BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2019

The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences.
This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2019 Circle of Excellence was January 1, 2019 through December 31, 2019. Please join us in congratulating the 2019 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WONCOMPANY DESCRIPTION
20
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in...Read More
19
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...Read More
17
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra...Read More
16
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of...Read More
14
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ...Read More
13
4Inkjets.com offer computer printers and accessories at low prices.Read More
13
ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H...Read More
13
We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha...Read More
13
Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -...Read More
12
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories.Read More
12
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,...Read More
10
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp...Read More
9
123Inkjets is the toner cartridge supplier in Simi Valley, California. Located in Sycamore Village.Read More
9
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ...Read More
9
Rocky Mountain ATV/MC offers products from top brands like Fox Racing, Fly Racing, Tusk, Alpinestars, FMF, Acerbis, Pivo...Read More
9
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor...Read More
8
Do It Yourself Pest ControlRead More
8
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar...Read More
7
Brighton.com
7
Carousel Designs
7
CyberweldRead More
7
Ink Technologies is internet retailer of genuine and compatible toner cartridges, ink cartridges, and solid ink, has bee...Read More
6
Beauty Care Choices is an online retailer of beauty products, providing a diverse selection of hair, skin and nail care ...Read More
6
Lukie Games will always buy your working, good condition used video games and systems! Lukie Games gladly ship worldwide...Read More
6
Running Warehouse is a US-based online running specialty store that offers a wide selection of running shoes, clothing, ...Read More
6
Sweetwater
5
At Brahmin, they are all about the details. Since 1982, they have been creating handbags and accessories that combine fu...Read More
5
Revival Animal Health
4
Fairhaven Health offers comprehensive support for the fertility and reproductive health needs. With science-based formul...
4
NOVICA.com features over 8500 handcrafted works of art from around the world.
3
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture an...Read More
3
Golfballs.com is the World Leader in Golf Customization and in addition to carrying the best selection of golf balls, al...Read More
3
Headquartered in Eastern Pennsylvania, Petroleum Service Company (PSC) was founded in 1924 and incorporated in 1930. The...Read More
3
Rabbit Air is a premium air purifier company that offer effective, innovative, and stylish products to improve air quali...Read More
3
Universal Life Church Monastery
2
Get the lowest prices and best selection of DJ equipment, lighting, sound trussing at I DJ NOW.Read More
2
The Pearl Source
1
World Wide Stereo has been in audio and video consumer electronics space since 1979. World Wide Stereo is an award-winni...Read More

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WON
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QVC17
12
8
8
8
7
6
6
6
5
5
RETAILERYEARS WON
4
4
3
3
3
3
3
2
2
1
1
1

*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2019

Since 2000, Bizrate Insights has been awarding the Bizrate Insights Circle of Excellence Award to those retailers who continuously gather verified customer feedback (via our free, independent ratings & reviews surveys) and earn scores that are statistically significantly higher the Bizrate Insights North American Retail Network for the award period. Out of the more than 3,500 retailers in our Network, our 2019 Bizrate Insights Circle of Excellence Winners represent the top tier in customer satisfaction. Platinum level winners, not only met this criteria, but also received among the highest scores across all eight key satisfaction indicators.

*The award period for the 2019 Award was January 1, 2019 through December 31, 2019. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, Ease of Finding, and Checkout Satisfaction; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is a division of Meredith Corporation. For more information about our program, or to learn more about Bizrate Insights surveys, please contact us at BizrateInsights@bizrate.com.