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Adam & Eve Reviews - 120,562 Review - 8.6/10

Jan 8, 2025
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Rating
Overall Satisfaction8.6 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.5 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.6out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

76%77%

Neutral

18%18%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 20 of 120,562

micky

Site Experience Feedback

Dec 16, 2024

easy to shop


Post-Delivery Feedback

Jan 07, 2025

great products easy to order and fast shipping

Sl

Site Experience Feedback

Dec 27, 2024

Had trouble signing in. But with a quick chat help I got in

Pparker

Site Experience Feedback

Dec 19, 2024

The website offered 50% off 1 item however the site applied the offer to an item that only allowed 20% off rather than applying the offer to an item that qualified but was a slightly lower price


Post-Delivery Feedback

Jan 07, 2025

The website is easy to use. The product descriptions are very detailed. They have a large variety of items to choose from. Shipping is handled quickly and discreetly.

Laune

Site Experience Feedback

Jan 01, 2025

I liked it wish the life size stuff was a little cheaper

Yes

Site Experience Feedback

Dec 25, 2024

Yes


Post-Delivery Feedback

Jan 07, 2025

First time couple buying toys, will be ordering more soon.

Bob the Builder

Site Experience Feedback

Dec 18, 2024

This was my first experience. I almost couldn’t decide what to get as there were so many choices! I had a great experience and not only did I get a coupon I got a free gift! Thank you, I can’t wait to utilize you again!


Post-Delivery Feedback

Jan 07, 2025

I got my package a few days before the scheduled delivery. I bought this for a White Elephant gift and it was perfect!

Marching

Site Experience Feedback

Dec 17, 2024

Everything on your site is clearly laid out and everything is communicated clearly. Unfortunately, my original order was lost by your system. Also, you could use more options for plus size people.


Post-Delivery Feedback

Jan 07, 2025

My experience with Adam & Eve was really great. They have a great selection of items and their delivery timeline was accurate. My only nitpick is that I would like to see more products for plus size people.

Miles

Site Experience Feedback

Dec 28, 2024

The deals are always there and they are always fantastic. I love the products and they have been great quality so far. I will absolutely be purchasing from A&E in the future. No complaints except that it’s easy to spend my money lol.

Trig Doctor

Site Experience Feedback

Dec 30, 2024

The products were easy to find and the descriptions were helpful. The checkout was a little confusing.


Post-Delivery Feedback

Jan 07, 2025

The product that I purchased worked to perfection. I am very pleased.

Mia

Post-Delivery Feedback

Jan 07, 2025

Since my husband is sick and can’t get an erection, I needed my own little (Big) toy to help with letting off some steam

B

Post-Delivery Feedback

Jan 07, 2025

Haven’t gotten to try it yet

Joan

Site Experience Feedback

Dec 31, 2024

Great

AW

Site Experience Feedback

Dec 15, 2024

Easy use of websites

Geno

Site Experience Feedback

Dec 30, 2024

I went to search and everything was there that I was looking for


Post-Delivery Feedback

Jan 07, 2025

Everything looks great, seeing that we got it yesterday, we haven't had a chance to try any of it but we will

Billy

Site Experience Feedback

Dec 16, 2024

I found no problems with this site very easy.

Mrs. Littleone6

Site Experience Feedback

Dec 27, 2024

I loved the ease I had with using your website


Post-Delivery Feedback

Jan 07, 2025

I was looking for a unique gift to give my husband for christmas but at the same time something we could use as a couple. I was looking online when I came across your site. I was amazed at the ease of navigating it. I was also impressed with the way it is set up. It is very organized and, at the same time, how simple it is to find what customers are looking for. While I was navigating your website I didn't feel uncomfortable with items I was searching for, I actually felt like I was just shopping for normal household items on any given day. I highly recommend your site for any of my friends and family in the market for your type of products.

Ed

Site Experience Feedback

Dec 23, 2024

overall good experience

Happy Camper

Site Experience Feedback

Dec 23, 2024

Great selection of all items and especially like the reviews which helped me make this selection vs one of the others. Very pleased with this purchase.


Post-Delivery Feedback

Jan 07, 2025

Very good website that shows and describes products thoroughly. Easy to order and pay. Arrived quickly and item is exactly as described. Overall, a good experience. Will definitely buy from Adam & Eve again.

BigJ

Site Experience Feedback

Dec 25, 2024

Wasy for research


Post-Delivery Feedback

Jan 07, 2025

She loved everything i got her so far.

Online Shopper

Post-Delivery Feedback

Jan 06, 2025

Wife was not interested in the gift