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Adam & Eve Customer Reviews

Adam & Eve holds a 8.5/10 overall rating and 2,048 verified post-delivery reviews on Bizrate.

Adam & Eve logo
Certified
Most Current Certification:
Nov 10, 2026
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Learn more about reviews
Post-Delivery Feedback - 2,048 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.6out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

67%69%
Neutral rating icon

Neutral

19%18%
Negative rating icon

Negative

15%12%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 30,613 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%74%
Neutral rating icon

Neutral

20%20%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 50 of 32,661

  • Nanner

    Site Experience Feedback

    Nov 9, 2026

    I love shopping with Adam and eve, gr e at promotions and always stand behind their products opened, used, or not.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • New Guy

    Site Experience Feedback

    Nov 9, 2026

    ovetall good, confusing when offer code expired mid orde, replaced with a new offer code

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    had a few isises applying discount codes but iverall ok

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    Nov 9, 2026

    the website is very user friendly and pretty easy to navigate. The prices are reasonable and all the questions i had about delivering and packaging were answered on their website. Overall pretty good and definitely would recommend to others who are looking for the best experience when ordering adult toys.

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • pk

    Site Experience Feedback

    Nov 9, 2026

    It was ok! I think I get confused about the coupon expiry which is my fault because there's literally a ticking clock at the top with the countdown. But it ended up working out for me because the "consolation" coupon code made my cart cheaper!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CR

    Site Experience Feedback

    Nov 9, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thegoat509

    Site Experience Feedback

    Nov 9, 2026

    good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Will

    Site Experience Feedback

    Nov 9, 2026

    Fast,quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 9, 2026

    I was bummed that my package reeked of women's perfume. it was overpowering and truly should not have been sprayed with anything but I was thankful they sent a replacement

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Max

    Site Experience Feedback

    Nov 9, 2026

    Overall good experience.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jeepman

    Site Experience Feedback

    Nov 9, 2026

    every product i have order has been great.only complaint is the somewhat expensive shipping and product do not always have the most precise descriptions. minor problems though

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • House

    Site Experience Feedback

    Nov 9, 2026

    Kk

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • lilith

    Site Experience Feedback

    Nov 9, 2026

    I enjoyed the deals from adam and eve. the only thing i didn’t like was that i couldn’t use more than one discount on the same order even if i was buying more than one item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JB

    Site Experience Feedback

    Nov 9, 2026

    Shipping was pricey.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jacob

    Site Experience Feedback

    Nov 9, 2026

    Was looking for something to spice up the bedroom for my wife

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leo

    Site Experience Feedback

    Nov 9, 2026

    Great and easy web site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nikki

    Site Experience Feedback

    Nov 9, 2026

    Easy to govern amazing prices

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dao27

    Site Experience Feedback

    Nov 9, 2026

    Was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jas

    Site Experience Feedback

    Nov 9, 2026

    Good got deals

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • EnineG

    Site Experience Feedback

    Nov 9, 2026

    Wish toy sizes were easier to identify.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FoolOnTheHill

    Site Experience Feedback

    Nov 9, 2026

    Did not realize until first checkout attempt that listed prices were 50% off for only one item. Almost decided not to purchase anything.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Jo

    Site Experience Feedback

    Nov 9, 2026

    Overall, for a first timer I have had a pretty great experience with the website.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The1

    Site Experience Feedback

    Nov 9, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Nov 9, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • B rye

    Site Experience Feedback

    Nov 9, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    1st time no comment yet

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • lance

    Site Experience Feedback

    Nov 9, 2026

    went to check out stuff from a marketing text

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • SKEW

    Site Experience Feedback

    Nov 9, 2026

    Checkout process was very easy, and finding reviews for products was also very easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cat

    Site Experience Feedback

    Nov 9, 2026

    Website is easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Couple

    Site Experience Feedback

    Nov 9, 2026

    The site is easy to navigate and quickly helped me find the highest rated couples toys. There was a great promoción going on so I was able to get a good deal too.

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ned

    Site Experience Feedback

    Nov 9, 2026

    love your store

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    Everything went smooth

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • nightynightgoblin2

    Site Experience Feedback

    Nov 9, 2026

    Overall the site is easy to navigate, certain toys that arent typically used in my experiede would be better understood with photo demonstration or better instructions

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rubylee68

    Site Experience Feedback

    Nov 9, 2026

    It was easy to use lots to choose from

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shockxxx

    Site Experience Feedback

    Nov 9, 2026

    It was good found something on sale

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ryfra

    Site Experience Feedback

    Nov 9, 2026

    A lot of exciting items I am looking forward to getting

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ellie

    Site Experience Feedback

    Nov 9, 2026

    Website feels a little dated but the selection is great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SuzieQ

    Site Experience Feedback

    Nov 9, 2026

    was easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kern

    Site Experience Feedback

    Nov 9, 2026

    I would have like accessories to be added to the search feature

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Geezer

    Site Experience Feedback

    Nov 9, 2026

    Not enough experience/info to rate

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • emily s.

    Site Experience Feedback

    Nov 9, 2026

    The website is easy to navigate and understand.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dyd

    Site Experience Feedback

    Nov 9, 2026

    na

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Yopapi

    Site Experience Feedback

    Nov 9, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • girth-brooks

    Post-Delivery Feedback

    Nov 9, 2026

    loved the product, all the great reviews was what led to me ordering it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ash

    Site Experience Feedback

    Nov 9, 2026

    Good holiday sales

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lizard

    Site Experience Feedback

    Nov 9, 2026

    Was great

    • Overall Rating: N/A
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • kevkev

    Post-Delivery Feedback

    Nov 9, 2026

    I was satisfied with my order thank you .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cate

    Site Experience Feedback

    Nov 9, 2026

    The shipping costs are insane, but the products were good and getting an expensive product like the satisfyer pro 2 for free is awesome.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Brianna

    Site Experience Feedback

    Nov 9, 2026

    Good!! Had good deals and I got a free rabbit

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »