Adiamor Reviews - 460 Reviews - 9.7/10

Dec 3, 2024
Adiamor offers competitive pricing, and quality, hand-crafted jewelry using only the finest diamonds, colored gemstones, and raw materials. Their award-winning services continue to win the loyalty of customers worldwide.
Circle of Excellence - Adiamor

2022
Winner

Circle of
Excellence

3 years

Adiamor Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.9 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

13%13%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Adiamor

Showing 121 - 140 of 460

TIP

Site Experience Feedback

Sep 10, 2024

great pricing, good description on the website. Photos are clear

Elijah

Site Experience Feedback

Sep 10, 2024

Amazing experience

JEK

Post-Delivery Feedback

Sep 10, 2024

Adiamor was highly knowledgeable and attentive to my order . I always reached a live representative when I called . The ring was perfect

J S

Site Experience Feedback

Sep 09, 2024

Awesome! So easy to research, shop and purchase exactly what I want with the best prices.

Mason

Site Experience Feedback

Sep 09, 2024

User friendly and great price friendly products !

Nic

Site Experience Feedback

Aug 27, 2023

Easy


Post-Delivery Feedback

Sep 07, 2024

It was so easy and fast to purchase and it looks great

Wade

Site Experience Feedback

Sep 06, 2024

Great assistance over the phone and the site was super easy to navigate

AG

Site Experience Feedback

Sep 05, 2024

Great experience both online and at their LA site. Mark was great all around. Friendly, knowledgeable and answered all my question without trying to influence or pressure me into making on the spot decisions. I've been to several jewelry shops and this was easily the most pleasant experience.

Jimmy

Site Experience Feedback

Sep 04, 2024

User friendly and quick.

Online Shopper

Post-Delivery Feedback

Sep 03, 2024

Definitely will purchase agian! love it so muchh

Jonathan

Site Experience Feedback

Sep 03, 2024

The reason I could not rate my experience higher than 6 is because I was taken a back when after placing my order to receive the message "we cannot guarantee availability until your order is processed" . It hadn't crossed my mind that you would sell products that had no idea were available. Disappointing to spend time selecting a ring and spending $$$ and then hear "Ya, we don't even know if your ring is available". WHAT?? Otherwise, I thought the site and selection of products was excellent. Prices were excellent too. If what I ordered is available I would rate everything a 10.

First time customer

Site Experience Feedback

Sep 02, 2024

The website kept replacing my diamond with the old one that I first chose. I kept having to go back to reselect the diamond because I was scared that I would have the incorrect diamond during the checkout process. I wish there were more selections of ring settings as well as wedding bands. I also wish the lifetime warranty was comparable to other online stores. I was unable to connect with someone via life chat or phone so I wrote a comment. I plan to email the comment to the Adiamor team to make sure they received the communication/comment

Jenny

Site Experience Feedback

Sep 02, 2024

Good quality diamonds

Robny

Site Experience Feedback

Aug 30, 2024

I enjoy the website thoroughly and had a great experience with customer service.

Mitch

Site Experience Feedback

Aug 29, 2024

I found the website easy to navigate. I called customer service twice prior to the purchase to go over details and they were very helpful. Will definitely purchase again from Adiamor.

Online Shopper

Site Experience Feedback

Aug 28, 2024

It was excellent and fairly easy to maneuver

T l

Site Experience Feedback

Aug 27, 2024

Le23

n/a

Site Experience Feedback

Aug 27, 2024

n/a

Dave

Site Experience Feedback

Aug 26, 2024

I love this company. I suggest it to everyone. I'm a four time customer now. Won't use anyone else.

Paigesgirl

Site Experience Feedback

Aug 26, 2024

I have been looking through your prince ranges for all types of lab grown diamonds. I've even researched depth, table, L:W, and girdle for my diamond choice. Adiamor seems to have okay price ranges. When it comes to these price ranges and trying to find exactly what you want is when the expense starts to become to high. Even just to have the exact L:W you want the price tends to go up quite a bit. For a G color vvs2 diamond I shouldn't have to spend and extra grand to adjust my L:W to desired liking. The website could used better picture quality and videos unless you are an avid researcher and know exactly what you are looking at. However Adiamor has a well designed easy to navigate platform relative prices and I will be buying from here for the majority of my jewelry in the future, other than Kenda Scott of course ;)