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Adam & Eve Customer Reviews

Adam & Eve holds a 8.5/10 overall rating and 2,060 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Nov 9, 2026
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 2,060 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

67%70%
Neutral rating icon

Neutral

19%18%
Negative rating icon

Negative

15%12%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 30,744 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%74%
Neutral rating icon

Neutral

20%20%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 50 of 32,804

  • jo

    Site Experience Feedback

    Nov 8, 2026

    it’s fucked up that you sell dildos made of non body safe materials

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 2
    Full ratings for this review »
  • Kk

    Site Experience Feedback

    Nov 8, 2026

    Iove this site, amazing prices and everything I've been needing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tricia

    Site Experience Feedback

    Nov 8, 2026

    It was easy and convenient

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Posh

    Site Experience Feedback

    Nov 8, 2026

    Nice website

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Nov 8, 2026

    No comment

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ambie

    Site Experience Feedback

    Nov 8, 2026

    It was easy to use and easy to find what I was looking for! I love all the new options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Nov 8, 2026

    it was hard to use the discounts on different items a bit confusing

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cali

    Site Experience Feedback

    Nov 8, 2026

    This was quick and easy to find what i want and order

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Yadude69

    Site Experience Feedback

    Nov 8, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mayo

    Site Experience Feedback

    Nov 8, 2026

    website was easy to navigate and happy with the shopping products available

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Nobe Ody

    Site Experience Feedback

    Nov 8, 2026

    Paying for shipping sucks but I get it

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Beebee

    Site Experience Feedback

    Nov 8, 2026

    Only one I use

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Dizzle

    Site Experience Feedback

    Nov 8, 2026

    The entire experience was okay. I have yo admit, the desktop versio of your site is much easier to navigate, but overall adequate.

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • 1andOnly

    Site Experience Feedback

    Nov 8, 2026

    All around easy experience browsing the site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michael

    Site Experience Feedback

    Nov 8, 2026

    Found everything i was looking for without any issues what so ever. I will be back to shop again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Booby bouncer

    Site Experience Feedback

    Nov 8, 2026

    Love the deals and toys

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Angel

    Site Experience Feedback

    Nov 8, 2026

    I had no issues with searching through the website it was easy. The only thing I disagreed with was not adding the shipping right away instead of slapping it on at the end after you think you know the total well you didnt....

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Butt_Plug_Buyer

    Site Experience Feedback

    Nov 8, 2026

    It was great and it even gave me things like lube or decreet bags for my toy I already have them but it's convenient

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Trying new things

    Site Experience Feedback

    Nov 8, 2026

    Good prices to try new things.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happymama

    Site Experience Feedback

    Nov 8, 2026

    good as always

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HHH

    Site Experience Feedback

    Nov 8, 2026

    I liked how easy it was to navigate through this website being this us my first time trying something like this

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stick

    Site Experience Feedback

    Nov 8, 2026

    its was all easy to navagate and to purchase from nothing bad to say

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KElijah

    Site Experience Feedback

    Nov 8, 2026

    It’s always super easy using the site. One thing I’d love which I know would probably be difficult is the ability to compare 2 products you’re trying to choose between that may be similar.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • anonymous

    Site Experience Feedback

    Nov 8, 2026

    it was easy to navigate for the most part, though descriptions were sometimes hard to find.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Good and easy

    Site Experience Feedback

    Nov 8, 2026

    A lot of options to shop for, easy checkout, convenient for people that don’t have local stores.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ash

    Site Experience Feedback

    Nov 8, 2026

    nice design! good selection too!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • juju

    Post-Delivery Feedback

    Nov 8, 2026

    i would like discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Heavy D

    Site Experience Feedback

    Nov 8, 2026

    Overall good

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • MommaSandy

    Site Experience Feedback

    Nov 8, 2026

    I'm somewhat satisfied. I have made purchases of products that didn't work

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Anonymous

    Site Experience Feedback

    Nov 8, 2026

    my itens added to cart were gone i had ti add agsin had ti manyally enter coupon code

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Gort

    Site Experience Feedback

    Nov 8, 2026

    While the web design is slightly outdated compared to other companies, it is still very easy to navigate. There are plenty of options to choose from for both me and my girlfriend, and the added convenience of discrete shipping makes it so much better! As a first time buyer, I will definitely be returning!

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Redd370

    Site Experience Feedback

    Nov 8, 2026

    Site was very easy to use and very detailed on descriptions. Will definitely continue using.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    Awesome place to shop

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yikes2037

    Site Experience Feedback

    Nov 8, 2026

    very good was easy to find what i was looking for!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mom3babies

    Site Experience Feedback

    Nov 8, 2026

    Very easy to use and find what you are looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    Seemed to have good descriptions lots of options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tina H

    Site Experience Feedback

    Nov 8, 2026

    Website has been perrfectly functional.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The Farmer

    Post-Delivery Feedback

    Nov 8, 2026

    Love the products !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • John

    Site Experience Feedback

    Nov 8, 2026

    its been great, quick an easy

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • R2G2

    Site Experience Feedback

    Nov 8, 2026

    Purchase was great. Found what I wanted quickly and bought it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    All good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dwags

    Site Experience Feedback

    Nov 8, 2026

    The address auto fill is annoying to deal with on mobile

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ye

    Site Experience Feedback

    Nov 8, 2026

    nothing too much to say, site was easy to navigate and purchasing was even easier

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Positive feedback concerning website and product selection

    Site Experience Feedback

    Nov 8, 2026

    I always find that the website is easy to maneuver, and I am always able to find what I am looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fallen680150

    Site Experience Feedback

    Nov 8, 2026

    Easy to navigate and purchase.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jai

    Site Experience Feedback

    Nov 8, 2026

    good prixes and options

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Duckyy

    Site Experience Feedback

    Nov 8, 2026

    Great products ,, nice prices,, nice gifts,, check out easy fast,,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Junnbugg

    Site Experience Feedback

    Nov 8, 2026

    Great one product we enjoyed and are replacing a failed product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    Was good thanks

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »