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American Home Shield | Home Warranty Company Reviews - 11,188 Review - 8.8/10

Jan 5, 2025
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.8 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%78%

Neutral

15%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 281 - 300 of 11,188

Online Shopper

Site Experience Feedback

Dec 23, 2024

They called to much

Online Shopper

Site Experience Feedback

Dec 23, 2024

I purchased a membership for about 59.99 now I’m getting charged max

Sue

Site Experience Feedback

Dec 23, 2024

Interaction was relatively easy.

TCVILLA

Site Experience Feedback

Dec 23, 2024

Owesome

HG

Site Experience Feedback

Dec 23, 2024

I’m having trouble because I signed up with a rep and I’m being debited from my bank account but I can’t find my current plan in the app or on the website

Mariah B.

Site Experience Feedback

Dec 23, 2024

The website navigation was quite easy and pleasantly quick which really shocked me. I am very pleased with my AHS experience, thank you :-)

Mr Dave

Site Experience Feedback

Dec 23, 2024

You should include more details about the programs

Online Shopper

Site Experience Feedback

Dec 23, 2024

Have not tried it yet.

James

Site Experience Feedback

Nov 18, 2024

Great

Rocky

Site Experience Feedback

Dec 23, 2024

Easy lrocess

Cyclops

Site Experience Feedback

Dec 23, 2024

It’s very accommodating the price and I have good experience with services before

YAYA

Site Experience Feedback

Dec 13, 2024

I found the website very friendly user, and affordable to me at this time. I am thankful for this opportunity to use this service.


Post-Delivery Feedback

Dec 23, 2024

I am still waiting to start this program.

Nakiah

Site Experience Feedback

Dec 23, 2024

I felt it was easy to navigate and I loved the discount I got

verl

Site Experience Feedback

Dec 23, 2024

good deal

TSM

Site Experience Feedback

Nov 14, 2024

Pretty easy to navigate. Seemingly a pretty comprehensive plan(s) to choose from.


Post-Delivery Feedback

Dec 23, 2024

The coverage options are good. I'll be able to better critique after I have a claim to file. Thx.

Mr Bi

Site Experience Feedback

Dec 22, 2024

I want to share this company after your experience to me. Thanks

Jesselyn

Site Experience Feedback

Dec 05, 2024

Best site I have ever used. Very easy to access get what I needed


Post-Delivery Feedback

Dec 22, 2024

I can’t say yes or no at this time as I don’t know what I am supposed to do.

Al

Site Experience Feedback

Dec 22, 2024

Great

Tish

Site Experience Feedback

Nov 08, 2024

Good website. Good advertising.


Post-Delivery Feedback

Dec 22, 2024

Good product. Good price. Good Company.

Online Shopper

Site Experience Feedback

Dec 22, 2024

Giid