Albee Baby Customer Reviews
Albee Baby holds a 9.3/10 overall rating and 827 verified post-delivery reviews on Bizrate.
Albee Baby Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
12 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 6% | 5% |
 Negative | 7% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 12% | 12% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Albee Baby
Showing 1 - 50 of 3,673
Silvathins
Post-Delivery FeedbackJul 29, 2026
I purchasee this for my great grandson for my care
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TLee
Site Experience FeedbackJul 29, 2026
Easy purchase and liked how the product was offered as a bundle to include the car seat backpack.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Di
Site Experience FeedbackJul 29, 2026
I like everything except one thing: why do I have to pay for the return label?
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
I was not able to find spot where I could leave a gift message, other than that everything was good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
I love the baby registry incentive and an online chat representative was the one who told me about it. Nordstrom is having their Anniversary Sale and I wanted to see if Albee Baby would price match.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dily
Site Experience FeedbackJul 29, 2026
Everything was easy and smooth besides the end that the website didn’t accept my adress but after a couple minutes it did so I could finish my order!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Chakra
Site Experience FeedbackJul 29, 2026
Pretty quick to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marlow
Site Experience FeedbackJul 29, 2026
…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to navigate and search for items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph s
Site Experience FeedbackJul 29, 2026
Easy to use website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Selma
Site Experience FeedbackJul 29, 2026
Excellent !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AK
Site Experience FeedbackJul 29, 2026
Overall great expeience. Somehow my shipping address was wrong after I purchased an order (not that site was wrong but I think my google pay has my old address) but I called the customer service and she solved it right away. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SRP814
Site Experience FeedbackJul 29, 2026
I was only able to purchase a pre-order item but it clearly stated when the item would ship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tzip
Site Experience FeedbackJul 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
great customer service, manager was amazing. other lower level sales people not as helpful, need training
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rojasred
Post-Delivery FeedbackJul 29, 2026
It was a very simple process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Debbie
Post-Delivery FeedbackJul 29, 2026
I bought a high chair and the address was wrong - It was sent to Willow St. in Brooklyn, instead of Willow Place. They did not help me in terms of getting the item back from where it was delivered and provided no course of action. I had to deal with UPS directly. I do not think other vendors would have a hands-off resolution. I had to buy the product a second time.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 2
Jshoota
Site Experience FeedbackJul 29, 2026
Website was easy and smooth to navigate. Plus I got a 15% coupon that help a lot.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sarah
Site Experience FeedbackJul 28, 2026
It was my first time on website - I was happy to find a product was struggling to find that wasn't on the official merchant website or other places! Was also please and very grateful for a teacher discount option! It means a lot- Really appreciate it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alyssa R
Site Experience FeedbackJul 28, 2026
Very pleasant experience as always. We first use Albee Baby to purchase our Nuna Tavo stroller. We were pleasantly surprised by the amount of rewards we got back which had us coming back again to purchase a Nuna Exec Next for our toddler.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Treese
Site Experience FeedbackJul 28, 2026
Website had many options for strollers and accessories and the rewards and teacher discount is a plus for full priced items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goola
Site Experience FeedbackJul 28, 2026
I wanted a better return policy, I did not want to have to pay separately for a return option
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 28, 2026
No issues at all
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Alyonka
Site Experience FeedbackJul 28, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Post-Delivery FeedbackJul 28, 2026
Purchasing from Albee baby was a smooth experience. They have the best deals on all of the baby gear you need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
Nursemom
Site Experience FeedbackJul 28, 2026
The ordering, purchasing and delivery process was seamless. It was a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rachel
Site Experience FeedbackJul 28, 2026
I was purchasing a Stokke Tripp Trapp and it would have been helpful to have an easier way to see all the configurations of that product. I went to the Stokke site but ultimately purchased with Albee as we have previously bought a stroller and mattress from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim23
Site Experience FeedbackJul 28, 2026
I chatted with customer service when I had a question about sending a gift to another address. They were prompt and helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
it was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch & Lolo
Site Experience FeedbackJul 28, 2026
Easy to navigate website. Great products and choices with competitive pricing
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Post-Delivery FeedbackJul 28, 2026
The Nuna car seat we bought from Albee is great and exactly what we hoped for. It was easy to look through options on the website and since I had been to the store and looked there already I knew which one I wanted and just had to pick a color. The car seat arrived quickly and mostly ready to install in our car so we didn’t have to assemble anything. I also got updates on the status of the order and delivery which was helpful to know when to expect it. Really happy with this order!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Amanda
Site Experience FeedbackJul 28, 2026
Purchasing experience was great !! I have been wanting this stroller since before my twins were born. What made me finally buy is because they offer medical worker discounts which is great!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pj
Site Experience FeedbackJul 28, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackJul 28, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danica
Site Experience FeedbackJul 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brisky
Post-Delivery FeedbackJul 28, 2026
It was easy to order the car seat. I appreciate it was in stock since it is a brand new release from Cybex. I also like that there was a discount available for new customers.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Nana Bear Cher
Site Experience FeedbackJul 28, 2026
Fast. Clear. Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moonmom
Post-Delivery FeedbackJul 28, 2026
I was in the market for a safe and top brand car seat, after searching, I realized the prices were not exactly budget friendly. Albee baby surprised me when they mentioned they had a military discount. It helped me buy the car seat I wanted and I am so happy with it! I will be returning for more products and have recommended Albee baby to two other friends who are expecting! Thank you Albee baby!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sherry
Site Experience FeedbackJul 27, 2026
Overall good purchase and easy to get check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hunter
Site Experience FeedbackJul 27, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol
Post-Delivery FeedbackJul 27, 2026
Great products for my grandchildren when they travel Very comfortable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tinyhumantamer
Post-Delivery FeedbackJul 27, 2026
Great experience. Product came quickly and tracking was provided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Taylor
Site Experience FeedbackJul 27, 2026
Had a hard time finding this specific car seat due to it being a recently released product over all good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KDeBeer
Site Experience FeedbackJul 27, 2026
Website was easy to use, products were easy to find and prices are competitive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tetdatska@gmail.com
Site Experience FeedbackJul 27, 2026
Все позитивне
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Post-Delivery FeedbackJul 27, 2026
I had a great experience purchasing my car seat here. One of the main reasons I chose this site was because they offer many helpful discounts, including discounts for medical professionals, military, and others. The delivery was also very fast. I received my order in just 2 days. I first used this site before having my baby, and I decided to use it again when I needed a portable car seat. I really appreciate the quick shipping and the available discount options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Molly
Site Experience FeedbackJul 27, 2026
Easy to navigate, found what I was looking for, although slightly higher priced than purchasing directly through the retailer. Experienced issues with checkout, which was resolved by removing shop pay and checking out as guest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackJul 27, 2026
I ordered the wrong color and they were able to help ke fix it before the order shipped.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10