American Home Shield | Home Warranty Company Reviews - 11,188 Review - 8.8/10
American Home Shield | Home Warranty Company Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 78% |
Neutral | 15% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for American Home Shield | Home Warranty Company
Showing 281 - 300 of 11,188
Online Shopper
Site Experience Feedback
Dec 23, 2024
They called to much
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 23, 2024
I purchased a membership for about 59.99 now I’m getting charged max
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Dec 23, 2024
Interaction was relatively easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TCVILLA
Site Experience Feedback
Dec 23, 2024
Owesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HG
Site Experience Feedback
Dec 23, 2024
I’m having trouble because I signed up with a rep and I’m being debited from my bank account but I can’t find my current plan in the app or on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Mariah B.
Site Experience Feedback
Dec 23, 2024
The website navigation was quite easy and pleasantly quick which really shocked me. I am very pleased with my AHS experience, thank you :-)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr Dave
Site Experience Feedback
Dec 23, 2024
You should include more details about the programs
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 23, 2024
Have not tried it yet.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
James
Site Experience Feedback
Nov 18, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rocky
Site Experience Feedback
Dec 23, 2024
Easy lrocess
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyclops
Site Experience Feedback
Dec 23, 2024
It’s very accommodating the price and I have good experience with services before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
YAYA
Site Experience Feedback
Dec 13, 2024
I found the website very friendly user, and affordable to me at this time. I am thankful for this opportunity to use this service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
YAYA
Post-Delivery Feedback
Dec 23, 2024
I am still waiting to start this program.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Nakiah
Site Experience Feedback
Dec 23, 2024
I felt it was easy to navigate and I loved the discount I got
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
verl
Site Experience Feedback
Dec 23, 2024
good deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TSM
Site Experience Feedback
Nov 14, 2024
Pretty easy to navigate. Seemingly a pretty comprehensive plan(s) to choose from.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
TSM
Post-Delivery Feedback
Dec 23, 2024
The coverage options are good. I'll be able to better critique after I have a claim to file. Thx.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Mr Bi
Site Experience Feedback
Dec 22, 2024
I want to share this company after your experience to me. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jesselyn
Site Experience Feedback
Dec 05, 2024
Best site I have ever used. Very easy to access get what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jesselyn
Post-Delivery Feedback
Dec 22, 2024
I can’t say yes or no at this time as I don’t know what I am supposed to do.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Al
Site Experience Feedback
Dec 22, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tish
Site Experience Feedback
Nov 08, 2024
Good website. Good advertising.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tish
Post-Delivery Feedback
Dec 22, 2024
Good product. Good price. Good Company.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 22, 2024
Giid
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »