123 Refills Reviews - 94 Post-Delivery Reviews - 9.4/10
123 Refills Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 100% |
 Neutral | 7% | 0% |
 Negative | 5% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 79% |
Neutral | 15% | 14% |
Negative | 4% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for 123 Refills
Showing 1 - 50 of 551
Sandy28
Site Experience FeedbackJun 15, 2026
The website was very easy to navigate and select the proper products for my Brother printer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great product prices might split the bank to get it there
Site Experience FeedbackJun 12, 2026
I love the prices. However I hate having to pay shipping. I am one that would almost pay slightly more to go to another website that had free shipping.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Yolie
Site Experience FeedbackJun 11, 2026
I love it. It was easy and quick.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Madison
Site Experience FeedbackJun 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Post-Delivery FeedbackJun 10, 2026
Great job and easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 9, 2026
:)
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Hapata
Site Experience FeedbackJun 9, 2026
I tried to use a coupon code, but the email with the code never arrived.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
John
Post-Delivery FeedbackJun 9, 2026
This is what I tell a friend, I researched online ink for my printer. There are several website. I checked each one out. I did a check for reviews and 123 Inc. was painted very very well, I wasn’t disappointed with the Service or the ink so can’t go wrong if you order from.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
ina
Site Experience FeedbackJun 9, 2026
Easy and fast service like 123
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DV
Site Experience FeedbackJun 8, 2026
I found it quick and easy to find what I was looking for and the prices were reasonable.I wish they would have given me free shipping.And not have a fifty dollar price point, but almost all the companies do.So I just bought it, that's the only negative.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 8, 2026
Nice price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CD
Site Experience FeedbackJun 8, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ryley
Site Experience FeedbackJun 7, 2026
Very easy to find what I was looking for. I liked the search feature to make sure I was buying the right ink for my printer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 7, 2026
The price was not that expensive and did not take long to get my item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
dea
Site Experience FeedbackJun 6, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 5, 2026
h
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 4, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJun 3, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 3, 2026
Everything arrived on time but I have not installed cartridges yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Babby
Post-Delivery FeedbackMay 31, 2026
I was well satisfied with my order. I use this site any time I need ink. I have told all my friends about it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jd
Site Experience FeedbackMay 30, 2026
Before I order I researched reviews. The review were mixed, but far more good reviews than bad. The website very easy to use, especially for an older person.i wish the answer selection of this survey siteand in the 123Ink website were in bold or darker font and the font bigger for people like me with site issues
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Neil
Post-Delivery FeedbackMay 30, 2026
I have made repeat orders for ink cartridges and each order has been delivered as ordered and within a few days. The cartridges work very well and I have never had a problem with any of them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
gavery02
Site Experience FeedbackMay 30, 2026
ok
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
doc
Site Experience FeedbackMay 30, 2026
great price easy to purchase and great web site
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bob
Site Experience FeedbackMay 30, 2026
My brother uses it and recommended it to me and it was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 30, 2026
Cheaper than walmart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KauaiMike
Post-Delivery FeedbackMay 29, 2026
My ink arrived early...yay! Seems to work perfectly..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Solid Buy
Post-Delivery FeedbackMay 28, 2026
Low cost, reasonable shipping, I’d probably buy from them again based on cost alone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
SARGE
Post-Delivery FeedbackMay 27, 2026
I HAVE ORDERED / RODUCTUSED YOUR PRODUCT BEFORE AND HAVE BEEN VERY SATISFIED WITH BOTH PRODUCT AND PRICE. THANK YOU ,DJP
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Valerie
Site Experience FeedbackMay 25, 2026
Needed ink for my printer and text what I need and a very nice person gave me the sight
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pushpa
Site Experience FeedbackMay 25, 2026
Amazing website with amazing products. Their service is exceptional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TLB
Site Experience FeedbackMay 23, 2026
The website is so easy to use and so clear. It was so easy!!! This is the 2nd time I have ordered from here. And the coupon was an extra bonus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ana
Site Experience FeedbackMay 22, 2026
Easy peasy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike L
Site Experience FeedbackMay 22, 2026
Good Service
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
123 done
Site Experience FeedbackMay 22, 2026
easy, and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Martha Ray
Site Experience FeedbackMay 21, 2026
Patrick was very kind and helpful. Nice to talk to a human.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SQUID
Site Experience FeedbackMay 20, 2026
BEING HONEST, I LOOKED FOR THE CHEAPEST INKS I PLAN ON DOING REFILLS I DIDN'T SEE IF YOU SELL BULK INKS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babby
Site Experience FeedbackMay 20, 2026
I always have good luck purchasing my ink cartridges. Most of the time they are great but once in a while my machine will say that it does not recognize the cartridge and I end up taking it our and throwing it away. No matter what I do or how many times I put it in and take it out, it just won't work. It has happened the first time I put it in and it has also happened after I have used it for while. Guessing since it was remanufactured something maybe didn't connect right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great!
Site Experience FeedbackMay 20, 2026
Top notch! Hope the cartridge is great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackMay 20, 2026
I have used this site several times and have always been satisfied with its products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackMay 20, 2026
quick, easy... I found what I wanted cheaper than anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEE
Site Experience FeedbackMay 20, 2026
Easy to search, select, and review products. Have found the quality to be as good, if not better than original cartridges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss April
Site Experience FeedbackMay 19, 2026
This was a fast and easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
stickman
Site Experience FeedbackMay 19, 2026
Mostly good. Just a lot of various printer models to sort thru to find my ink carts. but once located the ordering process was very easy to complete.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackMay 19, 2026
It was great the prices were competative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
STEP AHEAD
Site Experience FeedbackMay 19, 2026
VERY GOOD EXPERIRNCE SMOOTH TRANSACTION EASE OF FINDING PRODUCTS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kaua’i Mike
Site Experience FeedbackMay 18, 2026
Good prices, I won’t know quality until they arrive. Website was easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Calvin
Site Experience FeedbackMay 18, 2026
Chat was very helpful. When I tried to check out, though, I had forgotten my password. I clicked repeatedly to have it emailed to me, but it never arrived. I finally re-started the checkout using PayPal and that worked.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
cd
Site Experience FeedbackMay 18, 2026
because I paid with pay pal I was unable to enter SAVE25 There was no opportunity to do so.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8