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Adam & Eve Customer Reviews

Adam & Eve holds a 8.5/10 overall rating and 2,028 verified post-delivery reviews on Bizrate.

Adam & Eve logo
Certified
Most Current Certification:
Nov 13, 2026
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 2,028 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.6out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

67%71%
Neutral rating icon

Neutral

18%16%
Negative rating icon

Negative

15%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 30,382 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%75%
Neutral rating icon

Neutral

20%19%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 50 of 32,410

  • Mazarati

    Site Experience Feedback

    Nov 12, 2026

    Website is extremely easy to use and enjoyable.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Snkymnx

    Site Experience Feedback

    Nov 12, 2026

    Website easy to use. Good selection.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • No nickname

    Site Experience Feedback

    Nov 12, 2026

    Was excellent

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JOCP

    Site Experience Feedback

    Nov 12, 2026

    Lots of options for anything you need with good prices, and browsing through the website is simple.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nickel

    Site Experience Feedback

    Nov 12, 2026

    .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nah

    Site Experience Feedback

    Nov 12, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Marty ice

    Site Experience Feedback

    Nov 12, 2026

    The dice was very easy going

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    Website easy to navigate.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Snowberry

    Site Experience Feedback

    Nov 12, 2026

    easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    Pretty easy. No complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NI NI

    Site Experience Feedback

    Nov 12, 2026

    I'm glad to see items to buy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lagg

    Post-Delivery Feedback

    Nov 12, 2026

    Will be experiencing the items I purchased for my spouse and I soon. I hope the delivery of any possible purchases in the future will be sooner than the (11) days it took to receive this shipment! When the order was placed on 11-1-26 shipment was expected to be delivered in 5 days.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    • On Time Delivery: 3
    • Customer Support: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    The website is pretty good though I feel you could add more items and be more imaginative with them. The searching of items is somewhat ok could be updated. And I hope that the items are in discrete packaging cause if not there will be hell to pay. But hoping to get these items to surprise someone on Christmas. Ohh I can also use it to prank someone with these items. Ohh The things Icounr do with these items.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    The extra shipping crap is a waste of time and to hard to use

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bankman

    Site Experience Feedback

    Nov 12, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo

    Site Experience Feedback

    Nov 12, 2026

    The shopping experience was simple with great deals going.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Oxy

    Site Experience Feedback

    Nov 12, 2026

    Really good

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    Good satisfied

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    it is easy to nav. prices ate great

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Daddy 1117

    Site Experience Feedback

    Nov 12, 2026

    super easy and discrete

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Angelbaby

    Site Experience Feedback

    Nov 12, 2026

    The advent calendar had a good assortment of items and we loved the options and the price of it. Very pleased with everything that it comes with and the overall price. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Asma

    Site Experience Feedback

    Nov 12, 2026

    Very easy to locate items I was looking for. I just wish there was a little more photos to explain the games.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jman

    Site Experience Feedback

    Nov 12, 2026

    Very easy and convenient

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jordan

    Site Experience Feedback

    Nov 12, 2026

    They have a good variety of stuff very clearly labeled. The checkout process was quick and I'm satisfied with the price.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Nov 12, 2026

    Need more of a selection for men extensions

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chelli

    Site Experience Feedback

    Nov 12, 2026

    great! saw the mystery box & siad HELL YEAH it's the holidays

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gremlin

    Site Experience Feedback

    Nov 12, 2026

    Was pretty easy to navigate

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Rodmatt

    Site Experience Feedback

    Nov 12, 2026

    It was great, so easy to find and purchase what I wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Liz

    Site Experience Feedback

    Nov 12, 2026

    Was very easy to use but almost got tricked into the $10 back deal but all in all a good experience

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Queenvixen

    Site Experience Feedback

    Nov 12, 2026

    Very easy to navigate the website and checkout was seamless

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    Goid

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashe

    Site Experience Feedback

    Nov 12, 2026

    fast, easy and discrete

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Nov 12, 2026

    Ordering was not prompted with correct info. Waiting on refund.

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Pay

    Site Experience Feedback

    Nov 12, 2026

    everything worked out good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Napoleon

    Site Experience Feedback

    Nov 12, 2026

    tried to order items that were at a 45% discount. when they transfered to basket they were at full price. had to delete items from order

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • thalia

    Site Experience Feedback

    Nov 12, 2026

    My partner surprised me with a toy from here was too hype up had to buy more

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big dick daddy 83

    Site Experience Feedback

    Nov 12, 2026

    No issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Louie

    Site Experience Feedback

    Nov 12, 2026

    There was a box that popped up after I ordered my items that said redeem 20 dollars for tying free shipping, I was quite confused because I paid you 9.99 for shipping. I called to see what it was about and was told it has nothing to do with your company so I don't understand how it got onto my order page with your company to confuse things?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nate

    Site Experience Feedback

    Nov 12, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Farside

    Site Experience Feedback

    Nov 12, 2026

    One of the products that were purchased didn't have the dimension of the toy listed like width. This is important information for people who like larger or thinner thickness

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tball

    Site Experience Feedback

    Nov 12, 2026

    No issues here.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Oddball

    Site Experience Feedback

    Nov 12, 2026

    I really liked all the discount and coupons I got after I made the order but maybe you could say it’s an okay website? I was scared to click the links lol

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amy

    Site Experience Feedback

    Nov 12, 2026

    Fantastic service, quality product.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mel

    Site Experience Feedback

    Nov 12, 2026

    One sex machine is sad for a company as diverse as Adam and Eve. Especially one customers have said is dangerous.

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Moose

    Site Experience Feedback

    Nov 12, 2026

    The website is good. But could do a little better on sale or coupon showing up. Or organization of some items. But overall good.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Yourboyem

    Site Experience Feedback

    Nov 12, 2026

    This site is great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tuggy

    Site Experience Feedback

    Nov 12, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Enough with the extra offers and surveys prior to purchas completion.

    Site Experience Feedback

    Nov 12, 2026

    I’ll probably cancel the order… if you ever let me get to the final purchase page just out of frustration with the spam trap subscriptions offered and this survey. All very annoying!

    • Overall Rating: 4
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    they have flagged my account as fraud because I sent a gift to a friend

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 2
    Full ratings for this review »
  • Wetterisbetter

    Site Experience Feedback

    Nov 12, 2026

    I had an overall good experience with the website. It’s a bit frustrating when I get interrupted during placing an order, set the phone down for a minutes only to come back and find an empty cart and promo codes gone.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »