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Adam & Eve Customer Reviews

Adam & Eve holds a 8.5/10 overall rating and 2,626 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Aug 4, 2026
Adam & Eve is a leading American retailer that sells adult products through e-commerce.

Adam & Eve Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 2,626 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.6out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

67%65%
Neutral rating icon

Neutral

18%17%
Negative rating icon

Negative

14%18%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.6 out of 10

Site Experience Feedback - 42,983 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%74%
Neutral rating icon

Neutral

21%20%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

Recent Reviews for Adam & Eve

Showing 1 - 50 of 45,609

  • G

    Site Experience Feedback

    Aug 3, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Koneko

    Site Experience Feedback

    Aug 3, 2026

    Had everything I needed at a good price.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Nickname

    Site Experience Feedback

    Aug 3, 2026

    I couldn't find what I was looking for

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Nic

    Site Experience Feedback

    Aug 3, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Free shipping

    Site Experience Feedback

    Aug 3, 2026

    Not to bad the only thing I have a problem with is it not having free shipping even if too where it would take longer than 10 days I'd be finenwith that

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 3, 2026

    .

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Kandy

    Site Experience Feedback

    Aug 3, 2026

    I just ordered based on promotions and being horny and needing pleasure!

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • loopy

    Site Experience Feedback

    Aug 3, 2026

    it was good i was able to select and filter out things i did and didn’t want.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Buckshot

    Site Experience Feedback

    Aug 3, 2026

    Great overall site, love to shop here again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brucebanner41

    Site Experience Feedback

    Aug 3, 2026

    Overall good

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Single me

    Site Experience Feedback

    Aug 3, 2026

    I like the ease of how easy it is to shop and are cheaper it

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 3, 2026

    Weird survey and hella long for no reason

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BigJohn69

    Site Experience Feedback

    Aug 3, 2026

    It was a good experience and easy to read the descriptions. The special offers are nice to try some new things out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kas

    Site Experience Feedback

    Aug 3, 2026

    It was great and super easy to place my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • StarLuv

    Site Experience Feedback

    Aug 3, 2026

    Really good and easy to use!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Zel

    Site Experience Feedback

    Aug 3, 2026

    Pretty good experience. still new to this and I am still waiting for my purchases but overall good

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • QueenBlizzle

    Site Experience Feedback

    Aug 3, 2026

    I knew what I wanted, it was one of the first products displayed on the page and it was on sale!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cobraj

    Site Experience Feedback

    Aug 3, 2026

    Quick easy great way to buy sex toys cheap and quality products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ryleigh

    Site Experience Feedback

    Aug 3, 2026

    The site is very easy to use. As well as good pricing and high quality. I’ve been very satisfied with my previous purchases.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zak

    Site Experience Feedback

    Aug 3, 2026

    Wish there were a larger selection of higher end items and more items in general

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    The item I received makes a very high screeching sound when turned on. I have video of this issue..

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • :p

    Site Experience Feedback

    Aug 3, 2026

    :p

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tony

    Site Experience Feedback

    Aug 3, 2026

    hate all the things you have to put in just to get your $20 back.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Miabella

    Site Experience Feedback

    Aug 3, 2026

    My overall interaction at first was bad since I had ordered some things. The purchase was done, but I didn’t see an order confirmation so I had to wait till my money was returned and then I could be able to hold. “REP- purchased my items now I have ordered my items and they should be shipping soon.

    • Overall Rating: 4
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Liberty

    Site Experience Feedback

    Aug 3, 2026

    Website is easy to navigate and provides products with good descriptions and great variety

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bella

    Site Experience Feedback

    Aug 3, 2026

    Wish there was a Google pay option. Nice discounts though

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zw628

    Site Experience Feedback

    Aug 3, 2026

    Great way to buy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • a_tall_dude

    Site Experience Feedback

    Aug 3, 2026

    Search option are thorough and help you narrow down to what you’re looking for. Tons of choices, in particular sizes of toys so you can find the right fit. If you’re wondering what got the purchase it was the free shipping text, great marketing idea!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Balzer

    Site Experience Feedback

    Aug 3, 2026

    EZ

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bones

    Site Experience Feedback

    Aug 3, 2026

    Good service over all. Nothing bad to say.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • cigarcia@comcast.net

    Site Experience Feedback

    Aug 3, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ecila

    Site Experience Feedback

    Aug 3, 2026

    I signed up for Adam & Eve text messages and got two coupons. One was for a half-off toy + free rabbit, and the next was free shipping for the next two hours. The free shipping didn’t apply so I paid full price for it. Chat Support fixed the issue within a minute of opening a chat with them and refunded the price of the shipping charges. I am impressed with the speed and efficacy in which they solved my issue.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bc322

    Site Experience Feedback

    Aug 3, 2026

    Everything was easy to find and purchase was smooth

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lois

    Site Experience Feedback

    Aug 3, 2026

    There are lots of good sales! So many products to choose from as well. It would be nice if all of the products had reviews

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Macnap4

    Site Experience Feedback

    Aug 3, 2026

    Everything was great

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 3, 2026

    One thing I did like was videos on some toys of how they worked and the functions. Seeing the good and bad reviews to make my own decision on whether to purchase or not. I feel there could be more selection on toys

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Turbo

    Site Experience Feedback

    Aug 3, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Autumn Wind

    Site Experience Feedback

    Aug 3, 2026

    I think it's a great shop. No bad interactions

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    The product I purchased is difficult to use. I also was under the impression I was receiving a free gift, but I didn’t reach the minimum spending in order to receive the gift. I spent way more on shipping and tax than my actual item cost.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 3
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • VernVT

    Site Experience Feedback

    Aug 3, 2026

    Always easy shopping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blue tooth

    Site Experience Feedback

    Aug 3, 2026

    very good experience Thank you....

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tess

    Site Experience Feedback

    Aug 3, 2026

    Everything was super easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dragonfly

    Site Experience Feedback

    Aug 3, 2026

    Easy to navigate Good prices Helpful videos

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Con5373

    Site Experience Feedback

    Aug 3, 2026

    I found it very easy to navigate through te site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    I just expected more from the items we purchased

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    • On Time Delivery: 4
    • Customer Support: 5
    Full ratings for this review »
  • Drewski

    Site Experience Feedback

    Aug 3, 2026

    Pleasant. Previous experience also was good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • tt454

    Site Experience Feedback

    Aug 3, 2026

    good

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Queen Vikki

    Site Experience Feedback

    Aug 3, 2026

    Found what I was looking for

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • JT

    Site Experience Feedback

    Aug 3, 2026

    Works great, never had an issue

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bamabum

    Site Experience Feedback

    Aug 3, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Adam & Eve Customer Reviews | Verified Customer Reviews at Bizrate Surveys