42nd Street Photo Reviews - 79 Reviews - /10
42nd Street Photo Rating
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Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for 42nd Street Photo
Showing 1 - 20 of 79
Jerry
Site Experience Feedback
Jan 03, 2025
OMG, I hope this order is not cancelled. The last one was because it was later found to not be in stock.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Ray
Site Experience Feedback
Dec 31, 2024
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hoot52
Site Experience Feedback
Dec 16, 2024
Pretty simple ordering process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CalebA
Site Experience Feedback
Nov 25, 2024
Your prices ROCK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CalebA
Post-Delivery Feedback
Dec 11, 2024
They have great prices and wonderful customer service. They are head and shoulders above the alternatives
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RICH
Site Experience Feedback
Dec 09, 2024
BEST PRICE AROUND
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jamie
Site Experience Feedback
Dec 08, 2024
I knew what I was looking for and found it quickly. Checkout was simple. A compare feature would be handy for newbies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Panhead53
Site Experience Feedback
Nov 26, 2024
Very satisfied with this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Panhead53
Post-Delivery Feedback
Dec 06, 2024
Very nice and knowledgeable. Will deal with them again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 02, 2024
Only negative is I sent an email asking about an extension of the return policy and I never heard a response. Decided to buy anyway.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Domingo Ramos
Site Experience Feedback
Nov 29, 2024
I was a B&H customer until they started charging tax for out of state online customers unless you sign-up to their program. 42Photo seems to have cheaper prizes too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Post-Delivery Feedback
Nov 05, 2024
Staff was knowledgeable about product and attentive !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
LEE337
Site Experience Feedback
Oct 10, 2024
Great experience. Easy to navigate and found exactly what I was looking for. The items that i was looking for were in stock and the decision to purchase was partly due to the sale on my desired item. That helped me make the decision to purchase thru 42nd Street Photo
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
LEE337
Post-Delivery Feedback
Oct 23, 2024
I have a technical question and left voicemail. I've not received a call back from two days ago. It shouldn't take that long to return a call. Maybe it won't get resolved but a call back right away is expected.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Fred
Site Experience Feedback
Oct 11, 2024
Great selection of NOS Fuji X cameras.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Site Experience Feedback
Sep 03, 2024
The site was easy to navigate and informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Post-Delivery Feedback
Sep 13, 2024
They sent the wrong model camera and didn't respond to email timely.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Islands
Site Experience Feedback
Sep 10, 2024
Website is ok and I'm happy with the price on my purchase but accessories were not available or highly overpriced.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
kate
Site Experience Feedback
Aug 29, 2024
Easy to navigate site and great deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kate
Post-Delivery Feedback
Sep 06, 2024
Order delivered on time and exactly as advertised!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
George
Site Experience Feedback
Sep 03, 2024
Efficient service. Competitive pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Sep 02, 2024
Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Archie S.
Site Experience Feedback
Sep 01, 2024
Outstanding as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 13, 2024
VERY GOOD
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BuddyK
Post-Delivery Feedback
Aug 05, 2024
I placed an order online for a camera and a lens along with a 5 year warranty on the camera on a Friday. The following Tuesday I received a call from the store telling me that the camera I ordered was a Euro model and they had the USA model however it was the display/ open box and was at regular retail price. At this point I was committed due to my need for the camera. It was a classic bait and switch. I voiced my concern and was told that I should have read the fine print. I could have purchased the camera anywhere else at this point and received a brand new in the box unit. This interaction really ruined the whole buying experience for me. Needless to say I will not be doing business with them again. I hope I never need to use the warranty either.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: 3
- Full ratings for this review »