Adiamor Reviews - 460 Reviews - 9.7/10
2022
Winner
Circle of
Excellence
3 years
Adiamor Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 13% | 13% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Adiamor
Showing 121 - 140 of 460
TIP
Site Experience Feedback
Sep 10, 2024
great pricing, good description on the website. Photos are clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elijah
Site Experience Feedback
Sep 10, 2024
Amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JEK
Post-Delivery Feedback
Sep 10, 2024
Adiamor was highly knowledgeable and attentive to my order . I always reached a live representative when I called . The ring was perfect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
J S
Site Experience Feedback
Sep 09, 2024
Awesome! So easy to research, shop and purchase exactly what I want with the best prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mason
Site Experience Feedback
Sep 09, 2024
User friendly and great price friendly products !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nic
Site Experience Feedback
Aug 27, 2023
Easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nic
Post-Delivery Feedback
Sep 07, 2024
It was so easy and fast to purchase and it looks great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Wade
Site Experience Feedback
Sep 06, 2024
Great assistance over the phone and the site was super easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
AG
Site Experience Feedback
Sep 05, 2024
Great experience both online and at their LA site. Mark was great all around. Friendly, knowledgeable and answered all my question without trying to influence or pressure me into making on the spot decisions. I've been to several jewelry shops and this was easily the most pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmy
Site Experience Feedback
Sep 04, 2024
User friendly and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 03, 2024
Definitely will purchase agian! love it so muchh
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jonathan
Site Experience Feedback
Sep 03, 2024
The reason I could not rate my experience higher than 6 is because I was taken a back when after placing my order to receive the message "we cannot guarantee availability until your order is processed" . It hadn't crossed my mind that you would sell products that had no idea were available. Disappointing to spend time selecting a ring and spending $$$ and then hear "Ya, we don't even know if your ring is available". WHAT?? Otherwise, I thought the site and selection of products was excellent. Prices were excellent too. If what I ordered is available I would rate everything a 10.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
First time customer
Site Experience Feedback
Sep 02, 2024
The website kept replacing my diamond with the old one that I first chose. I kept having to go back to reselect the diamond because I was scared that I would have the incorrect diamond during the checkout process. I wish there were more selections of ring settings as well as wedding bands. I also wish the lifetime warranty was comparable to other online stores. I was unable to connect with someone via life chat or phone so I wrote a comment. I plan to email the comment to the Adiamor team to make sure they received the communication/comment
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Jenny
Site Experience Feedback
Sep 02, 2024
Good quality diamonds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robny
Site Experience Feedback
Aug 30, 2024
I enjoy the website thoroughly and had a great experience with customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Aug 29, 2024
I found the website easy to navigate. I called customer service twice prior to the purchase to go over details and they were very helpful. Will definitely purchase again from Adiamor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
It was excellent and fairly easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T l
Site Experience Feedback
Aug 27, 2024
Le23
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
n/a
Site Experience Feedback
Aug 27, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Aug 26, 2024
I love this company. I suggest it to everyone. I'm a four time customer now. Won't use anyone else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paigesgirl
Site Experience Feedback
Aug 26, 2024
I have been looking through your prince ranges for all types of lab grown diamonds. I've even researched depth, table, L:W, and girdle for my diamond choice. Adiamor seems to have okay price ranges. When it comes to these price ranges and trying to find exactly what you want is when the expense starts to become to high. Even just to have the exact L:W you want the price tends to go up quite a bit. For a G color vvs2 diamond I shouldn't have to spend and extra grand to adjust my L:W to desired liking. The website could used better picture quality and videos unless you are an avid researcher and know exactly what you are looking at. However Adiamor has a well designed easy to navigate platform relative prices and I will be buying from here for the majority of my jewelry in the future, other than Kenda Scott of course ;)
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »