123 Refills Reviews - 703 Reviews - 8.7/10
123 Refills Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.4 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 77% |
Neutral | 14% | 17% |
Negative | 3% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for 123 Refills
Showing 1 - 20 of 703
Roscoe
Site Experience Feedback
Dec 27, 2024
easy to order online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roscoe
Post-Delivery Feedback
Jan 06, 2025
easy to order online and product arrived early and in excellent condition
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Veeda
Site Experience Feedback
Jan 05, 2025
The price is way better than ordering from HP and the quality is good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Andrew
Site Experience Feedback
Jan 05, 2025
Cartridges work great and have plenty of ink. I have not had any quality issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
merg
Site Experience Feedback
Jan 05, 2025
It was easy fast and cheaper than a store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Discover
Site Experience Feedback
Jan 04, 2025
The interaction with the website was good.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Tony
Site Experience Feedback
Jan 04, 2025
Always great product and customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jose
Site Experience Feedback
Jan 04, 2025
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IT Challenged
Site Experience Feedback
Jan 04, 2025
Very good experience. I had a little trouble finding the right ink cartridge product because I don't remember needing to include the printer name other than Canon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TD
Site Experience Feedback
Jan 04, 2025
Very user friendly site.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Aboksu
Site Experience Feedback
Dec 18, 2024
I can't resist the prices, because I used to buy the same supplies retail at a brick & mortar store. I'm probably overstocked, but you make it so easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aboksu
Post-Delivery Feedback
Jan 03, 2025
Something got misdirected in shipping. I sent an inquiry, and things were resolved within 24 hours. Good job!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
- Full ratings for this review »
Popgun
Site Experience Feedback
Dec 23, 2024
Hard to find items... will return for more purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ringers gal
Site Experience Feedback
Jan 02, 2025
My toner ran out and I came to the site which I do use in Canada. It was simple and took about 5 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
not happy
Site Experience Feedback
Jan 02, 2025
Getting ink is easy. BUT still waiting for a response from Patrick to ticket number 125431 which was back in May. I would like to return some ink for credit. If no response within one week we will not purchase from 123 refills any more. And write a nasty review.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 01, 2025
Appreciate the discounts. Wish there were review of the products. Used your site because of a comment on reddit.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
AKA.Macgyver
Site Experience Feedback
Jan 01, 2025
I have purchased from this site several times. Great product! Ink cartridges are the same high quality as OEM.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ken
Site Experience Feedback
Jan 01, 2025
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bestie
Site Experience Feedback
Jan 01, 2025
Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Omie
Site Experience Feedback
Dec 23, 2024
very easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Gail
Site Experience Feedback
Dec 31, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubba Texas
Site Experience Feedback
Dec 21, 2024
Fast efficient easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubba Texas
Post-Delivery Feedback
Dec 31, 2024
Quick complete and as advertised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »