually earn the Albee Baby rewards. Perhaps a pop up after the purchase confirming that would have been beneficial.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AK

    Site Experience Feedback

    Aug 11, 2026

    very simple, fast, clean, crisp website and buying process.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • First time buyer

    Post-Delivery Feedback

    Aug 11, 2026

    Purchased from albeebaby from a baby shower registry. Website was easy to navigate. Was able to apply and be approved within minutes for the Healthcare worker discount, very simple process. Order arrived within delivery time frame.

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ellie

    Site Experience Feedback

    Aug 10, 2026

    Good, but bit confused since I bought open box product and it still wanted me to add insurance(and it said no return or exchange) Hopefully it does not have damage as it says

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Clart

    Site Experience Feedback

    Aug 10, 2026

    My purchase through Albeebaby was very smooth. The website was clear and I really appreciate the 20% healthcare worker discount!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Aug 10, 2026

    It was good, I’m not sure how to see my rewards points money cash back though. Hoping the shipping is fast, that’s why I went with Albee it said faster than others but once I got on the site it said give 2 weeks.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mother E

    Site Experience Feedback

    Aug 10, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Addy

    Site Experience Feedback

    Aug 10, 2026

    Loved it. Very easy. Love being able to find exactly what I want and see suggested accessories.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 10, 2026

    Easy fast experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 10, 2026

    Good military discount

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dali

    Site Experience Feedback

    Aug 10, 2026

    Overall, I had a very good experience. The website was easy to navigate, the product information was clear, and the checkout process was straightforward. I also really appreciated the rewards program, which made purchasing the car seat from Albee Baby especially attractive. I didn’t experience any major issues during the purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Aug 10, 2026

    Order process locked up initially. Second attempt was successful.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Amy

    Site Experience Feedback

    Aug 10, 2026

    So pleased with how fast shipping and delivery was compared to other retailers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ZR94

    Site Experience Feedback

    Aug 10, 2026

    It was very clean and quick. I used my capital one shopping account for additional cashback. No complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rozan

    Site Experience Feedback

    Aug 10, 2026

    Good browsing experience with good discounts.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 9, 2026

    Good but would not give me teacher discount on top of sale. Could have just purchased from original brand site for the same price. Albee baby is supposed to help save money but instead you’re paying the same amount.

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Judy

    Post-Delivery Feedback

    Aug 9, 2026

    I purchased the W4 luxe pro wagon for my son's family. They really like that it's so easy to maneuver and all the extras make things very convenient. We figured out we will need to purchase the car seat attachment. The one inconvenient thing is, having to take out the seats to fold it up.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • nfs

    Site Experience Feedback

    Aug 9, 2026

    good and good reward

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John t

    Site Experience Feedback

    Aug 9, 2026

    Easy and smooth site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ruby

    Site Experience Feedback

    Aug 9, 2026

    Good, wished military discount would’ve worked on the item that I ordered.. discounted items topped with military discount should be allowed!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kaitlyn

    Site Experience Feedback

    Aug 9, 2026

    Loved the first responder discount!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 9, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ray Z

    Site Experience Feedback

    Aug 9, 2026

    Sneaky “free” return shipping label added to cart but costed me $9 on something I might not return.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »