zZounds Customer Reviews
zZounds holds a 9.6/10 overall rating and 5,426 verified post-delivery reviews on Bizrate.
zZounds Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,596
Chronic
Site Experience FeedbackSep 24, 2026
Very happy with the no credit check payment plans. I wish there was an option for nothing due at time at purchase though. Also the website and product selection is supreme. I will most likely purchase future studio equipment from here.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LOPEZ
Site Experience FeedbackSep 24, 2026
PERFECT DAY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric S
Site Experience FeedbackSep 24, 2026
Found exactly what I was looking for at the right price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sean Graytness
Site Experience FeedbackSep 24, 2026
Amazing as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juan
Site Experience FeedbackSep 24, 2026
Technology ishard for me. I’m not good at it.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hygogg
Site Experience FeedbackSep 24, 2026
You guys are great and if it wasn't for you guys i wouldn't be able to buy gear. So thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
very easy to find what i need with no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evan
Site Experience FeedbackSep 24, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackSep 24, 2026
The overall experience was great. They have a great offering and customer service is helpful and quick to respond.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bunny
Site Experience FeedbackSep 24, 2026
I had trouble sending my order to a safe address where it wouldn't get stolen
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
auquaphor
Site Experience FeedbackSep 24, 2026
verry good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Spooky
Site Experience FeedbackSep 24, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Isardz2305
Site Experience FeedbackSep 24, 2026
Súper sencillo, y muy interesante volveré a comprar aqui
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keith
Site Experience FeedbackSep 24, 2026
Do you guys offer a Military discount?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigO
Site Experience FeedbackSep 24, 2026
Quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
BamBam
Site Experience FeedbackSep 24, 2026
Happy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Smiles
Site Experience FeedbackSep 24, 2026
I’m very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craig
Site Experience FeedbackSep 24, 2026
Awesome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
veils_freque
Site Experience FeedbackSep 24, 2026
loved it, need longer payment options 18 mo 24 mo would be dope
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Izzy
Site Experience FeedbackSep 24, 2026
Great interaction easy to find items I was looking for and easy check out .
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
John
Site Experience FeedbackSep 24, 2026
Zzounds is an easy site to use. No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SLC
Site Experience FeedbackSep 24, 2026
Very helpful, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dusty
Site Experience FeedbackSep 24, 2026
Very easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Church
Site Experience FeedbackSep 24, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Tingo
Site Experience FeedbackSep 24, 2026
I have to wait until I get the stuff I parched, then I can said something
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pierce
Site Experience FeedbackSep 24, 2026
No issues, immediately found what I was looking for. Prices are competitive, and a big selling point is that you don’t ship FedEx.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackSep 24, 2026
I’m completely satisfied with zounds an it’s good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bucc
Site Experience FeedbackSep 24, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bernie H
Site Experience FeedbackSep 24, 2026
I was referred by a friend and I love this store...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dale
Site Experience FeedbackSep 24, 2026
Everything is all good on this end
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackSep 24, 2026
Good stuff
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Embers Of The Fallen
Site Experience FeedbackSep 24, 2026
I have nothing but good, no, great things to say!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JacksonShred
Site Experience FeedbackSep 24, 2026
I enjoyed the experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beattek
Site Experience FeedbackSep 24, 2026
Good service
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Psychbot
Site Experience FeedbackSep 24, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rollbert
Site Experience FeedbackSep 24, 2026
Shop quality first then price thats my expierence with zZounds.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 24, 2026
I always recommend zzounds and I always buy from them. Product was delayed a day, but it arrived much later than the estimated time on the site before I added it to my cart. I don’t like the product and unfortunately I might have to return it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: N/A
Mane
Site Experience FeedbackSep 24, 2026
was a great experience.Bolo the producer suggested using this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackSep 24, 2026
My experience with the website was great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
WagonBurner
Site Experience FeedbackSep 24, 2026
As always an excellent place to buy a new piece of gear!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MDK
Site Experience FeedbackSep 24, 2026
Great! I'll be back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Swann
Site Experience FeedbackSep 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jio
Site Experience FeedbackSep 24, 2026
It the best store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tmac
Site Experience FeedbackSep 24, 2026
Amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yg
Site Experience FeedbackSep 24, 2026
Happy loved it quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A1
Site Experience FeedbackSep 24, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carolyn
Site Experience FeedbackSep 24, 2026
Really easy to use and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frogger32
Site Experience FeedbackSep 24, 2026
easy to navigate, huge selection to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayuk
Site Experience FeedbackSep 24, 2026
Great experience easy to understand would definitely recommend and would definitely buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackSep 24, 2026
This Website is absolutely amazing I love the way they take of your products, and there are so many ways u can pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10