Skip to main content

Adam & Eve Customer Reviews

Adam & Eve holds a 8.7/10 overall rating based on 2,765 verified post-delivery reviews on Bizrate.

Adam & Eve logo
Certified
Most Current Certification:
Jul 1, 2026
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 2,765 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

8.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

69%68%
Neutral rating icon

Neutral

18%19%
Negative rating icon

Negative

12%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Site Experience Feedback - 47,300 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%73%
Neutral rating icon

Neutral

21%21%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 50 of 50,065

  • lukemckay

    Site Experience Feedback

    Jun 30, 2026

    super clear and easy to use

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • None

    Site Experience Feedback

    Jun 30, 2026

    Free shipping scam.

    • Overall Rating: 1
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Bill

    Site Experience Feedback

    Jun 30, 2026

    Well pleased with the whole experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • French

    Site Experience Feedback

    Jun 30, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MagentaFlower

    Site Experience Feedback

    Jun 30, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Giorgio

    Site Experience Feedback

    Jun 30, 2026

    It was so easy to buy as a guest for my first time, I'm excited to order again

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alex

    Site Experience Feedback

    Jun 30, 2026

    Too many promises codes, streamlining would help to simplify the experience ce and not get too overwhelmed with coupons.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • MP

    Site Experience Feedback

    Jun 30, 2026

    Great site always my first and only stop when my wife and I are in the market!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • xtina1120

    Site Experience Feedback

    Jun 30, 2026

    Only hiccup with the check out process if that it made me go through it twice before actually getting to the final checkout screen. Otherwise, a seamless experience!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Niks 1st order

    Site Experience Feedback

    Jun 30, 2026

    I had a nice time browsing the site, so much to love and wish for.. the best thing was I got the item my best friend wanted for free as a welcome gift!! Im so happy and she will be also.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dan B

    Site Experience Feedback

    Jun 30, 2026

    Okay experience - didn’t have what I was looking for but found something similar.

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Pastalover

    Site Experience Feedback

    Jun 30, 2026

    Easy to manage

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JayEz

    Site Experience Feedback

    Jun 30, 2026

    I was happy with the deals offered.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joe Dirt

    Site Experience Feedback

    Jun 30, 2026

    Today was great and website is easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JTrill

    Site Experience Feedback

    Jun 30, 2026

    These products are very popular and last long.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wicked B

    Site Experience Feedback

    Jun 30, 2026

    It went well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bre

    Site Experience Feedback

    Jun 30, 2026

    Good shopping experience. Too much for shopping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashley

    Site Experience Feedback

    Jun 30, 2026

    Went well. Easy to find what I wanted

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Badger Cat

    Site Experience Feedback

    Jun 30, 2026

    Very quick and easy. Great selection!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    I absolutely love this website!! I order everything from here!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jupiter

    Site Experience Feedback

    Jun 30, 2026

    Very quick and easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yamni

    Site Experience Feedback

    Jun 30, 2026

    Always had good web interaction and easy to read details on all items

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thorn

    Site Experience Feedback

    Jun 30, 2026

    Locating something interesting on the site was quick and simple. So was the ordering process!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Jun 30, 2026

    Easy to navigate

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Danie

    Site Experience Feedback

    Jun 30, 2026

    Was able to find something that looks enjoyable, but I was a little disappointed in the number of selections.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • rhschoen

    Site Experience Feedback

    Jun 30, 2026

    I love A&E!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LonelyInKorea

    Site Experience Feedback

    Jun 30, 2026

    I like the variety of products they have and that they offer discounts to military. I was not upset to be disqualified for the free shipping as I'm currently stationed outside of USA but still I appreciate the effort. I appreciate their discretion when shipping items as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Retiree

    Site Experience Feedback

    Jun 30, 2026

    My lady friend and I really enjoyed enjoyed the item I purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mpg

    Site Experience Feedback

    Jun 30, 2026

    I love the products. The cost can be a little high but that's what you get for getting good product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Twatapus

    Site Experience Feedback

    Jun 30, 2026

    I got a link that said 8 free gifts and I clicked on it to find out what those gifts were but the information was nowhere to be found. It wasn’t even in checkout where I usually find the information. I wish it was more clearly stated in general- like the home page. I had gotten another link for another gift and so I used that today because I knew what it was. The discounts given with the code never apply to anything in my cart because they have limits or are already “on sale” which is disappointing. The biggest issue that I have is the shipping. It is expensive and takes longer than the estimated time- usually it ships immediately and sits at a site for 2-3 weeks then gets to me soon after that. I wish I could go and get it from the site that it sits at as it would just be faster. I do enjoy the free gifts though. They allow me to try things that I normally wouldn’t buy for myself.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • A

    Site Experience Feedback

    Jun 30, 2026

    Very easy to find toys

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rex

    Site Experience Feedback

    Jun 30, 2026

    I came to adam & eve not sure about making a purchase but with the offers and deals I was instantly hooked and knew i had to get myself a little something. The checkout process was quite painless so all thats left is to wait for the product to arrive.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Reggie

    Site Experience Feedback

    Jun 30, 2026

    NA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Easy to use app

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 👌🏻👌🏻👌🏻

    Site Experience Feedback

    Jun 30, 2026

    Great

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • AK Amour

    Site Experience Feedback

    Jun 30, 2026

    Website was quick and easy to use. I liked that the shipping is free but did not like that the rebate from free shipments requires a monthly fee. The $100 for using the survey implied it would be towards future Adam & Eve purchases, not a $100 discount to magazine subscriptions. I WAS happy with the purchase; the deceptive survey incentives make me feel annoyed and mistrustful of future offers.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Regular neighborhood couple

    Site Experience Feedback

    Jun 30, 2026

    We have been ordering from Adam and Eve for long long time, back when you would send free dvds with purchases. Always satisfied help keep a 25 years of marriage fun in the bed room. This order is for our anniversary trip.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ceecee

    Site Experience Feedback

    Jun 30, 2026

    I love this website. Very informative and I love the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Good, quick, thank you!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TacoMayne

    Site Experience Feedback

    Jun 30, 2026

    I had a great experience. Website ran smoothly and had no issues with checkout.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Cole31032

    Site Experience Feedback

    Jun 30, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Biggs

    Site Experience Feedback

    Jun 30, 2026

    The interaction and sale was excellent, nice discounts.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jojoisbizzare

    Site Experience Feedback

    Jun 30, 2026

    The website is organized but, it is a bit overwhelming

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RANDY

    Site Experience Feedback

    Jun 30, 2026

    Excellent experience- quick, easy and satisfying

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Timbo

    Site Experience Feedback

    Jun 30, 2026

    Stressless

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BGJDB

    Site Experience Feedback

    Jun 30, 2026

    Overall, my experience on the website was fairly straightforward and easy to navigate. The product categories were clearly organized, and I was able to find what I was looking for without much difficulty. Product pages provided a good amount of detail, including descriptions and pricing, which helped with decision-making. On the positive side, the checkout process was simple and moved quickly. The site also loaded at a reasonable speed and worked well on mobile, which made browsing convenient. On the downside, I felt that some areas could be improved, such as making product comparisons easier. A clearer filtering system for narrowing down options would also improve the shopping experience. Redeeming offers was more hassle than it felt was necessary. Overall, it was a functional and easy-to-use website, but a few small usability improvements would make it even better.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Meme

    Site Experience Feedback

    Jun 30, 2026

    As always my experience was great.Easy to find what I'm looking for and always at a good price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Adawg

    Site Experience Feedback

    Jun 30, 2026

    Great time really good stuff

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Adam & Eve Customer Reviews | Verified Customer Reviews at Bizrate Surveys